From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7792202356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7792202356
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TOP RENTAL, Auckland Airport Depot Car Rental

TOP RENTAL 4000+ ratings, 79 reviews

Auckland, Auckland Region, New Zealand

9.7 / 10 Excellent

TOP RENTAL - Auckland Airport Depot Information, Car Rental Instructions & Policies

Address

40 Ascot Rd, Mangere, Auckland 2022, New Zealand

Telephone

+64276682628

Pick-up Instructions

The TOP RENTAL - Auckland Airport Depot car rental location is located out of the airport

Please contact the staff to pick you up to TOP RENTAL - Auckland Airport Depot car rental when you arrived.

Please call us at 0064 276682628 once you are ready for shuttle pick-up between 9am and 6pm, Monday to Sunday. A $50 NZD charge will apply for after-hours service from 18:01 to 20:00. For international airport: Exit through Door 4 and follow the "Off-site shuttle transfer" sign to the shuttle pick-up point. Do NOT enter the new transport hub building in front of door 4. For domestic airport: Wait outside of door 8 (outside of Jetstar counter), the shuttlebus will stop in front of you. Please be aware: A valid original physical driver's license and an English translation (if the driver's license is non-English) are required to collect your car. A $500 NZD pre-authorization deposit will be placed on the driver's valid credit card (Visa or Mastercard ONLY, NO debit card).

Drop-off Instructions

Please ensure that on the day of drop-off, you refuel the vehicle at the designated petrol station. The addresses for the petrol stations are: Waitomo Fuel Station at 33 Richard Pearse Drive, Māngere, Auckland, or Mobil Fuel Station at 747 Massey Road, Māngere, Auckland. After refueling, return the vehicle to our store located at 40 Ascot Road, Māngere, Auckland. Please keep the petrol receipt as failure to fully refuel will result in a $30 NZD service charge. Our staff will require 15-30 minutes to inspect the vehicle before sending you to the airport in a timely manner. We recommend allowing at least 3 hours before international flights and 2 hours before domestic flights for the return of the vehicle. Avoid parking the vehicle inside the airport to avoid additional charges. Our store operates from Monday to Sunday, 9:00 am to 6:00 pm local time. An after-hours service fee of $50 NZD will be applied for returns between 18:01 to 20:00. Thank you.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00
09:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

TOP RENTAL does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 mi from Auckland Airport

Railway Stations

8.9 mi from Britomart Train Station

Hotels

0.2 mi from Naumi Auckland Airport

4.9 mi from Allenby Park Hotel

8 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

6.8 mi from Mount Eden Domain

8.9 mi from Sky Tower

9.1 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of TOP RENTAL Store Location
coordinates: -36.972918172315 174.78325399577

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 9.7 / 10 Excellent

  • Vehicle condition: 6.9
  • Vehicle cleanliness: 6.7
  • Spaciousness: 6.8
  • Counter staff: 7.2
  • Pick-up location: 6.6
  • Drop-off location: 6.7
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • D.Thurston Crow

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: Efficient, friendly, easy.
    Read More >
  • J.Molnar

    Auckland

    9.8 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Like: The staff were extremely friendly and accommodating. I'm very appreciative!
    Dislike: I returned the vehicle after dark, and passed the drop-off point several times in the dark. I eventually had to call and he came out and signaled me, so then everything was fine.
    Read More >
  • J.Frankham

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent Car for Our Trip and Powerful for over 600kms
    Read More >
  • Cezary

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Top Rental pick up and drop of process was smooth and quick. Office was very efficient and friendly. We've had Nissan Tidda for week. Car was in good condition, very spacious and economical. I would highly recommend this Top Rental branch.
    Read More >
  • Anonymous

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Glad I went with this small company. No charge for adding a second driver. The staff was extremely quick to respond to my emails and pick up and drop off was quick and simple. Prices were very reasonable and got really great personalized service you won't find with the larger rental companies. The car was relatively low mileage and good condition.
    Read More >
  • Anonymous

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great job, process was easy just how I like it
    Read More >
  • Anonymous

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Genuinely pleasant experience renting from Top Cars in Auckland. No hard sell of any upgrades to insurance or extras. Instead got a pep talk on driving in New Zealand! Fully recommend
    Read More >
  • J.Hepworth

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent staff, very helpful. Great car probably the best service and car I have hired in Nz.
    Read More >
  • Y.Lu

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good service! Nice trip.
    Read More >
  • K.NEWLAND

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    A complimentary upgrade was a bonus. Very professional courteous and friendly to deal with. Great prices and I would definitely recommend them
    Read More >
  • Easy rental

