We thought the service was great. Vehicle was perfect. The only problem we had was when we got to Sydney we had a number to call for a shuttle and that wasn’t the correct number. We ended up calling “Park on King” where the rental office is located and they helped us sort it out. Otherwise the rates were reasonable and the counter staff (when we did get there) was great.
Waited 1.5 hours to get picked up
No one was picking up the phone
I had to ring Kuala Lumpur to get someone to actually answer the phone
It was really frustrating
I’m so so disappointed
We were so late to our destination
No proper apologies
About QEEQ:7.0/10
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Customer Service
Good experience. I’d happily rent from them again.
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