Friendly customer service who took great concern about the distance that the vehicle would be travelling given the weather conditions and upgraded to an all wheel drive vehicle. Thankyou Thrifty!
Picking up and returning the car at the airport is very convenient. Having a car available upon arrival greatly improved the efficiency of the entire trip.
There are no Chargers available in Vancouver, and this category was also mistakenly listed. So, if you're hoping to rent a Charger, don't bother—you won't be able to get one.
Great experience. Although I had to wait 50 minutes to pick up the car at 3 PM, I returned to the site at 8 PM, and there was still staff waiting. The vehicle was nearly brand new, with only 17,000 kilometers driven. It had strong performance and easily accommodated 7 people plus 3-4 large pieces of luggage.
The service attitude was extremely poor. They aggressively tried to sell me insurance and GPS, and when I refused, they even used offensive language. Then they came up with another trick, printing out an invoice with a 260 yuan fee and asking me to sign it. When I asked what the fee was for, that attempt also failed. Frustrated and angry, they told me to wait an hour to pick up the car (because I arrived an hour early, and it was previously agreed that I could return the car an hour early as well).
Very satisfied! I got to use a Tesla for the cost of a Toyota Corolla. It was my first time driving one, and the staff patiently provided guidance. Of course, you need to know some English. Although the trunk is a bit small, the overall experience was excellent.
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