From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3799112356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3799112356
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SNAP, Auckland Airport - Snap Car Rental

SNAP 2000+ ratings, 11 reviews

Auckland, Auckland Region, New Zealand

7.9 / 10 Good

SNAP - Auckland Airport - Snap Information, Car Rental Instructions & Policies

Address

9 Manu Tapu Drive Auckland Airport

Telephone

+64 9 275 2438 or freephone 0800 288 699

Pick-up Instructions

The SNAP - Auckland Airport - Snap car rental location is located out of the airport

You can arrive of SNAP - Auckland Airport - Snap car rental by free shuttle bus.

Pick Up Instructions Between 07:00am - 10:00pm When you arrive at the airport, please visit our Shuttle Requests page (www.snaprentals.co.nz/pickup) From here you will be able to order your free airport shuttle. Please allow 10-15 minutes for pick up - our depot is located approx. 5 minutes from the airport. Please note this service is only availabe during Snap's business hours - 07:00am to 10:00pm. Instructions for after hours pick ups are included later in this email. Pick Up Locations International Terminal - Exit door 5 and walk straight across the pedestrian crossing. You will then see signs for 'Transport Pick Up Zone' where our shuttle will arrive.  The covered walkway begins directly opposite international arrivals area with clear signage to guide you. Domestic Terminal - Please make your way to Door 9 of the Domestic Terminal (outside Jetstar). Walk across pedestrian crossing and wait in the very last bus shelter. The shuttle will arrive here once requested. Keep an eye out of the blue & white Snap Shuttle! Other Shuttle Request Options Text - Please txt Auckland Domestic OR Auckland International and your name to 4989. e.g. "Auckland International Joe Bloggs" Phone - Please call 0800 288 699 or +64 9 275 2438 and we will collect you After Hours Pick Up Information (10.01pm - 6:59am) If you are collecting your Snap Rentals vehicle after our business hours of between 7:00am and 10:00pm - you will need to contact our After Hours Pick Up team. All After Hours Pick Ups must be prearranged and are NZ $50.00 (including airport transfer). If you do not have an After Hours Pick Up listed on your confirmation please contact us and we can add this to your booking. Once prearranged, when you arrive at Auckland Airport you will need to contact Aeroparks on 0800 237 672 (+64 9 257 2724).  We will charge the full amount due for the rental on the working day before your rental begins - using the credit card you have supplied when booking. To ensure your vehicle will be waiting for you at our after hours service, please ensure there are adequate funds on this credit card. Domestic Terminal: (10:01pm - 6:59am): Exit Door 9 of the Domestic terminal (outside Jetstar) and walk straight across the pedestrian crossing and wait in the very last shelter. Once there, please call 0800 237 672 (+64 274 144 712) to arrange a shuttle to our after hours provider, Aeroparks 36 Richard Pearse, Mangere , Auckland. International Terminal: (10:01pm - 6:59am):   Exit door 5, walk straight across the crossing. You will then see signs for  the "Transport Pick Up Zone" (this is well sign posted) - follow the signs to the Pick Up Zone before calling 0800 237 672 (+64 274 144 712) to arrange a shuttle to our after hours provider, Aeroparks 36 Richard Pearse Drive, Mangere, Auckland.

Drop-off Instructions

Please check with the branch staff about the return location and time when you pick up the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -19:59
06:00 -19:59
06:00 -19:59
06:00 -19:59
06:00 -19:59
06:00 -19:59
06:00 -19:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
NZD 3/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
NZD 10/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
To be confirmed

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.
Cars are allowed to board the ferry, but ferry tickets are the responsibility of the passengers themselves.

Ferry Transportation: Allowed

SNAP allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 2000

Theft Insurance Excess:

NZD 2000

Third Party Liability Insurance Excess:

NZD 2000

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Auckland Airport

Railway Stations

11.1 mi from Britomart Train Station

Hotels

2.3 mi from Naumi Auckland Airport

4.8 mi from Allenby Park Hotel

10.2 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

9 mi from Mount Eden Domain

11.1 mi from Sky Tower

11.3 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of SNAP Store Location
coordinates: -37.0039 174.79

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.9 / 10 Good

  • Vehicle condition: 2.7
  • Vehicle cleanliness: 2.7
  • Spaciousness: 2.7
  • Counter staff: 2.0
  • Pick-up location: 2.7
  • Drop-off location: 2.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anna

    Auckland

    8.8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Like: Piha
    Read More >
  • S.Horton

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: Everything
    Dislike: Nothing
    Read More >
  • Ivan

    Auckland

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    They are okay. A bit passive aggressive. Insurance issue wasnt entirely their fault but this should be clearly communicated to the customer. Got told there was a disclaimer in their PDS. Ask them to show me and took them 15 minutes to find. So if it takes them that long to locate the fine print. Image how long for your average customer?
    Read More >
  • Peter Wallace

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good
    Read More >
  • Marina Pitman

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Overall good, but the car was a bit old. Performance was okay.
    Read More >
  • Barry Bobby

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service is good. Although the cars have high mileage, generally around 200,000 kilometers, they are adequate for driving around the North Island city. Given the low price, the value for money is great. Very satisfied.
    Read More >
  • Jessica MacArthur

    Auckland

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The service attitude was very good, but the car was just too old. I booked an automatic, but they had prepared a manual for me. When I noticed and asked for a change, they only had a very old automatic car available, and the tank wasn't full. Since we only needed it for two days on the North Island, we didn't bother to argue much. Next time I will definitely confirm the condition of the car beforehand.
    Read More >
  • Solomon

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was excellent and very professional! The car was on special offer; although it had high mileage (300,000 km), the performance was decent, but the fuel consumption was too high.
    Read More >
  • Philip Goldsmith

    Auckland

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Far from the airport
    Read More >
  • Ed Geordie

    Auckland

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The listed phone number was automated, and no one answered. It took us an hour and a half with all our luggage. I had to walk against traffic on the road to pick up the car and then drive back to get my family. We faced extreme difficulties right after landing. The platform did not verify the rental company’s contact number, which is a serious negligence. I demand compensation. When I contacted the platform for the rental company's contact, they told me to add a 9 in front. I'm completely speechless!
    Read More >
  • Roberta Walton

    Auckland

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    The pickup point is 5 minutes away from the airport. We had to call three times and wait for 45 minutes before getting picked up! Meanwhile, other rental companies' cars came and went three or four times! The vehicle was very old, with over 130,000 kilometers on it. They also did not provide a phone mount.
    Read More >
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