The service was decent, but the car model did not match the description. The process was fairly quick, but the booked car was unavailable, possibly because we arrived too early. The deposit was excessively high, £1505. Purchasing their insurance might lower the deposit amount.
“Peugeot- We actually received a Peugeot 208 instead of a Polo, which was good.”
About GREEN MOTION:9.7/10
The staff was helpful in using the dreaded Dartford Tunnel, and eased problems thereof with full assistance. First assistant was a bit overbearing when trying to "upsell" insurance.On that subject, there is still a $1500 + charge in my credit card statement 2 1/2 days after returning the car with no problems.Most rental companies do not charge as much, and the charge is cancelled faster.
About QEEQ:10.0/10
Overall, good value, - would consider using again now that we know where to get shuttle etc.
Slow and inconvenient- shuttle took ages to arrive and there was only one person at the check in desk. Process for check in was unnecessarily slow and new costs were added even though we had bought full cover online, ended up missing flight back because shuttle was so slow dropping us back to airport.
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