From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3704660356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3704660356
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Alamo, Vienna International Airport Car Rental

Alamo 3000+ ratings, 28 reviews

Vienna, Austria

7.3 / 10 Good

Alamo - Vienna International Airport Information, Car Rental Instructions & Policies

Address

VIENNA AIRPORT, PARKING GARAGE 4, VIENNA, 1300

Telephone

+43 1700733432

Pick-up Instructions

The Alamo - Vienna International Airport car rental location is in terminal

You can walk to the counter of Alamo - Vienna International Airport car rental.

Upon entering the Arrivals Hall sliding doors, please take an immediate left. You will walk approximately 150 meters to our counter along the left wall.

Drop-off Instructions

Please follow the 'Rental Car Return' instruction sign to return the vehicle to the car parking lot of Enterprise.The specific location can consult the staff when taking the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:45
08:00 -22:45
08:00 -20:00
08:00 -20:00
08:00 -22:45
08:00 -22:45
08:00 -22:45

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + Notarization of local language

Driving License of the Peoples's Republic of China, Taiwan Driving License in China are not allowed for rentals in Austria

Driving licences from the following countries are not recognized in Austria: Afghanistan, Bolivia, Burundi, Cameroon, China, Costa Rica, El Salvador, Indonesia, Kosovo, Libya, Nepal, Nicaragua, Solomon Islands, Somalia, Sudan, Tanzania, Tonga, Yemen.

For local renters, you need to bring:

Full driver's license issued in Austria

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Germany

Hungary

Slovakia

Switzerland

Liechtenstein

Italy

Croatia

Slovenia

France

Show More

Germany

Hungary

Slovakia

Switzerland

Liechtenstein

Italy

Croatia

Slovenia

France

Spain

Portugal

Andorra

Monaco

Luxembourg

Belgium

Netherlands

Denmark

United Kingdom

Ireland

Czech Republic

Norway

Finland

Sweden

Poland

EUR 21 per day
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Renault Clio

Slovenia

Italy

Germany

Switzerland

France

Croatia

EUR 35 per day

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-2200 for other car models.

EUR 960 for Fiat Tipo Hb,Ford Focus,Kona,Nissan Juke,Opel Astra Kombi,Peugeot 308,Renault Clio,Toyota Corolla,Renault Captur,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Renault Scenic,Volkswagen Touran,Skoda Octavia,Skoda Octavia,Toyota Aygo,

EUR 1200 for Bmw 5 Series,Bmw 3 Series,Volvo Xc60,Renault Talisman,Bmw 3 Series,Porsche Macan,Benz Vito,Toyota Proace,Peugeot 508,Opel Insignia,Ford Kuga,Skoda Karoq,Toyota Avensis,Ford Mondeo Wagon,

Theft Insurance Excess differs by car model:

EUR 2400 for Fiat Tipo Hb,Ford Focus,Kona,Nissan Juke,Opel Astra Kombi,Peugeot 308,Renault Clio,Toyota Corolla,Renault Captur,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Renault Scenic,Volkswagen Touran,Skoda Octavia,Skoda Octavia,Toyota Aygo,

EUR 4200 for Bmw 5 Series,Bmw 3 Series,Volvo Xc60,Renault Talisman,Bmw 3 Series,Porsche Macan,Benz Vito,Toyota Proace,Peugeot 508,Opel Insignia,Ford Kuga,Skoda Karoq,Toyota Avensis,Ford Mondeo Wagon,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Vienna Airport

Railway Stations

9.8 mi from Vienna Main Railway Station

10.4 mi from Wien Praterstern

11.6 mi from Wien Westbahnhof - Train Station

Hotels

7.2 mi from Hotel König

7.3 mi from River Lodge

7.5 mi from Hahn Hotel Vienna City

Other Landmarks

9.7 mi from Belvedere Palace

10.2 mi from Schwarzenbergplatz

12.4 mi from Schönbrunn Palace

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 48.121781 16.563317

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.3 / 10 Good

  • Vehicle condition: 2.1
  • Vehicle cleanliness: 2.1
  • Spaciousness: 2.0
  • Counter staff: 2.1
  • Pick-up location: 2.0
  • Drop-off location: 1.9
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Vienna

    9.6 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: Personalized check in procedure down to accompanying me to the pick up point.
    Read More >
  • N.KUMAR

    Vienna

    8.8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Like: Easy Booking and cancellation support
    Dislike: I would like to have the overall insurance also integrated on EasyRentCars website, so that i am aware of full charges beforehand
    Read More >
  • C.benlarbi

