Got upgraded to a Holden SUV. Car was relatively new with around 2000+km milege but we found some trash left behind by previous drivers. Other than that everything was perfect.
About QEEQ:10.0/10
Easy and straight to the point booking process. Drop price protector was a saviour. Thumbs up!
“Except for difficult arrival my overall experience was excellent”
About AERODRIVE:9.0/10
After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.
Great service from staff at aero drive - would always recommend
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Customer Service
Awesome experience.
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