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Last updated on: December 19, 2024
39Rental Locations
21Airport Locations
Map View of Car Rental Locations in Vienna
Dryyve
7.9/10
Megadrive
8.5/10
Enterprise
8.9/10
zippy7
8.1/10
ADDCAR RENTAL
10.0/10
Fox Autorent
8.9/10
Europcar
8.6/10
Autounion
8.0/10
Budget
7.3/10
Alamo
8.7/10
GREEN MOTION
6.9/10
Thrifty
8.0/10
U-SAVE
7.0/10
SURPRICE RENT A CAR
8.7/10
Interrent
7.5/10
AVIS
7.9/10
GLOBAL rent a car
8.6/10
Buchbinder
7.4/10
Shouqizuche
8.7/10
Hertz
8.4/10
PAYLESS
10.0/10
Schiller
8.5/10
Reviewed: October 10, 2024
All was very good. Smooth conduct by counter staff and very well managed.
Reviewed: October 2, 2024
Over the counter security hold was 1500 euro which was more , secondly the counter insurance was way higher so it’s best to purchase online at QEEQ
Reviewed: July 25, 2024
Following the signs, it was easy to find Parkhaus 4 where the car rental company is located. Dryyve is a smaller player compared to Avis, Hertz, and Europcar, and their counter is at the very end of the hall. The good thing is that there was no queue. Note that only basic insurance is included, but they weren't pushy about selling extras. However, they didn't print my contract at first and had to get someone else to reprint it later. I was not very satisfied with the car they gave me—a worn-out Citroën C4 with Hungarian plates and 50,000 kilometers on it. The car was dirty, with dead insects on the headlights. The trunk can fit two 28-inch and one 20-inch suitcases, which is quite spacious. When you switch to sport mode, it performs OK on the highway and doesn't feel unstable at 150 km/h.
Reviewed: July 25, 2024
What's impressive is that the preauthorization refund was processed very quickly, refunded the next day.
Reviewed: July 19, 2024
My credit card had issues and they wouldn't accept a cash deposit, so they refused to rent to me. Since it was prepaid, I ended up wasting the rental fee.
Reviewed: July 31, 2024
There were some issues during the car pickup, but the staff were very patient and helped resolve the problem. Thanks to the team!
Reviewed: July 6, 2024
Great service attitude, the vehicle is very new, and the instructions are clear.
Reviewed: October 11, 2019
It might seem a bit late to leave a review two years after using the service, but I felt compelled to share my experience. I rented a car to go to Germany again but couldn't find the same cheap prices as before. The Ford Mondeo station wagon was very practical and had great value for money. The staff's attitude during the rental process was a bit poor, likely due to language barriers. However, the staff during the return process were great - they were quick and only checked for any bumps at the four corners of the car and looked at the fuel receipt.
Reviewed: October 6, 2019
The company appears to be seeking to charge for any extras they can. They insisted that the vehicle was not returned clean, which was ridiculous since the car was in excellent condition (we took some pictures ). We were charged an unreasonable amount of 100 euros. very Bad service of megadrive in my opinion. They take advantage of the fact that the customer did insurance. Luckily for us, easyrentcars are handling this as part of insurance and we look forward to positive answers.
Reviewed: August 9, 2019
On the day of the rental, we followed the GPS to the rental address and saw the rental company's logo, which made us very excited. However, the office was empty, and a nearby staff member told us that the rental company had moved last month, but we had not received any notification. So, our whole family, with all our luggage, had to spend money on a taxi to get to the new rental location. The staff at the new location were quite nice and processed our rental without any issues, but they didn't tell us where the car was. I had to find it myself, and the car key didn't have the license plate number, so it took a while to locate. The child safety seat needs to be installed by the user because if there's an accident, the rental company would be blamed. What kind of logic is that?
Reviewed: March 27, 2019
The rental company is not worth the good ratings. They downgraded the car I reserved. I booked an Opel Astra, but they gave me a Skoda Rapid. Do they think Chinese people are fools?
Reviewed: July 31, 2024
The car was great, included highway fees, and the return process was quick.
Reviewed: June 1, 2016
The store messed up the return date. We clearly booked to return the car on the 28th, but the contract said the 25th. We only found out when we got back. Called the rental company but didn't get it resolved. Had to go back to the airport the next day to sort it out. The store even falsely claimed that our main driver requested the change. Finally, after several calls, we got a new contract. The website quoted 431 euros, but the contract charged us 700. Besides the additional driver and cross-border fees which we were aware of, the rest was just unclear charges.
Reviewed: July 17, 2024
When renting, they greeted us with a smile and said they could help with any issues. However, when a problem actually arose, they said they do not provide that service and charged an additional service fee starting from 100 euros.
Reviewed: July 17, 2024
The staff greeted us with smiles when we rented the car, and they were willing to help with any issues. However, when problems actually arose, they said those services were not provided and we'd need to pay an extra service fee starting at 100 euros.
