When I arrived, they said the reservation was canceled.

When picking up the car in a dark underground garage on level 2 or 3, it was hard to see the car clearly. As a result, I did not notice some tiny chips in the paint. When dropping off the car in a well-lit outdoor area, the staff pointed out a small paint chip and blamed it on me. I am very sure there was no collision or scraping in that area. This made the return process very unpleasant.

It was okay, no lines, so it was quick. But there were a lot of unexpected charges.

arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement alors que j'ai appelé a 2 reprises avant de réserver on m'a dis que tout était bon on s'est retrouvé sans voiture et j'ai donc payé pour rien !

Like: Easy Booking and cancellation support
Dislike: I would like to have the overall insurance also integrated on EasyRentCars website, so that i am aware of full charges beforehand