The car was almost brand new (less than 3000km mileage). Very good condition and they offered me an upgrade for $50 per day but I declined since I didn’t need a more ex car for 16 days. Overall no issues.
About QEEQ:10.0/10
I had some queries about the rental and they answered them promptly. However I wish they had helped me get in contact directed to the Vancouver booth directly.
Returned the car early, but the Avis store at Vancouver Airport insisted that they would refund a CAD 75 voucher, saying we could call Zuzuche to get it. When I called Zuzuche, they asked if I had a recording, or they needed a handwritten receipt? It's not about the CAD 70, but the fact they promised something and then didn't deliver. A verbal promise should count too.
“Wonderful and pleasant experience for first Tesla drive”
About AVIS:10.0/10
I happened to go when the counter was empty and it was a really smooth experience. Overall I would say the experience was very smooth and the staff was very helpful.
About QEEQ:10.0/10
I like the price drop protector as many of my bookings I have gotten a pleasant surprise when the price drops!
Renting and returning the car were both convenient. There were no hidden fees. However, the car had a minor issue; the right rear door couldn't be opened from the inside.
Both picking up and returning the car were convenient. There were no hidden fees, but the car had a minor issue: the rear right door couldn't be opened from the inside.
The car was great. Very clean and in excellent condition. The process of obtaining the pre arranged booster seats could have been better. This caused a delay as they weren’t readily available, but not too much of a big deal.
About QEEQ:10.0/10
The booking process was easy and the price was excellent
The vehicle's compatibility with mobile devices and the connectivity of the associated application were unsatisfactory. Tesla's functionalities are predominantly managed through a mobile device and Avis didn't accept to add me as a driver.
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