Budget, Auckland Airport Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Budget - Auckland Airport Information, Car Rental Instructions & Policies

Address

Terminal Building Auckland Airport, Auckland, 2022, NEW ZEALAND

Telephone

(64) 9-256-8448 / +6492568369

Pick-up Instructions

The Budget - Auckland Airport car rental location is in terminal

You can walk to the counter of Budget - Auckland Airport car rental.

COUNTER: Domestic: Ground floor of car park, opposite the terminal. International: Exit door 8 and follow signs for rental cars.

Drop-off Instructions

Domestic: Car park entry via Fred Ladd Way. International: Take Tom Pearce Dr towards hotels and follow signs for car rental returns.You need to exit the parking lot and loop around between the long-term and short-term parking areas, then drive along Tom Pearce Dr towards the Novotel hotel. The parking lot is located behind the hotel; please follow the signs to the Car Rental Return area. After that, please enter the terminal and return the keys to the shared Avis and Budget counter.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	05:00 -23:59 00:00 -01:30	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 25 years old with charge of NZD 25 - 44.205 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

It is your responsibility to book all vehicle and passenger ferry tickets. If you do not wish to take your rental vehicle on the ferry, you must make two separate vehicle reservations

Ferry Transportation: Allowed

Budget allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Auckland Airport

Railway Stations

11.2 mi from Britomart Train Station

Hotels

2.4 mi from Naumi Auckland Airport

4.9 mi from Allenby Park Hotel

10.3 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

9.1 mi from Mount Eden Domain

11.2 mi from Sky Tower

11.4 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL

Map view of Budget Store Location

coordinates: -37.005723612819 174.79025250442

Location Images

The Rental Desk

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 1.4
Vehicle cleanliness: 1.6
Spaciousness: 1.7
Counter staff: 1.7
Pick-up location: 1.7
Drop-off location: 1.7
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

