From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3676734356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3676734356
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Hertz, Washington-dulles International Car Rental

Hertz 1000+ ratings, 10 reviews

Washington D.C., District of Columbia, United States

7.3 / 10 Good

Best Price Car Rentals at Washington Dulles International Airport(IAD)

Last updated on: December 19, 2024

Hertz - Washington-dulles International Information, Car Rental Instructions & Policies

Address

23540 AUTOPILOT DR

Telephone

+17034716020

Pick-up Instructions

The Hertz - Washington-dulles International car rental location is located out of the airport

You can arrive of Hertz - Washington-dulles International car rental by free shuttle bus.

The store is located in the airport, please go to the rental car shuttle bus parking area and wait for the free shuttle bus after collectiong your luggages. Please take the shuttle to reach the store and complete the pick up formalities. It will be a five-minute drive.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car. Please take the shuttle bus to return to the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 25 years old with charge of USD 19 - 45 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 16.99/day
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 13.5/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 13/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 13/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 13/day
capped at USD 98

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
You can cross the border to Canada without a charge. You must have a valid license and rental record. Rentals from this city do not require presentation of Liability Protection Letters, Certificates or Stickers at Customs for driving into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Washington Dulles International Airport

23.4 mi from Ronald Reagan Washington National Airport

44.4 mi from Baltimore Washington Airport

Railway Stations

23 mi from Georgia Avenue-Petworth Metro Station

23.1 mi from Benjamin Franklin Postal Station

23.7 mi from Archives-Navy Memorial Metro Station

Other Landmarks

21.1 mi from Tudor Place

21.4 mi from The Capitol

22.1 mi from Dumbarton House

FIND ME A CHEAP RENTAL
Map view of Hertz Store Location
coordinates: 38.96522 -77.449602

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.3 / 10 Good

  • Vehicle condition: 3.8
  • Vehicle cleanliness: 4.0
  • Spaciousness: 3.8
  • Counter staff: 4.0
  • Pick-up location: 4.0
  • Drop-off location: 4.0
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Washington D.C.

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellence service. Really good staff
    Read More >
  • G.McGranaghan

    Washington D.C.

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Car was great. Hertz also facilitated a late pickup and 1day rental extension due to my flight delay. (i arrived in DC over a day late due to a weather diversion). the did this with no charge.
    Read More >
  • C.Hopkins

    Washington D.C.

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Customer service reps could not have been more helpful. Really pleased with whole experience.
    Read More >
  • Guillaume

    Washington D.C.

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Très bon service, souriant et helpful
    Read More >
  • Rodney Elsie

    Washington

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    After arriving at Hertz's Washington Airport location, the staff informed us that the rental car only had basic insurance, which only covers our own damages in case of an accident and did not include the million-dollar third-party liability insurance! I'm not sure if this is an issue with the rental car platform or Hertz. Then, the Hertz front desk started pushing various insurances and a fuel refilling service on me! In the end, it cost over 600 dollars, more than 100 dollars extra! When I declined these additional services, the staff member became visibly unhappy and impatient!
    Read More >
  • Gerald Gray

    Washington

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The store offers a free shuttle service to the airport. It was early morning when I arrived, so there were no other customers and no queue. The staff added several charges without prior notice. When I asked about these charges, the staff was very impatient and claimed it was delaying her time to leave work. She only agreed to wait for me to contact the car rental service after I insisted.
    Read More >
  • Norma Gibbon

    Washington

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Overall good experience. Picking up and returning the car was very convenient, just as expected from a big international company.
    Read More >
  • Joan Hardy

    Washington

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    From 2014 to 2016, I went on self-driving trips to the US three years in a row, experiencing three rental companies: Dollar, Alamo, and Hertz. In 2015 and 2016, I booked through zhuche.com, and I was quite satisfied with their service. This time, I rented from Hertz, which is known as a big company, but my experience was just average. First, the service attitude: It's a plus that they didn't try to upsell insurance, but the front desk service was just passable. They didn't demonstrate how to use the E-pass, and there was an additional $20+ equipment fee for the E-pass that wasn't mentioned beforehand. The rental contract has too much content and the font is too small to read in a short time. So, an average rating. Second, the vehicle provided: I originally booked a RAV4, but it wasn't available, so they gave me a Jeep Compass. The car's space was small, everything except the gear was manually adjusted, high fuel consumption, and low power. There was a strong and unpleasant perfume smell in the car. A poor rating. In terms of vehicle quality, Alamo is the best. I strongly recommend future renters to choose Alamo if the prices are similar.
    Read More >
  • Dunn Raphael

    Washington

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    They first gave us a Nissan with over 30,000 kilometers and stains on both front seats. We asked for a change at the counter and were given a car slightly larger than a Mini Cooper. They insisted it was the same class. I explained that we couldn't fit three people and three pieces of luggage, but the counter staff said the SUVs I booked were usually for two people, implying we needed an extended version for more than two. The lot had many SUVs the same size as the Nissan, but the counter said they were all booked and only these two cars were available. We ended up taking the stained car. The price is high, but we chose this company for the Chinese roadside assistance, hoping we never need to use it.
    Read More >
  • Hubery Silas

    Washington D.C.

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent
    Read More >

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