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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4860599356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4860599356
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Yes Rentals, Auckland Airport Car Rental

Yes Rentals 3000+ ratings, 27 reviews

Auckland, Auckland Region, New Zealand

8.8 / 10 Very good

Yes Rentals - Auckland Airport Information, Car Rental Instructions & Policies

Address

120 Greenwood Road, Māngere, Auckland 2022, New Zealand

Telephone

+6434202878 / +6434202878

Pick-up Instructions

The Yes Rentals - Auckland Airport car rental location is located out of the airport

Please contact the staff to pick you up to Yes Rentals - Auckland Airport car rental when you arrived.

*Auckland International Airport:(Fly from Oversea City of New Zealand) 1. Once you have collected your luggage, please call for collection by our courtesy shuttle. contact number: 0064 9217 1001 2. Please exit through door 8, walk across the pedestrian crossing, and follow the sign of "Car Rentals" and “Off-site Shuttle Transfers” to all shuttle waiting zone (The walk takes approximately 5-7 minutes). Our white shuttle van will arrive around 10-15 mins. Remember to signal the driver. You will be transferred to our office for vehicle collection. *Auckland Domestic Airport: (Fly from local City of New Zealand) 1. Once you have collected your luggage, please call for collection by our courtesy shuttle. contact number: 0064 9217 1001 2. Please make your way to Door 8 of the Domestic terminal, near Jetstar. Please wait out of the door, stay at terminal side, don’t need to across the road. Our white shuttle vans will arrive around 10-15 mins. Remember to signal the driver. You will be transferred to our office for vehicle collection. Note: The reception working hour is 08:00 to 18:00. The last free shuttle pick up(from the airport to the branch) or drop off(from the branch to the airport) is 17:45. If you call us to request for shuttle pick up or drop off between 17:45 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable.

Drop-off Instructions

Please return the vehicle to 120 Greenwood Road, Mangere, Auckland. Make sure you have fueled up your vehicle to the same level as when you picked it up to avoid a refueling service charge (NZD$25). Make sure the vehicle is left in a clean & tidy state - we don't expect it to be fully groomed, but a general clean and tidy will help to avoid an additional charge. After checking the above, simply drop the keys off to the branch staff who will do a 2-minute final handover process and your away! Our Airport Shuttle service does work both ways - simply ask for a lift back to the airport when dropping off your vehicle. *Note: The last free shuttle is leaving at 17:30. If you request for shuttle drop off between 17:30 to 07:59, the 45NZD off-hour services fees per time will be applied. And off-hour service fees are not refundable.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of NZD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
To be confirmed
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
To be confirmed

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.
Please notice that a one-way fee will applies if you return the car to other branches in other islands.

Ferry Transportation: Allowed

Yes Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 4900

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.3 mi from Auckland Airport

Railway Stations

8.8 mi from Britomart Train Station

Hotels

0.2 mi from Naumi Auckland Airport

5 mi from Allenby Park Hotel

7.9 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

6.6 mi from Mount Eden Domain

8.7 mi from Sky Tower

8.9 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Yes Rentals Store Location
coordinates: -36.97085651973 174.78227050505

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.8 / 10 Very good

  • Vehicle condition: 3.1
  • Vehicle cleanliness: 2.6
  • Spaciousness: 2.6
  • Counter staff: 3.4
  • Pick-up location: 2.7
  • Drop-off location: 2.7
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • C.Franklin

    Auckland

    7.7 /10 Good

    Reviewed: Sunday, December 22, 2024

    I was picking the car up after hours, and the instructions given with the booking listed the wrong shuttle company to contact. The one listed had lost the contract quite a few months previously. YOU NEED TO UPDATE YOUR INSTRUCTIONS. The shuttle company listed was kind enough to drop me at the correct place, but it did take a while to get to the car.
    Read More >
  • S.Vibe-Petersen

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Venligt personale, dejlig bil og god service hele vejen igennem.
    Read More >
  • M.Twanju

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staffs in Yes Rental were very friendly, helpful and very professional. Absolutely, appreciated the courtesy pick-up and drop-off to the airport.
    Read More >
  • R.Binz

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very good
    Read More >
  • Paul

    Auckland

    8.3 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Yes Rentals provided an excellent service. I supplied all information needed prior to arriving, so my pickup and drop off was seamless and very efficient. I will definitely use them again next time.
    Read More >
  • R.Watts

    Auckland

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Yes
    Read More >
  • Anonymous

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    低価格ですが、十分しっかりした車でした。 パックモニターの明るさが低めでしたが、車の年数から仕方ないでしょう。 ハイブリッドなので、ガソリン節約できました。
    Read More >
  • Marsh Carey

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent! The in-store service was great. The staff were very friendly, helpful, and polite. They even provided a free driving guide and a booklet on New Zealand's traffic regulations. Very considerate.
    Read More >
  • Wendy Wordsworth

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staff was really friendly, and the check-in and car pick-up took only about 10 minutes.
    Read More >
  • Natividad Harrison

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was very enthusiastic!
    Read More >
  • Rod Black

    Auckland

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The store provided us with a car whose right front tire's safety line was completely worn out. Such tire conditions would lead to a blowout within two or three days. The next day, the tire did blow out, and luckily it happened when we were starting from a stationary position! If it had blown out while driving at 100 km/h, the consequences would have been unimaginable. This rental company is truly irresponsible. Is it safe to assume they only replace tires when they blow out?
    Read More >
  • Michelle

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The front desk staff was very enthusiastic.
    Read More >
  • Winfred Bill

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Highly satisfied
    Read More >
  • Sid Lindsay

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The staff at the rental company were very friendly. Despite the long wait, they were very patient! Highly commendable, and the car was in good condition.
    Read More >
  • Zero Bulwer

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Extremely satisfied! The pickup and drop-off process was very smooth, and the service was excellent.
    Read More >
  • Gustave Hughes

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car was a bit old, but everything else was satisfactory.
    Read More >
  • Paula Winifred

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    My first time renting a car abroad was an extremely satisfying experience. The most crucial part of a good car rental is the smoothness of the return process. When I returned the car, they just gave it a quick check and refunded my deposit. A good and reliable rental company meets this criteria. Plus, there were small gifts!
    Read More >
  • Ivan Kent

    Auckland

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Overall, it was just average, nothing special.
    Read More >
  • Candice Newman

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Overall quite satisfied. The car was a bit old, but in decent condition.
    Read More >
  • Bishop Franklin

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Good
    Read More >
  • Doris Harvey

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied, will book again next time
    Read More >
  • Xanthe Service

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Not bad
    Read More >
  • Stanley Dillon

    Auckland

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    I missed the confirmation reply due to lack of signal, and when the flight was delayed, I couldn't reach the store. Even their internal system personnel couldn't contact them. Later, the staff at the store told me they were off duty and wouldn't answer calls. It was very frustrating. The car was an older model SUV with numerous scratches, which their staff photographed extensively. I feel that international car rental companies with airport locations are more reliable.
    Read More >
  • K.Broughton

    Auckland

    9.3 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Totally excellent
    Read More >
  • Adam Bloomfield

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Thank you very much for your cooperation.
    Read More >
  • A.ould

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Fantastic hire company have hired many but this is the best for value and choice of vehicles too very happy
    Read More >
  • DH

    Auckland

    7 /10 Good

    Reviewed: Sunday, December 22, 2024

    Good customer service.
    Read More >
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