“Simple and Smooth Process, Great Car and Staff, Value for Money”
About AERODRIVE:10.0/10
Car exceed my expectations - I booked a Yaris and was upgraded to a Mitsubishi ASX 2018. Staff was very knowledge and friendly. This was my first time hiring a car but I found the whole process to be simple and smooth. I would definitely rent off Aerodrive again.
Was not expecting SUV from Holden..... On the booking site I reserved for Hyundai Tucson or similar kind of car but... That Holden was not a similar kind (perhaps a bit below) It was brand new car but the height of seat was low and bit unsuitable for long distance trip and side mirrors were bigger than usual cars that blocked my sight for the sides. Everything was good but just the brand of the vehicle was a bit.... disappointed...
“Except for difficult arrival my overall experience was excellent”
About AERODRIVE:9.0/10
After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.
“Amazing experience with great customer service from Aerodrive.”
About AERODRIVE:9.7/10
I am extremely happy with the CS at aero drive. There was a slight issue with me getting picked up at the airport but they gave me an upgrade to a very comfortable premium SUV to make up for the delay. My stay of 10 days in Melb went really well and the amazing car was a cherry to the cake. The pick up and drop of in the premises were quick.
Thank u John and Adam.
About QEEQ:10.0/10
Price drop protector didn’t work but I got the car at a good price for 10 days.
Gave me the wrong car after making me wait for over an hour and miss a meeting.
It broke down once and required a jumpstart costing $90 at 12am.
Confirmed an extension to the booking one day, then rang me the next day to ask why I hadn’t brought the car back and insisted I return it until I explained I was already outside Sydney so suddenly it was okay??
Got upgraded to a Holden SUV. Car was relatively new with around 2000+km milege but we found some trash left behind by previous drivers. Other than that everything was perfect.
About QEEQ:10.0/10
Easy and straight to the point booking process. Drop price protector was a saviour. Thumbs up!
The car was upgraded and it was an excellent process. The staff, Darren, was very professional, efficient and courteous. He went through the process in detailed to ensure all goes well. Kudos to AERODRIVE and Darren!
About QEEQ:10.0/10
Very user friendly. Excellent rates given and very clear instructions.
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