The pickup and return procedures at the store were very formal, there were no hidden charges, the staff were very friendly, and they even upgraded the vehicle to a Fiat 500 small SUV.
“Smooth Renting with Qeeq.com's Superior Customer Service”
About Felirent:8.0/10
The pick up process took a long time because there was only one person on staff and the customer before be had all sorts of questions and odd requests. The Felirent rep was very helpful and professional. The car they gave me was a newer vehicle and rode really well. It had all of the newest technology. I was extremely pleased. Upon return they inspect the car with you VERY thoroughly. Make sure you take many time stamped pictures and video of the car's condition before you pull out of the lot when you pick it up. Thankfully, I did just that and I received my full deposit back. I had a very good experience with this company.
About QEEQ:10.0/10
I can't say enough about QEEQ.COM. My flight had major delays and I was going to be very late to pick up my rental car in Ireland. I called QEEQ.COM and they handled it all for me with the car rental company with no price increase. Price drop protector was awesome and saved me $30. Kudos!!!
Outstanding customer service at the Felirent counter near Malpensa's (MXP) Terminal 1. No hassle pick-up and drop-off from the airport. Very helpful, cheerful and competent staff.
About QEEQ:8.0/10
Very good way to find remarkably low prices using the user-friendly Web site. The price-drop watcher after making the reservation is terific!
The location at Milan Central Station is convenient. The store provided a new hybrid car with 5000 kilometers on it, which probably saved a lot on fuel.
Overall service was okay. The only bad thing was that we were given a new car (0 kilometers driven), but it came with an empty tank (virtually no fuel). We had to fill it up right after picking it up and then again before returning it. QEEQ is currently negotiating with the rental company about this issue and we are still awaiting the outcome. Returning the car with the same fuel level is nearly impossible (who can drive until the tank is completely empty?).
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Sylvia Kelvin
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View more >Everything was fine, but a bit slow. It took quite a while to inspect the car during drop-off.
The process was slightly lengthy, but considering it's a local company, it's understandable. The countryside in Italy is still very beautiful.
Hardy Malachi
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View more >Leonard Christy
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View more >Car Rental Brands Ranked In Milan
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