    Vienna

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement alors que j'ai appelé a 2 reprises avant de réserver on m'a dis que tout était bon on s'est retrouvé sans voiture et j'ai donc payé pour rien !
    Read More >
  • Anonymous

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was great.
    Read More >
  • C.PANDIT

    Vienna

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car was wonderful and nicely maintained. Extremely happy about the overall experience of the car. The staff was courteous too.
    Read More >
  • Anonymous

    Vienna

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    They service was nice polite & efficient,they upgraded the car on arrival & notice that my luggage was too big to my first order. when i called them for inquiry during the the vacation they answer wright away.
    Read More >
  • c.patularu

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    We booked for a VW polo and received a free upgrade Nissan qashqai 2019.Very happy, friendly staff,100%recommend.
    Read More >
  • Rebecca Eleanor

    Vienna

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    When picking up the car in a dark underground garage on level 2 or 3, it was hard to see the car clearly. As a result, I did not notice some tiny chips in the paint. When dropping off the car in a well-lit outdoor area, the staff pointed out a small paint chip and blamed it on me. I am very sure there was no collision or scraping in that area. This made the return process very unpleasant.
    Read More >
  • Charles Philemon

    Vienna

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Compared to North America, it's just okay. Most cars in Europe are diesel, which is common knowledge for the locals, so they might not emphasize it. For us, the same brand often wouldn't be expected to run on diesel. If there's a breakdown, support from European companies is virtually non-existent.
    Read More >
  • Toby Ellen

    Vienna

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    There was no Alamo at Vienna Airport on July 1, 2017, as they said it went bankrupt. Zuzuche did not inform us in advance.
    Read More >
  • Tyler Maurice

    Vienna

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The ENTERPRISE location was closed, so I can't really rate it. They directed me to MEGADRIVE instead. The staff was friendly. However, the booking details were different from what was reserved online in my home country. The prepaid fees were not recognized. The insurance I purchased domestically was also not acknowledged, and they threatened that it would be invalid. The queue was quite lengthy. Other than that, it was alright.
    Read More >
  • Fabian Victor

    Vienna

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    When I arrived, they said the reservation was canceled.
    Read More >
  • Harry Dorothy

    Vienna

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    Before the trip, I confirmed the order's validity with your company, and you assured me there were no issues. However, upon arrival in Europe, I was informed that the order had been canceled, wasting three hours of my time and energy to book a new car. Truly irresponsible.
    Read More >
  • Katherine Alick

    Vienna

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Few people, no need to queue.
    Read More >
  • Norman Rockefeller

    Vienna

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car was great. Excellent service.
    Read More >
  • Ella Baldwin

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Customer first
    Read More >
  • Barlow Pigou

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >
  • Atwood Walsh

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    First time renting a car abroad, many communication issues, but the staff remained very patient and explained everything clearly.
    Read More >
  • Virgil Hal

    Vienna

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Requires some waiting in line
    Read More >
  • Audrey Salome

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Clear explanations and very friendly
    Read More >
  • Walker Boyle

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    They informed me about all the processes and precautions and even offered a free upgrade.
    Read More >
  • Elvira Kitto

    Vienna

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    We arrived 2 hours late, and the store informed us that there were no cars left. We had prepaid in full; shouldn't the car's usage rights belong to us for these days? It's not like we only paid a deposit.
    Read More >
  • Grace Grey

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The lady at the reception had black hair and blue eyes. Though not particularly stunning, she had an elegant and kind demeanor, with a captivating smile. Her English was excellent! The elderly gentleman who brought us to the car was dressed in a suit and very nice...
    Read More >
  • Alberta Job

    Vienna

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    There were no Mercedes cars... so we had to switch to a Nissan SUV after some negotiation. I didn't really want to switch, but there was no other option... it was disappointing. Also, we had booked to pick up the car at 1 PM, but we arrived at 11 AM and were told we couldn’t pick it up. So, we had to wait for an hour and a half before we could start the process.
    Read More >
  • Francis Lincoln

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The instructions were very detailed, no hidden charges. They upgraded the vehicle for free.
    Read More >
  • Martina Beck

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was very friendly and the explanations were clear.
    Read More >
  • Hogan Vogt

    Vienna

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Quite good, efficient service. The return instructions are printed out for renters to take along. No extra insurance is pushed.
    Read More >
  • Archibald Samuel

    Vienna

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    It was okay, no lines, so it was quick. But there were a lot of unexpected charges.
    Read More >
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