Great experience. Although I had to wait 50 minutes to pick up the car at 3 PM, I returned to the site at 8 PM, and there was still staff waiting. The vehicle was nearly brand new, with only 17,000 kilometers driven. It had strong performance and easily accommodated 7 people plus 3-4 large pieces of luggage.
The service attitude was extremely poor. They aggressively tried to sell me insurance and GPS, and when I refused, they even used offensive language. Then they came up with another trick, printing out an invoice with a 260 yuan fee and asking me to sign it. When I asked what the fee was for, that attempt also failed. Frustrated and angry, they told me to wait an hour to pick up the car (because I arrived an hour early, and it was previously agreed that I could return the car an hour early as well).
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