From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4676142356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4676142356
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Alamo, Auckland International Airport Car Rental

Alamo 800+ ratings, 7 reviews

Auckland, Auckland Region, New Zealand

8.5 / 10 Very good

Alamo - Auckland International Airport Information, Car Rental Instructions & Policies

Address

FRED LADD WAY, RAY EMERY DRIVE, AUCKLAND AIRPORT, AUCKLAND, 2022

Telephone

+6498703330

Pick-up Instructions

The Alamo - Auckland International Airport car rental location is in terminal

You can walk to the counter of Alamo - Auckland International Airport car rental.

Auckland Airport International Terminal Arrivals: 1. Once you clear customs and exit into the arrivals area. 2. Make your way-out to Door 8, cross the pedestrian crossing and follow the ‘Car Rentals’ sign to the Enterprise Rent-a-Car, Alamo, and National Car rental office in the AKL Airport Transport Hub. Domestic Terminal Arrivals: 1. After retrieving your luggage, exit through Door Number 4, located adjacent to the food court. 2. Cross the domestic terminal forecourt to reach the multi-level carpark building directly opposite. 3. Once inside the carpark, descend to the ground floor. 4. Look for Enterprise, Alamo, and National Car Rental office, which you'll find situated on the far left side of the building. If at any point you have trouble locating us, please don't hesitate to call +64 9 870 3330 for assistance.

Drop-off Instructions

Domestic return: Follow fred ladd way to the Car Rental Return car park, look for Enterprise/Alamo/National signs. International return: Follow Tom pearce dr, follow Car Rental Return to the car park, look for Enterprise/Alamo/National signs.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 13 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

Alamo does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4600 for Fiat Tipo Hb,Renault Clio,Vw Virtus,Toyota Corolla,Toyota Aygo,

NZD 5750 for Ford Fiesta,Bmw 5 Series,Volvo Xc60,Passat,Peugeot 3008 Aut.,Audi A3 Sportback,Benz Vito,

NZD 4600-5750 for other car models.

Theft Insurance Excess differs by car model:

NZD 4600 for Fiat Tipo Hb,Renault Clio,Vw Virtus,Toyota Corolla,Toyota Aygo,

NZD 5750 for Ford Fiesta,Bmw 5 Series,Volvo Xc60,Passat,Peugeot 3008 Aut.,Audi A3 Sportback,Benz Vito,

NZD 4600-5750 for other car models.

Third Party Liability Insurance Excess differs by car model:

NZD 4600 for Fiat Tipo Hb,Renault Clio,Vw Virtus,Toyota Corolla,Toyota Aygo,

NZD 5750 for Ford Fiesta,Bmw 5 Series,Volvo Xc60,Passat,Peugeot 3008 Aut.,Audi A3 Sportback,Benz Vito,

NZD 4600-5750 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Auckland Airport

Railway Stations

11.2 mi from Britomart Train Station

Hotels

2.4 mi from Naumi Auckland Airport

4.9 mi from Allenby Park Hotel

10.3 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

9.1 mi from Mount Eden Domain

11.2 mi from Sky Tower

11.4 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: -37.00568 174.79029

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.5 / 10 Very good

  • Vehicle condition: 5.7
  • Vehicle cleanliness: 5.7
  • Spaciousness: 5.7
  • Counter staff: 5.4
  • Pick-up location: 3.7
  • Drop-off location: 4.2
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins
  • B.McFaul

    Auckland

    8.7 /10 Very good

    Reviewed: Sunday, December 22, 2024

    The car was brilliant and close to brand new.
    Read More >
  • L.BROWN

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    All was reallygood!
    Read More >
  • Adarsh Mehta

    Auckland

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car exceeded my expectations. Very very good. The Alamo pickup counter guy was also pretty damn helpful. The only Major Issue I had was a lack of proper Exact directions on WhatsApp or Google Maps for the Pickup and Drop off location of the car parking spot (exact), as it was very difficult to carry our luggage here and there whilst picking up because we could not easily find the car due to some confusion. But great service in every other aspect. Wonderful. Keep it up! :-)
    Read More >
  • A.Jackson

    Auckland

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Had to wait over an hour before a vehicle was available, but when one was Available, it was a nice upgrade. The return was a nightmare, with no place to refuel nearby, and access at the Auckland International terminal very digfficult to find and very poorly signposted.
    Read More >
  • Dorothy Hansom

    Auckland

    4 /10 Average

    Reviewed: Sunday, December 22, 2024

    It's just average.
    Read More >
  • Pandora Harte

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great service without any additional sales pitches. The car was in very good condition with over 10,000 kilometers on it.
    Read More >
  • Arlen Tracy

    Auckland

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent! They upgraded the vehicle for free, and the car was very new with just over ten thousand kilometers.
    Read More >
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