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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5572306356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5572306356
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Great car, but misled on fuel type

Reviewed: Wed, Jan 8, 2020
About Dollar: 9.7 /10
The car we were given was actually a Hertz car, not a Dollar one. Everything was fine, other than when we picked up the car, the guy at the rental counter in Munich specifically said it was a diesel car. Part through through our trip, we needed to fill up with fuel, nbut the diesel nozzle didn't fit the tank. The tank suggested it was petrol. We called Hertz to ask what to do, We were told that the records stated diesel and "good luck". we spent a lot of time trying to decode the VIN numkber, but that didn't help, we researched the make / model of the car (Ford Kuga) online but that din't help either. We were close to going to a Ford dealer to get their help but it was the weekend. So in the end we filled up with petrol and everythingwas fine. When we returned the car to Frankfurt, the person who greeted us told us it was a petrol car. Your records for this vehicle need to be cahnged, or at least not have your counter staff tell customers incorrect info. Other than that, the car was excellent
About QEEQ: 9.0 /10
Booking was very easy using Easyrentcars.com
Intermediate | Ford Mondeo or similar

Relevant Reviews on Dollar MUNICH AIRPORT

C.Meyer

View more >
Luxury | Mercedes-Benz E Class or similar
Reviewed: Fri, Jul 26, 2019
“You do not care about your customers. They claim things that are not right. I will advise all.”
About Dollar: 8.7 /10
Terrible service. Forced me to take out insurance when I had a card that covered it. Charged for taxes extra this EasyRentCars said were included

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