From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3763410356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3763410356
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A Rentals, Nz (auckland) Car Rental

A Rentals 2000+ ratings, 16 reviews

Auckland, Auckland Region, New Zealand

8.7 / 10 Very good

A Rentals - Nz (auckland) Information, Car Rental Instructions & Policies

Address

27 Aintree Avenue, Māngere, Auckland 2022

Telephone

+6496006660 / +6421748789

Pick-up Instructions

The A Rentals - Nz (auckland) car rental location is located out of the airport

Please contact the staff to pick you up to A Rentals - Nz (auckland) car rental when you arrived.

Pick up instructions: After you have collected your luggage, completed baggage declaration and customs procedures, please notify us immediately. You can call us or contact us in our WeChat group. Our service hotline is +6496006660 (international long distance), se1ect Chinese service by pressing 2 after connecting, then press 1 to se1ect Auckland branch, or dial 0800 660 600 (local New Zealand number). We recommend adding our customer service WeChat ID: arentalsnz. We provide free airport shuttle services from Monday to Sunday, 08:30 to 18:00. Free shuttle service is available from Monday to Sunday, 08:30 to 17:30. If you arrive at the pick-up point between 17:31 and 8:29 the next day, you will need to pay a $65 New Zealand dollars overtime service fee (including additional shuttle services). International Terminal: Turn right after customs, head towards Taxi, Rideshare & Shuttles area, located at lanes 5 or 6. *This area is the designated rental car company pick-up area at the airport. *Staff will send shuttle bus photos in the WeChat group, or inform you of the license plate number via phone. Please wait patiently for the staff to pick you up. The estimated waiting time is 10-15 minutes. Domestic Terminal: For Air NZ: After picking up your luggage at Air NZ, please walk toward the dining area in the terminal. After passing McDonald's, you will see the Jetstar counter about 50 meters away. Just exit from Gate 7 opposite the counter. For Jetstar Airlines: After picking up your luggage at Jetstar Airlines, please go to the Jetstar counter and exit from Gate 7 opposite the counter. Please wait patiently for the staff to pick you up. The estimated waiting time is 10-15 minutes.

Drop-off Instructions

Business Hours: Monday to Sunday, 08:30-18:00. Free shuttle service hours: Monday to Sunday, 08:30-17:30. If returning the car outside of free shuttle service hours, from 17:31 to 8:29 the following day, please inform the store in advance for arrangements and a NZ$65 overtime service fee will be charged (includes extra shuttle service). The return location of the Auckland store is about 8-10 minutes drive from the airport. It is recommended to return the car at least 1.5 hours before domestic flights within New Zealand and at least 2.5 hours before international flights. Auckland Airport Office Address: 27 Aintree Avenue, Māngere, Auckland 2022.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 89 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 45 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 30/day
capped at NZD 100
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
NZD 30/day
capped at NZD 30
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
NZD 30/day
capped at NZD 30
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
NZD 12/day

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

Ferry Transportation: Allowed

A Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.1 mi from Auckland Airport

Railway Stations

9 mi from Britomart Train Station

Hotels

0.6 mi from Naumi Auckland Airport

5.3 mi from Allenby Park Hotel

8.1 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

6.9 mi from Mount Eden Domain

9 mi from Sky Tower

9.1 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of A Rentals Store Location
coordinates: -36.9745512 174.7761464

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.7 / 10 Very good

  • Vehicle condition: 4.2
  • Vehicle cleanliness: 3.1
  • Spaciousness: 2.8
  • Counter staff: 4.2
  • Pick-up location: 2.7
  • Drop-off location: 2.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • M.Booth

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Ace rentals rep very friendly and helpful
    Read More >
  • Anonymous

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good! Nice people Nice Service! Brand new car!
    Read More >
  • J.Rounds

    Auckland

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    When i called from auckland airport there was no answer, tryed 4 times than someone answer
    Read More >
  • Siosiua Ngauamo

    Auckland

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Not clear extra payment on the day
    Read More >
  • Donna T

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Easy to use, great staff to deal with. They picked us up from the airport in the car we were going to be using which made it so easy as we didn't have to change our luggage to another car. Communication was great, with photos and any other information I needed emailed straight away after receiving the car. Bond returned within 48hrs
    Read More >
  • Bertha Masefield

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied, great service
    Read More >
  • Matthew Horatio

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied, they provide self-driving regulations training.
    Read More >
  • Malcolm Symons

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Extremely satisfied
    Read More >
  • Cleveland Simon

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Zara Hodgson

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Proactively contacted, airport pickup and dropoff, comprehensive reminders, excellent service.
    Read More >
  • Vivian Crichton

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied
    Read More >
  • Zebulon Lena

    Auckland

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The car I received had an anti-theft lock, but I wasn't told how to use it during pickup. This resulted in the car getting locked on the road, and I couldn't drive it. Customer service didn't know how to resolve the issue either, leading to a two-hour waste on the road. The anti-theft lock malfunctioned several more times afterward, preventing me from driving the car.
    Read More >
  • Oscar Evelina

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied, loyal customer.
    Read More >
  • Benedict Buck

    Auckland

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The car is old, a 2017 model, and there are many requirements when returning the car. The contract includes various fees, and the owner, who is Chinese, specifically targets Chinese customers. You need to provide the final gas receipt for return (strictly from within 5 kilometers of the airport, which is very expensive). I mentioned in advance that I would arrive around 5:30, but I was still told that even being one minute late would result in a $65 charge for airport drop-off. They didn’t inform me how much the highway tolls would be, and five days later, they charged me an additional $25 service fee. It's full of traps.
    Read More >
  • Kevin

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent as always. I will use this company again next time.
    Read More >
  • D.MUNOZ SANHUEZA

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was better than I expected. It was hybrid so I saved money in gasoline
    Read More >
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