CAR RENTAL REVIEWS ON DOLLAR IN WASHINGTON

Waited for a long time to pick up car; otherwise good.

Pretty good.

The service was quite good.

They suggested we buy a one-day highway toll pass, which saved us time and money driving from Washington to New York. However, when they upgraded our car, they didn't emphasize the additional $100 charge, even though our rental and insurance together only cost $66. The extra fee was too much and unfair.

Like: Good customer service, was able to help me when I had questions. I forgot my coffee mug and they had it ready when I come back
Dislike: The car had a poor AC system. It was not working appropriately

Great car, small, light, and easy to drive.

Very easy to use and not too expensive. Friendly staff.

Counter staff were very helpful and ver efficient.

Booking is very easy.

The waiting time was extremely long, almost two hours. The final agreement included many additional charges, such as a daily $10 roadside assistance fee (which was already included in the insurance purchased through the car rental site) and a $20.99/day toll fee package (which was requested in advance but more expensive than the expected $14.99). However, since I had other things to do later and was already exhausted, I didn't want to argue further.

Everything went smoothly pleased with overall experience

Very helpful staff everything was as queen said great 1st experience with Qeeq

I was initially worried because of Dollar's low ratings, but the service on site was excellent. They were very enthusiastic and there was no upselling.

Both picking up and returning the car went very smoothly. There's a free shuttle bus at Washington Dulles Airport that takes you from the terminal to the rental location.

NSTR

Satisfied

Most of my experience was good. Especially when I needed to replace the damaged car in Philadelphia.

When I rang to advise Qeeq of the theft there was a language barrier and maybe my Australian accent was difficult to understand. He did his best and did actually help. He even called me back to see if I was ok and advised that we could get a new car with a police report.

Like: Very efficient service and the price was much more affordable than all other car rentals and the car was great! Lived the ride back to the airport in the car I had rented. This saved me a long walk with a heavy suitcase!!

Standardized service, not much verbal communication needed. Renting and returning the car is very convenient.

Overall, it was not bad, but one of the ladies at the counter provided terrible service. She pretended to understand everything and insisted that the agreement required a UK driver's license, which delayed us by more than two hours!

Great service, extremely satisfied.

The location is spacious, but it's somewhat remote.