Car provision and cost excellent.
Customer service also excellent.
Thanks.
About QEEQ:8.0/10
Initial booking platform was a little confusing due to layout but after perseverance I was able to lock in the vehicle required and get an excellent deal with it too.
“Will definitely book again. The cost of rental was cheaper than most other hire companies.”
About MODE:8.0/10
The vehicle was a basic model. The staff were very friendly and helpful.
About QEEQ:10.0/10
Price drop didn’t come in to effect. QEEP was good. Had to cancel the original booking and re-book a bigger vehicle and the refund was done quicker than expected. Very happy with the service.
Car was in great condition. Nice to drive, 360 deg visibility, seats were comfortable, air conditioning was excellent, cruise control was easy to use. Brakes might need some attention though, they were a bit juddery.
About QEEQ:9.0/10
Little bit of confusion trying to change the booking, but it got sorted in the end once I reached the right person. Other than that, the process worked a treat :)
The car not the model ordered and disappointed that the vehicle only has a 330km charge. also disappointed that I was charged road charges and addition cost to recharge the car on return. How one is supposed to re charge prior to drop surprises me.
It's a budget car rental but so much cheaper than the usual rental places! The car was perfectly fine so it was exceptional value. Pickup and dropoff easy.
About QEEQ:10.0/10
I used a few platforms to check around but QeeQ seemed to show better value cars and was what I used in the end. Actually seemed to spell things out better than a few of the others in terms of what you're covered for etc. So all up excellent and I would use again.
This is a very reputable rental car company. We added an additional driver when picking up the car, and the company charged an extra 18 NZD, which is normal.
The lady on pickup was unhelpful, and looked like she didn’t want to be there. The man on drop off was super lovely. But we wouldn’t use them ever again.
About QEEQ:10.0/10
Didn’t tell me there would be a $3000 bond until AFTER the booking was made. So I couldn’t cancel and get money to rebook somewhere else in short notice. Price of car hire with insurance ended up being twice as much as expected, and we were left with no other option but to continue with the booking upon arrival.
Overall satisfaction is 7 out of 10. The car handover service was very good, but they temporarily switched the Hyundai SUV to an MG, which was hard to drive and significantly downgraded the self-driving experience. Therefore, I can only give a mediocre overall rating.
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