Anonymous
Auckland
8.7 /10 Very good
Reviewed: Sunday, December 22, 2024
The car was shown on the handover sheet as having no damage. When I get to it the number plate is bent at 90 degrees one side and bent a bit at the other, ther is a large scrape on the splitter at the front, and other scratches on the car. The man on the desk did note them and said it would be fine and nothing was mentioned or has come up since the hand over.
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S.PATEL
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Everything was just perfect. But we have asked the counter staff at the time of pick up to take the cash instead of deducting the amount from credit card, the lady said your cash will be accepted at time of dropping the vehicle, and no deduction will be made from card. But when we went to Budget office on the date of return, it was closed and they said they will deduct the amount from card. So, when we have mentioned at the time of booking that we will return the vehicle in the evening around 9PM-10PM, you should make a note of it to at least attend your customers at the given dropping time to either collect the money or to inspect the vehicle. How can you make your customers false promises to accept cash at the end and just deducting it from the card at the time of return?? I found it very awkward and disrespectful.
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K.Wu
Auckland
8.3 /10 Very good
Reviewed: Sunday, December 22, 2024
Staff in Auckland is very good But the one in Picton is not as friendly as the one in Auckland. And also, the car we pick-up in Auckland is good, but the conditions of the Picton one could be better.
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Anonymous
Auckland
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
The booking process was easy, just wasn’t aware the car was at budget was looking for easy rent cars at airport, but when I call d the phone number they directed us to budget , then it was quick . The car was very clean fuel efficient just was a little smaller than expected more for small luggage . The drop off experience was excellent, I would definitely go with them again.
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E.Shields
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
It was so easy to pickup the car at Budget, being that the location was in terminal. This was key being that we arrived after 8:30pm, and was so convenient ! Everything went really well.
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L.Pulea
Auckland
7 /10 Good
Reviewed: Sunday, December 22, 2024
He was ok.
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Donorich Anson
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff is helpful and the car condition is good. We saved more on the fuel consumption. Driving from Auckland, Rotorua and Wellington without worrying.
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Emily Cowper
Auckland
6 /10 Average
Reviewed: Sunday, December 22, 2024
Service was alright.
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Harry Dorothy
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Picked up the car at Auckland International Airport. The car had just over 50,000 kilometers on it, a diesel Toyota Prado, which I drove all the way to Wellington. There are two ferry companies for crossing to the South Island, we chose Bluebridge Ferry, whose departure point is near the train station in the city center, which made returning the car inconvenient. The return point was at the other ferry company, so we had to unload our luggage first and then return the car. There was no staff at the return location, so we just dropped the key in the key box. After the ferry ride, we picked up the second car, another Prado, at the Picton pickup point. This one was newer, with only 10,000 kilometers on it. The diesel Prado was really great. We drove for a total of 19 days without any issues. Finally, we returned the car at Christchurch Airport, where the office was staffed. They just checked if the fuel was full, and that was it.
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Frederic Gregory
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Excellent service with a great SUV
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Anna Zechariah
Auckland
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Our flight was canceled at the last minute, delayed car pickup by nine hours. The rental cost almost doubled without any prior notice. They said it was a deposit when we returned the car, but we haven't received any refund so far. Fake company. Prepayment is a disaster...
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Frederica Anne
Auckland
6 /10 Average
Reviewed: Sunday, December 22, 2024
The cars are very new; I got one that had been out for just over ten days. I'm quite satisfied with the car. However, the store's upselling services are a trap. Don't choose the option to let them refuel the car.
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Ann Brewster
Auckland
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Terrible service! The African American woman at the counter was extremely rude and indifferent towards customers. She made us find and inspect the car ourselves in the parking garage and tried to sell us insurance, taking advantage of our limited English skills. Can you imagine a daily insurance fee of 35 NZD with a 225 NZD excess?
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Gustave Hughes
Auckland
4 /10 Average
Reviewed: Sunday, December 22, 2024
We couldn't get any help when returning the car. It made us very frustrated, and the charges were not transparent.
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Kama Boswell
Auckland
4 /10 Average
Reviewed: Sunday, December 22, 2024
The service attitude during car pickup was not very good. Even though we had bought the super full insurance, they still tried to push an additional daily insurance costing tens of NZD. Fortunately, we had been warned by the rental platform not to be misled. The staff member was very unhappy and grudgingly gave us a fake SUV, a Toyota Estima! We almost couldn't fit all our luggage, and after managing to squeeze everything in, we were very uncomfortable.
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Novia Springhall
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Both pickup and dropoff locations are within the airport, very convenient.
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Hiram Gresham
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Simple process
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Irene London
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good
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Cornelius Webb
Auckland
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Very good
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Elvira Kitto
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
A fantastic car rental experience for my first time!
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Mavis Sandy
Auckland
6 /10 Average
Reviewed: Sunday, December 22, 2024
The wait time for picking up the car was extremely long, four or five people were in line for almost an hour. Booked a Mazda CX-5 but received a Mitsubishi ASX, which is a lower grade and harder to drive.
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April Daniel
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Overall service level is quite satisfactory. Communication was relatively smooth.
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Burgess Bowen
Auckland
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Terrible rental company When picking up the car, they just printed out the contract for you to sign without mentioning the additional insurance options, forcing you to pay extra. Afterwards, you'll be charged additional insurance fees! Also, there are no gas stations near the airport, so you need to return the car with a full tank. Please 'prepare a small fuel container' with 1 liter of fuel, and manually add it to the tank when returning the car to avoid extra fuel charges! A very petty company.
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Poppy Sidney
Auckland
8 /10 Very good
Reviewed: Sunday, December 22, 2024
It's okay, but having to wait until the scheduled pickup time was a bit hard to understand.
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Myra Lawrence
Auckland
2 /10 Poor
Reviewed: Sunday, December 22, 2024
Budget is really disappointing. When returning the car, I was told to leave the keys in the car. I asked if I needed to go to the office for any procedures and the staff said no. Three days after returning to my country, I received an email claiming that I damaged the bumper and they need to make a claim. I returned the car around 12:50, but the photo showing the damaged bumper was taken around 19:40, a gap of seven hours. Why didn't they say there was an issue when I returned the car, but took a photo seven hours later and claimed I did it? Although I had full insurance, it wasn’t our fault and I don’t want to be unjustly charged. This was my first time driving abroad and didn't have experience. I was in a hurry and didn't take photos when returning the car. This rental experience was really terrible.
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Darren Whit
Auckland
6 /10 Average
Reviewed: Sunday, December 22, 2024
The airport branch is easy to find by following the signs. The Rental Car signs for picking up and returning cars in the airport parking lot are also very visible. However, when picking up the car, I mentioned that I had already purchased insurance Option Two during the rental, and that I only needed to add a second driver now. I even used my phone to translate that I had already bought insurance Option Two and didn't need any additional coverage, just the second driver. Still, the staff charged me 115.40 NZD.
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Lilith Cissie
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Great, the pickup guy was very nice. We wanted to change the driver and there was no extra charge.
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Enoch Doherty
Auckland
8 /10 Very good
Reviewed: Sunday, December 22, 2024
Pretty good
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Donald Dickens
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff provided excellent service, and the procedures were simple.
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Esther Katte
Auckland
8 /10 Very good
Reviewed: Sunday, December 22, 2024
No queues, relatively fast
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Myrna Monroe
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied, very convenient.
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Tyrone Tobias
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very good, but picking up the car took quite a long time. The staff realized that my luggage wouldn't fit in the reserved car, so they upgraded me to a bigger vehicle for free.
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Mavis Sandy
Auckland
6 /10 Average
Reviewed: Sunday, December 22, 2024
The process was very slow and the waiting time was long. We booked a Mazda 5, but they gave us an MG instead, which was extremely difficult to drive! I've never driven such a hard-to-handle car before. There was no response when pressing the accelerator the first time, and the second time it just shot forward. Luckily, the roads in Auckland are wide and easy to drive on. If we had to drive on mountain roads in Queenstown, it would be terrifying. Next time, I will insist on not changing the car.
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Ian Zacharias
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Quite smooth, encountered no issues.
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Jessie Galbraith
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The car I received was very new and in excellent condition.
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Orville Trevelyan
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied
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Vivien Eliot
Auckland
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very convenient and very fast
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