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Easy rental, would book again
    Read More >
  • F.Xie

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very clean car and conditions were expected. Great service from the Top Rental team.
    Read More >
  • Anonymous

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very helpful and friendly staff
    Read More >
  • Bob

    Auckland

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car was better than expected given the cost. A slight smell in the car but overall it was clean. Very happy to use again.
    Read More >
  • Nick Taylor

    Auckland

    7.7 /10 Good

    Reviewed: Sunday, December 22, 2024

    Only one person doing pickup and paperwork. Good price, car clean.
    Read More >
  • H.Ma

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Car was in good condition, staff friendly and helpful. Being picked up at the airport in the car bypassed the process of needing to transfer bags. The only hard part was looking for the car in the passenger pickup, not a van with signage.
    Read More >
  • J.Hepworth

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Awesome customer service. Easy process on pick up makes it fast to hire the vehicle and be on your way. Great fleet of vehicles. Will always use Top Rental when I hire in New Zealand.
    Read More >
  • Jeanine Hepworth

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very accommodating staff, came in early so I could drop off the vehicle early to catch a flight. Fast and efficient drop off and pick up process. Excellent customer service!!
    Read More >
  • l.crewther

    Auckland

    7.7 /10 Good

    Reviewed: Sunday, December 22, 2024

    It did take a while to get our car as traffic was heavy. We did notice a strong cigarette smell especially in the back seat and as there were no other vehicles available we had to purchase a hanging deodorant to erase the smell.
    Read More >
  • J.Hepworth

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service
    Read More >
  • Anonymous

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    A great little crew offering good, inexpensive cars and friendly service.
    Read More >
  • W.Critchfield

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    This is not a 24 hr pick up and drop off location but worked fine for us.
    Read More >
  • Anonymous

    Chiang Mai

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Smooth process and car was in good condition. Enjoyed our ride throughout our whole journey on North Island.
    Read More >
  • C.CHUNG

    Auckland

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great car and service.
    Read More >
  • K.Smith-Roberts

    Auckland

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The staff were very helpful and friendly. The only criticism was that the car entertainment system was in another language as it was an imported car. We were unable to play the radio or Bluetooth our phones to play music. GPS was also unusable. It was a lovely car in all other ways though.
    Read More >
  • S.Reihana

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Amazing customer service. Received free upgrade
    Read More >
  • P.Vilardo

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staff was so friendly and helpful I would definitely go with them again
    Read More >
  • J.Hepworth

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Always great service by the Top Rental team. I was able to extend my rental without any issue. Very helpful staff. Definitely recommend TopRental for rentals in New Zealand.
    Read More >
  • fifita1014@gmail.com

    Auckland

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Very good job
    Read More >
  • I.Vieira Lopes

    Auckland

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    I think you need better signage at the road front but otherwise great experience
    Read More >
  • J.Taka

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very helpful service via phone and face to face. Was flexible in pick up and drop off, very clear with instructions on using the vehicle, and was keen to answer any queries we had. I will use Top Rental every time I look at a rental vehicle.
    Read More >
  • S.Adams

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Top rental had excellent service! Fei (tony) does an awesome job and provided top service. Car was immaculate and very good to drive. Definitely recommend top rental to anyone.
    Read More >
  • A.McInnes

    Auckland

    8.3 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The staff was amazing. They really looked after me after my flight was 5 hours delayed.
    Read More >
  • R.Landreth

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service and we got an upgrade. Would highly recommend.
    Read More >
  • R.Finlay

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great services. Excellent customer service, Fei looked after us. 10/10 would recommend
    Read More >
  • J.Hepworth

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    LOVE TOP RENTAL
    Read More >
  • Tracy

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Top Rental were first class. Easy and quick pick up and drop off at Auckland airport. Car was new and in excellent condition. Exceptional service.
    Read More >
  • Aran Whelan Byrne

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great rental car. Very new and clean. One of the best rental cars I have driven. Brilliant service as well by staff.
    Read More >
  • B.Toia

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Lovely staff. Car had some nice touches like a phone holder and car charger with double USB ports, which I usually have to bring myself. Would definitely hire again x
    Read More >
  • Dom Hayden

    Auckland

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    excellent customer service!
    Read More >
  • C.Orman

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staff is very accommodating, the car is excellent.
    Read More >
  • D.TRUJILLO

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great rental company- highly recommended. They were personable with excellent service. I can't think of a rental experience better than this.
    Read More >
  • T.TSUJI

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    契約上のレンタカー会社と現地のレンタカー会社の名前が違うのが困惑の原因でした
    Read More >
  • N.Sadykova