Reviewed: July 12, 2024
Had to wait a while after calling before getting picked up, but everything else was quite satisfactory.
Reviewed: July 30, 2024
We had to wait a little at the arrival hall as the add car agent was with another client. Other than that everything was quite smooth.
Reviewed: August 28, 2023
The wait on the counter to pick the car was very long. The lady who served us was very helpful and professional.
Reviewed: July 4, 2024
I was not clearly made aware in advance my booking was with Autounion. Missed initial collection at airport, pick up driver did not use our names. We were directed to wrong car and car we got had several dents and marks, not great condition externally. On drop off large Q of people and no one from Autounion speaking to tell us what was happening. Hard to park car due to busyness (cars everywhere) Once I approached a staff member they just took the keys and said that was car returned. No check on car made and no confirmation given on deposit refund. When I asked our return driver to airport they didn't no the refund procedure. Office tucked away round back of block all in all just didn't feel very professional.
Reviewed: December 9, 2023
Poor service attitude, low efficiency, long waiting time, needs improvement.
Reviewed: June 23, 2024
The waiting in the counter desk was very long (around an hour) but the rest was just great.
Reviewed: April 15, 2024
Be cautious about fines when renting a car in Austria. At the counter, I confirmed with the staff whether I needed to buy a road ticket. The lady at the counter said it wasn't required within the country as it was all included. However, I still ended up being fined nearly 200 euros for a road ticket and handling fees.
Reviewed: August 25, 2019
The counter staff were very polite. They suggested paid upgrades but didn't push. Their English was good, so communication wasn't an issue.
Reviewed: August 25, 2019
Car was in a superb condition; sparkling clean. However, the booster seat could have been better cleaned. The address on the rental confirmation were not helpful. The actual pick-up location was just a 10-15 minutes walk from my apartment, but trying to find the location based on addresses given led me to go back and forth on the train. Finally I gave a call and used Google Map to locate its exact location. The address led me to the other end of that very long street. Wasted about an hour just to find the place. Great that the counter staff were friendly enough. Would appreciate a brief explanation regarding the vignette class - what it means and what roads can or cannot be used. It seems I was charged additional for something, but thus far I am unable to find out what is it about.
Reviewed: April 2, 2024
Quite good, efficient service. The return instructions are printed out for renters to take along. No extra insurance is pushed.
Reviewed: January 1, 2020
We booked for a VW polo and received a free upgrade Nissan qashqai 2019.Very happy, friendly staff,100%recommend.
Reviewed: October 2, 2019
Pick up too long. Enter my personal info on internet but on desk have to fill some papers again...!
Reviewed: August 30, 2019
The service was very friendly and the explanations were clear.
Reviewed: November 15, 2022
Company was very good. I was not expecting. It was all ok
Reviewed: July 31, 2019
I used a debit card and the rental company said it was not a credit card and charged additional fees. When I inquired about the deposit, they said it was charged by the booking platform. In the end, a new contract was signed on the spot, and the amount was completely different from the original booking. When asked for an explanation, they couldn't provide a clear answer.
Reviewed: July 18, 2019
The staff is a nice person. Easy to deal and help us a lot. I would love to recommend and give 10 stars for Green Motion.
Reviewed: July 16, 2019
The car rental was very cheap compared to other companies. The conditions of the car was ok, I mean, u get what u paid. Overall experience was ok. Just that, staff are not in the office all the time. We need to call them first, then only they'll come.
Reviewed: April 7, 2019
Far from the airport, the car is almost scrapped, serious safety hazards, no gasoline, had to call for oil in the middle of the trip. Worst car rental experience
Reviewed: May 24, 2022
Very nice staff, quick, easy rental.Professional.I will recommend it
Reviewed: July 12, 2019
The counter staff MARK seemed rude and arrogant. No customer service etiquettes were observed in him. He wasn’t polite at all in his conversation and behaved as if he is doing a favor. Totally disappointed with the experience.
Reviewed: September 6, 2018
Like: The BMW SERIES 2 Grand Tourer that we eventually obtained was excellent, but we had to pay extra for the upgrade from the Citroen C4 Picasso which we had ordered and was not available.
Dislike: When we arrived in Vienna, we were told that no Citroen C4 Picasso was available: we had chosen this car because of its large luggage capacity. There are four of us, with 3 large suitcases plus carry-ons. We were offered a Mercedes A class as an alternative, and then a B class, which we went up and inspected, but neither had sufficient luggage space. We were not prepared to pay substantially extra to upgrade to a 7 seater people carrier. Eventually the Hertz agent remembered that he had a BMW Series 2 Grand Tourer available, which proved to be excellent. However he said he was unable to give us a free upgrade, so after friendly attempts to persuade him, we reluctantly accepted the extra charge (42 euros + VAT).
