CAR RENTAL REVIEWS ON DOLLAR AT RONALD REAGAN WASHINGTON NATIONAL AIRPORT, DCA

Waited for a long time to pick up car; otherwise good.

They suggested we buy a one-day highway toll pass, which saved us time and money driving from Washington to New York. However, when they upgraded our car, they didn't emphasize the additional $100 charge, even though our rental and insurance together only cost $66. The extra fee was too much and unfair.

Like: 10 out of 10
Dislike: Nothing not to like. Everything was top notch.

The waiting time was extremely long, almost two hours. The final agreement included many additional charges, such as a daily $10 roadside assistance fee (which was already included in the insurance purchased through the car rental site) and a $20.99/day toll fee package (which was requested in advance but more expensive than the expected $14.99). However, since I had other things to do later and was already exhausted, I didn't want to argue further.

I was initially worried because of Dollar's low ratings, but the service on site was excellent. They were very enthusiastic and there was no upselling.

NSTR

Most of my experience was good. Especially when I needed to replace the damaged car in Philadelphia.

When I rang to advise Qeeq of the theft there was a language barrier and maybe my Australian accent was difficult to understand. He did his best and did actually help. He even called me back to see if I was ok and advised that we could get a new car with a police report.

Line was long for pickup, but well worth the wait

Always works great, and the price was fantastic

The lady at the pick-up counter was probably having a bad day. The car itself was fine, ran smoothly and I had no problems Dropping off in JFK was a bit of a mess as there were too many cars being returned at the same time, and only 1 staff working (who was very hardworking)

Like: Very efficient service and the price was much more affordable than all other car rentals and the car was great! Lived the ride back to the airport in the car I had rented. This saved me a long walk with a heavy suitcase!!

The location is spacious, but it's somewhat remote.