CAR RENTAL REVIEWS ON CENTAURO IN MILAN

Best car hire service I have ever used. Very fast check in, great shuttle back and forth from airport, excellent vehicle. Do not be put off by the fact it is not in the airport!!

Overall okay, but the cross-border fee was very expensive.

We waited at the airport for nearly 2 hours for a shuttle van. Unacceptable!

Good

Had to call after 20 mins to get shuttle, still had to wait 50 mins. Arrived at office and did not have correct car so had to take another and still had to wait. Car was dirty and not full of gas. Also radio cut out regularly. Rang company to extend rental and was told I was not able to over the phone, only in Office in Milano. I was in Genova. Returned just over an hour late with a full car And was charged €50 late fee. Basically 3 days rental. It’s fine for them to keep me waiting over an hour and provide poor service but not the other way round. Will not use Centurio again. Rubbish company.

It took 40 minutes to rent the car.

Very good

good

not so sure- payment questionable

The service attitude is excellent.

The people who work in centauro are so bad and rude . Only only respect lady I think she’s form Venezuela I don’t know what’s her name .

Amazing site with good price

During my rental period, Italy experienced an outbreak, but despite this, the staff was still available when I returned the car. Although there was only one person in the store, they still offered me a shuttle back to the airport. I hope the pandemic ends soon, and Italy can regain its former vitality.

The service was very patient.

This is by far the worst car rental experience I have ever had. The counter staff fraudulently upgraded my vehicle without my consent and overcharged me 90 euros. This fee is almost double the original rental cost. I did not receive any receipts or notifications about the upgrade during the entire rental process, which is clearly fraudulent. I will definitely never rent from this car rental company again.

Thanks to the helpful assistance of QEEQ customer service, my issue has been resolved satisfactorily. The compensation for my loss is a testament to their commitment to customer service.

had to wait for the pick-up shuttle to go and drop one pack of customers as they only had one van for transfer; at the counter we were assisted based on who was supposed to get the car next (rental hour) and not based on who got there first, there were people who got there on time (like us) and had to wait in line for people who came after their pick-up time and after them.. amazing! when returning the car, I had a small wheel scratch and that was OK, no comment, told him to give me the documents and invoice so I can talk to my insurance but there wasn't much professionalism and the guy was behaving as if I broke his car (it had a big dent on one side, scratched from poor parking and not the cleanest either - when picked up)

Overall service was pretty good. They tried to sell me insurance, but after I said I already booked extra, they didn't insist further. At Malpensa, there is a free shuttle bus at gate 16 on the departure level, very convenient.

Acho que devia estar claro que no aeroporto de Milão se tem de ligar para a Centauro para pedir o transfer para o local de recolha do carro

Outstanding!

Satisfied, would rent again

Excellent, the car was very new, and the service was also very good.

Terrible check in process in a very hot warehouse a few km outside the airport. Car was in good condition and very clean, no issues. Difficult to find the shuttle bus pick up location

Great service