CAR RENTAL REVIEWS ON DRYYVE IN VIENNA

Over the counter security hold was 1500 euro which was more , secondly the counter insurance was way higher so it’s best to purchase online at QEEQ

Too many hidden charges, including an extra 1000 RMB for crossing borders. Daily limit of 100 kilometers, and minor collisions are at your own expense. It's worrisome, and the return inspection is very strict, even dust is considered scratches, but overall it's okay.

到qeeq櫃檯取車時，Dryyve會要你保他們的保險。 所以在qeeq上的保險，Dryyve不承認，如果出事沒有Dryyve的保險，要先自己賠給Dryyve,再跟qeeq申請理賠，很不方便。

The process was convenient and the car pickup was fast, but the staff forced me to pay for the highway fee even though I didn't plan to use the highway. The platform resolved this issue in the end. Although the process was unpleasant, in the end, Zuzuche helped me resolve the highway fee issue.

Overall satisfied, easy pickup

All was very good. Smooth conduct by counter staff and very well managed.

The car was new and in good condition. The counter staff was helpful and courteous. The pickup and drop off process was easy and quick, no waiting time. The price detector by Qeeq further reduced Euro 20 on the booking. Qeeq is the best website for car hire. Best rates and immaculate booking. Overall good experience. Highly recommended.

The car provided was different from the one in the order. They kept pushing insurance at the time of pickup and didn't inform about toll fees. After returning the car, I got a fine without any email notification and they directly charged my credit card a high processing fee, which didn't match the total amount. Be cautious!

What's impressive is that the preauthorization refund was processed very quickly, refunded the next day.

Following the signs, it was easy to find Parkhaus 4 where the car rental company is located. Dryyve is a smaller player compared to Avis, Hertz, and Europcar, and their counter is at the very end of the hall. The good thing is that there was no queue. Note that only basic insurance is included, but they weren't pushy about selling extras. However, they didn't print my contract at first and had to get someone else to reprint it later. I was not very satisfied with the car they gave me—a worn-out Citroën C4 with Hungarian plates and 50,000 kilometers on it. The car was dirty, with dead insects on the headlights. The trunk can fit two 28-inch and one 20-inch suitcases, which is quite spacious. When you switch to sport mode, it performs OK on the highway and doesn't feel unstable at 150 km/h.

Great, no hard selling of additional services

It's acceptable.

The car pickup process was fine, communication was clear and efficient. However, there were some disputes with the return report and follow-up. The on-site return inspection showed no problems, and I signed off on the process. But the next day, after returning to my home country, I received an email stating there was a small scratch, about 2cm. Europe's economy isn't doing well, so unexpected issues are more common. I recommend using a larger rental company like Sixt, as smaller companies might offer lower upfront rentals, but more surprises after.

Excellent service

Satisfactory

The company aggressively pushes for full insurance coverage and does not conduct a vehicle inspection upon delivery. You have to take photos of the entire car as evidence. The parking lot is dimly lit, making it easy to miss minor scratches and dents, which they later use as an excuse to file claims when you return the car. Even with full insurance, they automatically charge a so-called accident handling fee.

No waiting in line, the service staff explained everything clearly, and the handover was incredibly smooth.

Everything was fine, small issues were resolved quickly.

Good

My credit card had issues and they wouldn't accept a cash deposit, so they refused to rent to me. Since it was prepaid, I ended up wasting the rental fee.

It's okay