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    It's a lovely car, exactly what I was looking for and it even has a phone holder.
    Read More >
  • Jim Walsh

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was older than expected but ran well. Service was very good.
    Read More >
  • D.Kennedy

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very easy to deal with with will use again
    Read More >
  • A.Nicholson

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Top Rental were great to deal with. Prompt pickup, near new vehicle, easy dropoff and no pressure to buy unwanted insurance.
    Read More >
  • Pamela Crofts

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >
  • Valentine Johnston(e)

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staff member Fei was excellent! He gave me a lot of useful advice!
    Read More >
  • Chasel Martha

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service attitude. Timely airport pick-up and drop-off. Easy communication during the vehicle exchange.
    Read More >
  • Tracy Mary

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very quick and convenient, the return process was smooth without any hassle.
    Read More >
  • Ed Geordie

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Highly recommended! Saves time and effort!
    Read More >
  • Everley Burke

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Friendly attitude, smooth communication
    Read More >
  • Mike Sally

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was excellent. They patiently explained the traffic rules to us. They also provided round-trip transfers, which is something the local companies don’t offer. The car was in great condition and very new. Overall, it’s a positive review.
    Read More >
  • Adonis Stella

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The owner Fei personally came to pick me up, very warm and welcoming.
    Read More >
  • Louis Barney

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The owner is very friendly!
    Read More >
  • Noah Gus

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    There will be someone to pick you up at the airport, making everything very convenient and smooth! Be safe with the right-hand drive!
    Read More >
  • Bert Holt

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    They picked us up right after our flight. The car they drove was the same one we rented. After completing the paperwork at the shop, we drove off without having to carry our luggage again.
    Read More >
  • Myrna Monroe

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service!
    Read More >
  • Ogden Gard(i)ner

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Customer service was easy to contact, responses were timely and accurate, reception was warm, and the process was quick. Overall, it is a trustworthy company.
    Read More >
  • Monroe Henley

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied. The pick-up and drop-off process was convenient, the shuttle service was quick, and the staff were very friendly.
    Read More >
  • Miles Bell

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was absolutely five stars. They contacted me several days in advance to inform me of all the necessary and important details about picking up the car. They were extremely patient in answering all my questions (even those unrelated to car rental). On the day of pickup, I arrived at the rental office a bit earlier than scheduled, and they immediately started the procedures without making me wait. They carefully explained the terms that renters usually overlook. Very attentive.
    Read More >
  • Jared Swift

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >
  • Stacey

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Lesley Chesterton

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    This is a new car rental company with only one staff member. There was a slight delay during pick-up and drop-off due to some minor issues, but the service was still very good. There were few formalities for picking up the car and almost nothing to fill out, so I got the car quickly. The car's condition was good with just over 40,000 kilometers on it, and it was fuel-efficient, consuming slightly over 4 liters per 100 kilometers.
    Read More >
  • Boris Robert

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied. The service felt like family.
    Read More >
  • Belinda Alsop(p)

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service
    Read More >
  • Muriel Aldington

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Communication was smooth, the attitude was great, and they were very responsible.
    Read More >
  • L.Cid

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Topnotch easy communication. Very helpful and friendly staff.
    Read More >
  • Anonymous

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Tony could not have been more helpful and accommodating. Dealing with him was a great start to my trip. This style of service is so welcome after a long flight and in a new country.
    Read More >
  • Anonymous

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Daman was really helpful. He made sure everything was great and dropped us off the airport in the same vehicle which reduced one extra loading of luggage. Great service.
    Read More >
  • C.Ikitule

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Awesome service and vehicles
    Read More >
  • Anonymous

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Extended rental with no issues which was very helpful.
    Read More >
  • M.Dudley

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent value and service, would use again
    Read More >
  • J.Shoubridge

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was perfect, better than expected, easy pick up and drop of to the airport, we will definitely use again
    Read More >
  • R.Cook

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service person was excellent. I was sorry I had no local currency left as he deserved a tip for his service. Tipping is rare and only for exceptional service in Australia.
    Read More >
  • P.Stewart

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staff were excellent honest and very reassuring. Car was an older model, which we asked for, but clean and in good nick and a great price. thank you TT. We will definitely use top rental next trip.
    Read More >
  • H.Kwan

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car is good and the staffs are very friendly and helpful. Good condition of the car and good price. Will come again.
    Read More >
  • Hayden

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Everything was fantastic. Great car. Excellent customer service. They even lent me some sunglasses for the journey as I forgot mine.
    Read More >
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