I was given a brand new car for my rental. As I had no experience of an electric car, the staff explained everything to me. The time at the counter is always a bit slow, as with most car hire companies. As I hire on a regular basis, usually every six weeks, it would be great if Green Motion could store my information on their records.
About QEEQ:8.0/10
Qeeq is always the cheapest. My only quibble is when I book around 6 weeks in advance, I get my price. Around 5-6 days before the hire date I check if price has come down with Qeeq price checker. I then double check by creating a new booking for the same dates. Often it is a lot cheaper, so I cancel original booking and proceed with new booking. I shouldn't have to do this if Qeeq price checker was doing it's job!
“They gave me a car with a lot of damage to one side. More info on bus stop needed”
About GREEN MOTION:5.7/10
They gave me a car with a lot of damage to one side even though they have plenty of other cars. We missed one bus because it took a while finding out which bus stop at the airport they do the pick ups from. This SHOULD be in the email
“Peugeot- We actually received a Peugeot 208 instead of a Polo, which was good.”
About GREEN MOTION:9.7/10
The staff was helpful in using the dreaded Dartford Tunnel, and eased problems thereof with full assistance. First assistant was a bit overbearing when trying to "upsell" insurance.On that subject, there is still a $1500 + charge in my credit card statement 2 1/2 days after returning the car with no problems.Most rental companies do not charge as much, and the charge is cancelled faster.
About QEEQ:10.0/10
Overall, good value, - would consider using again now that we know where to get shuttle etc.
I have given feedback to Green motion, to tell them that their minibus driver was exemplary and a credit to their organisation.
About QEEQ:10.0/10
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Customer Service
Always good value for money
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