Good service. Initially, they gave me a Chevrolet, but I insisted on the new RAV4 I had originally selected. The elderly gentleman accommodated my request and swapped it for the RAV4.
“Make sure to bring your domestic driver's license, otherwise it will cause a lot of trouble and you”
About Alamo:6.0/10
Picked up the car at Washington Dulles Airport. In general, it was quite convenient, but it's a bit different from other places. Here, the rental companies use their own branded vans to take customers to their specific locations. It's not a central rental point. Once you arrive, you handle the paperwork.
I was a little apprehensive booking my car from Alamo since I'd never used them before. I couldn't have asked for a smoother pick up and drop off process. Both took 5-10 minutes, which was ideal (both happened during the summer, so presumably high season). Car was in perfect condition (2.5k miles, so basically new) and I had no problems at all. Will use again!
About QEEQ:10.0/10
I'd never used QEEQ but was really happy with the service. The price was much better than everywhere else and it even dropped after I booked it. Didn't have to use customer service or insurance, so can't comment on that, but I will be using them again for sure.
“Business Trip to Northeast USA: New York - Philadelphia - Delaware - Washington D.C.”
About Alamo:8.0/10
Overall very good. However, there was some confusion when matching the car model. For those who are not familiar with the models, it is easy to end up with a lower-tier car than what was paid for.
The airport provides a free shuttle service. The pickup point is very close to the airport. There were many people, so the wait time was quite long. The car was in good condition.
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Sandy Jenny
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