CAR RENTAL REVIEWS ON GREEN MOTION AT GATWICK AIRPORT, LGW

Yes staff were great! The shuttle to return to the airport was over subscribed and had to wait nearly 40 mins making me nearly miss my flight.

Yes the price drop worked but I haven’t received my refund yet.

Mileage shown on the out paper was incorrect-in their favour should I have done more than my allowance. Out paper showed tank full but it was only ⅞ full. I took it back full but it does niggle me that someone may be trying it on.

Initial car had two illegal front tyres. Very slow at the desk.

Overall experience total disappointment. The worst location of all rental cars at LGW. Unfriendly staff, dishonest, pre-arranged claim of damage to the car. Falsified report. Looks like this false pre-arranged damage claim has been put in practice on regular basis. Unrealistic charge. A car rental company I will never use again and/or would never recommend to anyone.

The staff were very helpful and friendly. I will definitely use again

Very easy to obtain a car at the best possible price

I use green motion seven or eight times a year and have yet to get the car I actually book, but it’s always near new and usually in pristine condition. It can be a bit slow on pickup and they can be super picky with condition on return. I’ve definitely been the cause of a scratch to two in the past, but there’s been at least one occasion where I’ve been charged for damage that I halve definitely not caused, which was barely perceptible and so missed on initial inspection. My advice is to be super picky with anything before driving away.

Car booked was a Volvo V40 but greenmotion gave me a renault captur (not the same level) Car was dirty inside. They charged me extra 86£ (for administration costs) because I got a PNC for driving in London congestion charge zone on Monday 05/08/2019. They did not even gave me the opportunity to manage it myself and not informing me during pick up that I will get a PNC if driving in the city center. When I returned the vehicle they tried to convince me that some marcs in the wheel and one marc in the door were made by me (the ones in the wheel were already there and the one in the door is almost not visible and for sure made by another car in a car park. Honestly I cannot confirm if the door one was already there or not because is hard to see it).

Everything perfect.

The car was quite damaged lots of dings a panel missing on the lower side. The fan on the car was extremely loud (I am convinced it is on it's way out). Returning a car with so many dings and scratches is nerve racking for a customer as you always worry that the rental company may not have tracked all of them effectively. Also received the car at 3 quarters full so jad to return it the same...as a customer I dont want to guess at the gas station how much to put in...the convenience of receiving a car full and the expectation of returning it the same is a much better customer experience. I was also sold an upgrade for a "premium" vehicle but have to admit it did not feel that way with all of the above. I did appreciate the navigator and that helped me hugely so that was definitely worth it. Staff were great...car mediocre.

I was given a brand new car for my rental. As I had no experience of an electric car, the staff explained everything to me. The time at the counter is always a bit slow, as with most car hire companies. As I hire on a regular basis, usually every six weeks, it would be great if Green Motion could store my information on their records.

Qeeq is always the cheapest. My only quibble is when I book around 6 weeks in advance, I get my price. Around 5-6 days before the hire date I check if price has come down with Qeeq price checker. I then double check by creating a new booking for the same dates. Often it is a lot cheaper, so I cancel original booking and proceed with new booking. I shouldn't have to do this if Qeeq price checker was doing it's job!

All went smoothly, did not have to wait long for the shuttle bus

The car was good - paid for an upgrade to give us an additional driver. Delayed at collection due to their internet not working well. Upon dropoff they found a long scratch that could have been there at pickup or may have happened during the rental (it directly lined up with the crease at the base of the doors) - I certainly didn't hit anything but it could've been done when parked some time. Not dissing them on this, luckily my insurance paid the amount in full that I was charged. They are generally fair about rentals and scuffs/dings - I would definitely use them again

Very opportunist people. Will try to charge/ overcharge for any possible situations

Car was great and got 2 large cases and one small in the boot,or other hand luggage we put in car Car could have 4 passengers of average size I really got to enjoy driving this car and went so well for a small engine Would be my next choice Staff were friendly and did try to sell you every thing but that is there job and certainly didn’t get upset if you said no Finding pick up wasn’t so hard but we made a mistake but were redirected by locals

Good Like any company I haven’t used before you wonder but all went well and certainly better than some of the reviews for them and green motion Yes I would use again

Abdul a Green motion employer, was very very good in convincing me to upgrade to unlimited mileage so I paid an extra 70 GBP.

Good prices and cars

Nice and convenient booking

Nice cars and good staff. Takes time to get from terminal to actual place by free bus but it is ok and free.

all easy and convenient

helpful staff and good cars!

Very easy to book through, thanks

Nice cars to rent and helpfull staff

Well done guys!

Thanks for good service

Thanks for good service!

Thanks for good service

Fast as always