CHRISTCHURCH CAR RENTAL REVIEWS

Very satisfied.

Extremely satisfied

EZU Car Rental surprised me in the best way — I appreciated the flexibility they offered. I felt like everything was designed for my convenience. the car was perfect for our family trip. The staff provided a child seat as requested. This is exactly the kind of service that earns loyalty. They truly made it easy from start to finish. A+ service.

I wasn't sure what to expect, but I got a free upgrade, which was a nice surprise. The drop-off location was right next to the airport — super convenient. The car was spotless inside and out so That kind of smooth experience is rare these days. Loved the experience.

It's a site I'd gladly recommend. the options were clear and well-priced. Honestly, better than expected.

I was planning a road trip, so I'm really glad I went with EZU Car Rental because the pickup instructions were clear and easy to follow because I felt completely at ease the whole time. I appreciated the free additional driver option. Returning the car took less than five minutes, which I appreciated. A+ service.

I'd definitely recommend this service. great experience overall. Honestly, better than expected.

Good car and service was great.

They're great! I'll definitely choose them next time.

Super satisfied with the whole experience.

Very satisfied, communication was smooth.

The whole rental process was super smooth and fast, the car was really new and drove great. It carried us through more than ten amazing days in New Zealand—absolutely loved it!

Rented a car for 9 days and was greeted by the rental company's shuttle bus right after landing. The car had 130,000 kilometers on it, but it ran perfectly fine. Surprisingly, the small car came equipped with lane departure warning and collision alert features. It was fuel-efficient and easy on gas, though it struggled a bit on uphill mountain roads. Overall, the experience was fantastic!

Thanks to all the staff, and especially for the car being in such great condition—it was the perfect companion for our trip.

Great service, we arrived quite late and the staff was waiting for us.

The car had plenty of space, a roomy trunk, and solid performance. It ran on diesel, which is more fuel-efficient than gas. Everything went smoothly, and the pick-up and drop-off process was super convenient.

Picked the Outback for Subaru’s AWD, but the branch said the model I booked was in for repairs so I couldn’t have it (no idea if that was actually true). They said I could “upgrade” to a pickup, which made no sense since we had huge suitcases, so the only SUV option left was to upgrade to a Ford Everest. The price wasn’t crazy, about 60 RMB per day. They ended up giving us the Platinum version – great spec, V6 diesel with full-time 4WD, perfect for all the different road conditions on the South Island – so we didn’t bother arguing at the counter, but it still felt like a bit of a sneaky upsell. In terms of driving, the Everest was totally fine: RWD on tarmac, switchable 4WD off-road, more than enough. The paint was tough too, all those flying stones didn’t leave any visible scratches. Only downside: it guzzles fuel – 80L of diesel for about 650km of range.

The whole process was pretty quick, and even though our English isn’t great, the staff were really patient with us.

The vehicle provided was very new, and the pickup and drop-off processes were quick.

They upgraded us to an SUV, and the counter staff were bilingual in Chinese and English, so even if your English isn't great, it's no problem! The car was in excellent condition, and the service was super friendly—absolutely fantastic!

The service was pretty good, although the insurance fees were a bit high. The car was in great condition, and the deposit refund was processed quickly. Overall, I'd recommend it, but as a first-timer, it was a bit challenging to find.

Super fast and smooth, they just walked us through the basic car details and we were good to go.