Melbourne - Great Ocean Road - Twelve Apostles

Overall, it's alright. However, the website indicated that GPS was free with a deposit, but at the counter, it was $25 per day. Eventually, we upgraded to an Audi Q5 with built-in navigation for $36 per day. Other than that, everything was fine as it's a big rental company. The rental and return process was smooth.

Very friendly attitude

When picking up the car, I was told that there were no Corolla hatchbacks available, and I was given a Kia Cerato instead. However, when I went to the parking lot with the key, I saw several Corolla hatchbacks that I had booked on the ZUZUCHE website. When I asked the Hertz staff to switch, I was told those Corollas were all reserved. Are customers booking through the ZUZUCHE website treated differently than those booking directly with Hertz? I don't want to rent a car this way again!

The rental location is convenient and easy to find, the service attitude is very good, and the staff are very attentive. Picking up the car is very easy, and the car is in excellent condition. I rented a car that was less than a month old and had only driven 1,700 kilometers. The car was very clean inside and out when I picked it up. Returning the car took less than a minute. I'll choose Hertz for my next trip and hope their service is as good in other countries.

we have upgrade to Passat wagon, nice and comfortable drive experience

easy booking