AERODRIVE CAR RENTAL REVIEWS

Car exceed my expectations - I booked a Yaris and was upgraded to a Mitsubishi ASX 2018. Staff was very knowledge and friendly. This was my first time hiring a car but I found the whole process to be simple and smooth. I would definitely rent off Aerodrive again.

Prices are very competitive.

Very easy process. Guys were very acommodating and helpful

Customer service was excellent. Especially at drop off.

Easier than other companies

Very easy to book

We have used a lot of rental agencies at Melbourne Airport (and I mean a LOT) and this was by far the best we have used

I was given a Hyundai accent in almost new condition...not a Toyota. When I went to collect my vehicle was told I had to pay an extra $20 a day as I didn't have full coverage. When booked in Australia I thought I had it all paid for. Not happy. Service was fine

After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.

Good car although slightly less than what i expect. The reception was very helpful.

No comment

Aerodrive is a great company with a great staff!!

The booki g process was easy and fast!

Very professional

Very professional

カウンターの方は親切で、つたない英語でも笑顔で対応してくれました。 レンタカーを返しに行った時に、入り口に停めたら、空港への送迎ドライバーに「ここに停めないで戻して」とまくしたてられたが、受付してくれた優しいスタッフは、ここでいいよと簡単に対応してくれました。

値下げプロテクターはよくわからなかった。空港から送迎を呼ぶ方法がわからず、メールで相談したが返信が来る前にレンタカーを無事に借りれて、運転中に電話を何度もかけて来てくれたが、海外なので、怖くて出れずに申し訳なかったです。ありがとうございました。

The people working there are really helpful . Excellent work there

Very good value. Problem with windscreen damage was quickly and honestly resolved.

Quick response to change of vehicle and rental company.

They still recom. To get additional insurance at the counter.

Your recom. To get international driving license , which was not needed and we spend $80.00 to get it and there was no use of it.

I am extremely happy with the CS at aero drive. There was a slight issue with me getting picked up at the airport but they gave me an upgrade to a very comfortable premium SUV to make up for the delay. My stay of 10 days in Melb went really well and the amazing car was a cherry to the cake. The pick up and drop of in the premises were quick. Thank u John and Adam.

Price drop protector didn’t work but I got the car at a good price for 10 days.

The service was great. After arriving at the airport, I called, and coincidentally ran into the rental company's car dropping off a customer. After returning the car, they also took me to the Remarkables shops.

Very good, smooth communication

The car was upgraded and it was an excellent process. The staff, Darren, was very professional, efficient and courteous. He went through the process in detailed to ensure all goes well. Kudos to AERODRIVE and Darren!

Very user friendly. Excellent rates given and very clear instructions.

The staff are extremely helpful and quick to ensure the time spent is minimal for the booking in and return processes.

Excellent customer service. Unfortunately this company are no longer in operation.

Excellent. By far the cheapest option we have found, consistently. Also excellent customer service.