When I rented the car, it included a GPS. At BWI airport, Alamo gave us a GPS, but it couldn't be set up. They told me there was no signal inside the parking lot, but there would be signal once I was outside and I should set it up then. After leaving the parking lot, I set it up and followed the GPS instructions, but after 5 minutes, the GPS stopped working. It was 2 AM and there were hardly any people on the road. I had to drive around aimlessly and finally ended up at the airport's departure entrance. I asked someone for directions and eventually found my way to the hotel. Several more attempts to use the GPS also failed. When returning the car, I reported the issue to Alamo, and their response was: 'That is ok because the GPS is a gift!'
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Horace Kennedy
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