National, Auckland International Airport Car Rental

National - Auckland International Airport Information, Car Rental Instructions & Policies

Address

FRED LADD WAY, RAY EMERY DRIVE, AUCKLAND AIRPORT, AUCKLAND, 2022, NZ

Telephone

+6498703330

Pick-up Instructions

The National - Auckland International Airport car rental location is in terminal

You can walk to the counter of National - Auckland International Airport car rental.

Auckland Airport International Terminal Arrivals: 1. Once you clear customs and exit into the arrivals area. 2. Make your way-out to Door 8, cross the pedestrian crossing and follow the ‘Car Rentals’ sign to the Enterprise Rent-a-Car, Alamo, and National Car rental office in the AKL Airport Transport Hub. Domestic Terminal Arrivals: 1. After retrieving your luggage, exit through Door Number 4, located adjacent to the food court. 2. Cross the domestic terminal forecourt to reach the multi-level carpark building directly opposite. 3. Once inside the carpark, descend to the ground floor. 4. Look for Enterprise, Alamo, and National Car Rental office, which you'll find situated on the far left side of the building. If at any point you have trouble locating us, please don't hesitate to call +64 9 870 3330 for assistance.

Drop-off Instructions

Domestic Airport: Return car park locaeted opposite to the terminal, entran at Fred Ladd Way. Google map link:https://maps.app.goo.gl/B4YPktsnUbcDCHB69 International Airport: Return car park at Tom Pearce Dr, near Pullman Hotel. Google map link: https://maps.app.goo.gl/qaK6G4gJBA8AQ85x5

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59	00:00 -01:30 05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 13 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

Ferry crossings with the vehicle are permitted. Customers are required to inform the rental branch about any cross-border travel at least 3 days in advance. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge. Parts of New Zealand are not suitable for access by rental vehicles. If the renter takes the Vehicle to any of the following areas, their Liability for any loss or damage may increase and any optional protection product se1ected such as Loss or Collision Damage Waiver will be voided: Ball Hutt Road (Mt Cook), Skippers Road (Queenstown), Ninety Mile Beach (Northland), Te Paki Stream Bed, the road to Macetown in the Queenstown Area, the coast road to Russell (Northland), or any unformed road, track, or thoroughfare, including beaches and gravel roads that are not officially designated a road.

Ferry Transportation: Allowed

National allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4600-5750 for other car models.

NZD 4500 for Opel Astra,Suzuki Vitara,Volkswagen T Roc,Toyota Yaris Hybrid O Similar,B3 Toyota Yaris Aut.,Toyota Yaris Cross,Bmw 3 Series,Skoda Octavia,Toyota Rav4,Dodge Journey 5pax,Toyota Rav4,Kia Sportage,Ford Kuga,Special,

NZD 4130 for Peugeot 3008 Or Similar,

NZD 5500 for Ds Ds7,Mitsubishi Pajero Sport,Ford Ranger,Volvo C40,Bmw X1,Bmw X3 4x4--4wd,Ford Ranger-4wd,

NZD 6500 for Volvo Ex30,Mercedes-benz Eqa,Mercedes Classe V,

NZD 5500 for Toyota Rav4,

Third Party Liability Insurance Excess differs by car model:

NZD 0 for other car models.

NZD 0 for Opel Astra,Suzuki Vitara,Volkswagen T Roc,Toyota Yaris Hybrid O Similar,B3 Toyota Yaris Aut.,Toyota Yaris Cross,Bmw 3 Series,Skoda Octavia,Dodge Journey 5pax,Toyota Rav4,Kia Sportage,Ford Kuga,Special,

NZD 0 for Peugeot 3008 Or Similar,

NZD 0 for Ds Ds7,Mitsubishi Pajero Sport,Ford Ranger,Volvo C40,Bmw X1,Bmw X3 4x4--4wd,Ford Ranger-4wd,

NZD 0 for Volvo Ex30,Mercedes-benz Eqa,Mercedes Classe V,

NZD 0 for Toyota Rav4,

Theft Insurance Excess differs by car model:

NZD 4130 for Peugeot 3008 Or Similar,

NZD 5500 for Ds Ds7,Mitsubishi Pajero Sport,Ford Ranger,Volvo C40,Bmw X1,Bmw X3 4x4--4wd,Ford Ranger-4wd,

NZD 6500 for Volvo Ex30,Mercedes-benz Eqa,Mercedes Classe V,

NZD 5500 for Toyota Rav4,