Reviewed: November 30, 2021
Pickup process was easy and convenient. Change oil light came in the middle of the rental period.
Reviewed: May 13, 2020
Car with Hungarian plate cannot pay parking and therefore cannot be parked in whole Wien! No bill still received from Usave
Reviewed: October 13, 2019
The car was in excellent condition, but it wasn't the type we booked. We reserved an automatic, but they gave us a manual.
Reviewed: August 16, 2020
Good service. The lady provided pick-up and drop-off.
Reviewed: October 15, 2019
Very helpful staff put us on the road very fast, our car was great for all 22 days traveling in Europe. The car return was smooth! Great price, great people, great location -recommending to everyone who needs a small and reliable car!
Reviewed: August 27, 2019
surprice office was located outside of Vienna airport, so they had to send a representative down to pick us up.
Reviewed: July 23, 2019
Car full of scratches before the rent Surprised that at return there was a discussion or difference in opinion between us and the rental company, whether scratch number 51 had been there before or not
Reviewed: April 29, 2019
This is 6km away from Airport but price is much cheaper! You just need to call them to pick up.
Reviewed: January 19, 2020
Purchased full insurance through the rental website. Without any explanation, the staff at the counter added extra insurance and fuel service fees to the contract. Only noticed the extra charges after returning the car. This is not the first time this location has done this! Be very cautious when choosing.
Reviewed: August 3, 2018
The service at the counter was inefficient. We were scheduled to pick up the car at 9 PM on July 8th and arrived at the counter around 8 PM. However, we waited for over an hour to get the keys. After signing the contract, they didn't give us the exit card for the parking lot, so we had to walk back to get it, which was very inconvenient.
Reviewed: July 27, 2018
We called to inform them we'd be a bit late before closing, and they kindly waited for us.
Reviewed: November 26, 2019
Habia reservado la asegura ion máxima según ponía en la web y no fue así en realidad, teniendo que pagar 51€ más de lo previsto siendo el alquiler inicial 72€.
Reviewed: May 5, 2019
The location listed on the app was incorrect; the store has moved.
Reviewed: April 12, 2019
Yes. They chagred me a 100 dollars extra at the end of the trip. Still don't know why? Tony
Reviewed: April 5, 2019
Vehicle condition is not correct, brakes are bad!
Reviewed: September 11, 2019
The counter staff were very nice and didn't try to upsell insurance.
Reviewed: September 27, 2019
Partnered with Europcar, the efficiency was a bit low. It took half an hour to pick up the car.
Reviewed: September 1, 2019
The staff were efficient and enthusiastic. Any issues were resolved smoothly. The car we initially got was significantly different in size from what we booked, but it was quickly replaced after negotiation. However, finding the car was a hassle. Despite its close proximity, unclear instructions from the staff made us search for half an hour.
Reviewed: August 25, 2019
The staff were very kind and upgraded our vehicle for free when they saw we had a lot of luggage.
Reviewed: August 22, 2019
The Security Deposit for the car to hire was rediculous. 1000 euro was roughly $1600 AUD for me. This required me to shift money around on pickup to cover and i still haven’t received the funds back which is inconvenient currently for the rest of my trip where I need the $$$. I also checked over the car before leaving and lucky I did as there was damage on the roof which has not been documented from the previous rental driver. This was a near miss and I could easily have been slapped with the bill as a result.
Reviewed: August 15, 2019
Picking up, using, and returning the car was very convenient. I recommend buying insurance at the rental location. I booked a Citroën but received an Opel, which was stable even at 160 km/h on the highway. The car had some scratches, but they informed me beforehand. I just handed over the keys when returning.
Reviewed: August 5, 2019
Great service, the car was very new, and they patiently explained the cost details. When recommending insurance, I showed them QEEQ's reminders, and they promptly accepted them.
Reviewed: July 11, 2019
The only thing that could have made it better was the price I thought the extra Insurance was a bit steep
Reviewed: September 8, 2016
The pick-up location is too far from the airport, making it inconvenient for round trips.
Reviewed: December 10, 2013
The vehicle was good and quite new, only a few hundred kilometers. The service was decent, but we were charged 50 euros for picking up the car late due to a delayed flight, which I think is quite expensive and not very considerate.
Reviewed: October 15, 2013
Your review of the car rental company: They provided a brand new car with less than 10 kilometers on it. The staff was also very nice and friendly. At the pickup, we were informed about a €60 border-crossing fee to Czech Republic, but when returning the car, an additional €30 license fee appeared out of nowhere. Since our English wasn't good enough to clarify, we just paid it. We also received a €24 parking violation ticket while on the road. We initially wanted the rental company to pay it on our behalf, but they charged a €30 service fee, which was too expensive. They suggested we transfer the amount directly to the Austrian police account after returning to our home country, but we're not sure how to do that and it's giving us a headache!
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