Overall good but shuttle to rental location was a hassle and in future I would prefer airport rental
I.Sandhu
United Kingdom
Reviewed: Wed, Sep 6, 2023
About GREEN MOTION:10.0/10
Yes staff were great! The shuttle to return to the airport was over subscribed and had to wait nearly 40 mins making me nearly miss my flight.
About QEEQ:10.0/10
Yes the price drop worked but I haven’t received my refund yet.
Reply by Qeeq: Thanks for your review.
The price difference will refund to you within 7-15 working days after the return time.
Thanks for your feedback and look forward to seeing you next time.
“They gave me a car with a lot of damage to one side. More info on bus stop needed”
About GREEN MOTION:5.7/10
They gave me a car with a lot of damage to one side even though they have plenty of other cars. We missed one bus because it took a while finding out which bus stop at the airport they do the pick ups from. This SHOULD be in the email
Slow and inconvenient- shuttle took ages to arrive and there was only one person at the check in desk. Process for check in was unnecessarily slow and new costs were added even though we had bought full cover online, ended up missing flight back because shuttle was so slow dropping us back to airport.
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Customer Service
Overall good but shuttle to rental location was a hassle and in future I would prefer airport rental
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