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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7207915356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7207915356
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Autounion, Auckland Airport Car Rental

Autounion 2000+ ratings, 14 reviews

Auckland, Auckland Region, New Zealand

7.5 / 10 Good

Autounion - Auckland Airport Information, Car Rental Instructions & Policies

Address

Montgomerie road mangere 104 2022, New Zealand

Telephone

+6499490944 / +64210714671

Pick-up Instructions

The Autounion - Auckland Airport car rental location is located out of the airport

Please call 0064 99490944 once you have reached the arrivals area at the Auckland airport and have collected your luggage. Our shuttle will pick you up from the Airport. Please look out for a marked Auto Union shuttle bus. For International arrivals: Exit the main terminal and make your way to the Transport Pickup Zone where the shuttle marked 'AutoUnion' will collect you. The covered walkway begins directly opposite the international arrivals area with clear signage to guide you to the transport pick-up zone. The walk is approximately 5-10 minutes. For Domestic arrivals: shuttle area is just outside door 8 of Jet Star Terminal. Online check-in is mandatory for after-hours pickups. Please email us 24 hours prior to pick up on 'accounts@autounion.co.nz' to do the online check in if you are arriving after 7pm or before 7am. Local Tax Free Phone: 0800 22776468

Drop-off Instructions

The office is located at: 104 Montgomerie Road, Māngere, Auckland 2022, New Zealand Which is the same location as pick up. You may also search for "Autounion Auckland Airport" on Google Maps.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00
07:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Senior Driver Fee applies at 71 - 80 years old with charge of EUR 60 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
EUR 5/day
capped at EUR 35
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
EUR 6/day
capped at EUR 50
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
EUR 6/day
capped at EUR 35
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
EUR 6/day
capped at EUR 35
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
EUR 6/day
capped at EUR 35
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
To be confirmed
capped at EUR 45

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

Autounion does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

EUR 2000-3500 for other car models.

EUR 2000 for Kia Picanto,

Third Party Liability Insurance Excess:

EUR 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.7 mi from Auckland Airport

Railway Stations

9.4 mi from Britomart Train Station

Hotels

0.8 mi from Naumi Auckland Airport

5.3 mi from Allenby Park Hotel

8.5 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

7.2 mi from Mount Eden Domain

9.3 mi from Sky Tower

9.5 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Autounion Store Location
coordinates: -36.979998279474 174.77586116071

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.5 / 10 Good

  • Vehicle condition: 2.8
  • Vehicle cleanliness: 1.2
  • Spaciousness: 1.0
  • Counter staff: 3.2
  • Pick-up location: 1.0
  • Drop-off location: 1.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Rob W

    Auckland

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Yes recieved the correct car i requested
    Read More >
  • E.Kikuchi

    Auckland

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    特にAutounion 自体に問題はありませんでした。問題はQEEQの資料に書いてあったAutounionの住所が間違っていたことです。車返却の為に早朝ナビの案内に従って行ったら、全く違う所に到着しました。そこにいたトラックの運転手に住所を見せたらここに間違いないという。QEEQに記載の住所が間違っていることが明確になり、私達は大変焦りました。帰国フライトは10:05で余裕なし。やむを得ず近くを走り回って偶然Autounionを見つけて事なきを得ました。但しこれはQEEQの問題でAutounionの問題ではないと思います。
    Read More >
  • Dawn Meredith

    Auckland

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The service was average. They were closing in ten minutes and didn't send a car to pick me up from the airport. I had to wait until the next morning to get the car, causing me to spend the night at the airport.
    Read More >
  • Dorothy Hansom

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great experience, very honest. I didn't inspect the car at pickup, and at return they found a crack in the glass. I was a bit nervous since I didn't buy extra insurance, but the staff who handled my rental quickly clarified that it was caused by the previous renter and assured me it wasn't my fault. This shows the company is very trustworthy. Kudos!
    Read More >
  • Cleveland Daisy

    Auckland

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The service attitude was mediocre. There was only one person handling procedures, and another person said he wasn't on duty. He saw me waiting and offered to assist. However, when he saw that I arrived an hour earlier than scheduled and refused to pay an additional 25 SGD, he told me to wait for his colleague to complete the paperwork. Later, the colleague also asked for the extra fee but gave me the car without charging after I insisted on waiting. Nonetheless, he just handed me the keys and I had to find and inspect the car myself. The car condition was poor, so I returned to the office and got a better one. The return process was smooth, and I returned the car an hour early, so it evened out. Haha.
    Read More >
  • Candice Newman

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Extremely satisfied
    Read More >
  • Jesse Lamb

    Auckland

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The service was relatively slow.
    Read More >
  • Kama Boswell

    Auckland

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    When we got there, we were persuaded to buy insurance, promising it could be refunded when returning the car. In the end, no refund was given. It's purely deceptive. Absolutely terrible.
    Read More >
  • Belle Lynch

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good service.
    Read More >
  • Valerie Stilwell

    Auckland

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    The waiting time was too long
    Read More >
  • G.Halliday

    Auckland

    7 /10 Good

    Reviewed: Sunday, December 22, 2024

    Great little economic car
    Read More >
  • L.ZHANG

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I am happy for your service
    Read More >
  • Nathan

    Auckland

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Awesome staff and procedures. Just the car performance wasn't great
    Read More >
  • Hale Benson

    Auckland

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Overall satisfied, but some staff members need to improve their service quality.
    Read More >
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