BUDGET CAR RENTAL REVIEWS IN SPAIN

Pretty good

Todo perfecto

Todo fácil y bien

A great smooth pick up process. The staff were really helpful and friendly. Car was very clean inside and out. Staff at drop off point again, really helpful and very friendly indeed.

I really like using QEEQ. Its very straight forward booking proces. What I REALLY like though is that fact that you know exactly waht you are paying for up front. No hidden costa at all. So you have peace of mind at the car hire counter knowing that you can refuse all the sales patter if you want to. This goes a long way with me.

Wait for pick up excessive. Car almost new / good. Collected a Citroen c3 - dog of a car. Return smooth.

Satisfactory.

Excellent Car.

Easy way to book a hire car

Big companies are more reliable. The staff speaks good English and provides warm service. They offer insurance but don't force it on you. Explanations are clear, and the deposit is refunded very quickly after returning the car.

The car was in good condition

Coche en muy buen estado

Me encanta el servicio de QEEQ. Muy buenas opciones de renta de coches

There weren't many people renting cars, so I got my car quickly. However, the rental company tried to sell me insurance even though I had already bought full coverage online. They wouldn't stop talking until I called the QEEQ platform, where the customer service handled it for me before I could sign the rental contract and receive the car.

I chose to pick up the car at the airport, the store is right at the arrival hall.

The car we got in Budget was very good. However, service at pick up was poor. We had to wait a long time to get the car as it was not available.

I used Qeeq for the first time. It has been a very good experience so far. Would recommend it!

El coche estaba bien ,

Facil la reserva .

Staff were helpful. It was not clear that car hire was not based at the airport and the directions for the bus were not accurate so we wandered around the airport searching for a while and then had a 20 min wait for a bus. Unsure if this is a QEEQ or Budget issue.

Satisfied

We rented a car for three days, but after driving it for just one day, the car broke down on the highway due to a malfunctioning cylinder. We had to wait by the roadside for almost an hour before the rental company arranged a taxi to take us back to the hotel. On the third day, we were told to go to the nearest location that had the necessary replacement vehicle, which was a 50-minute drive away. The rental company arranged a taxi to take us to the Avis branch. After waiting for half an hour, the staff at the branch informed us that our reservation had been canceled the previous day. There was no car available for replacement and we would have to place a new order if we needed a vehicle. They claimed they had no idea why we were sent there and didn’t know who arranged the taxi for us. Essentially, nobody knew anything and nothing could be verified. The service attitude from the rental company depended on the representative; initially, one staff member told me that since our contract was with the branch, we needed to resolve any issues directly with them. But I had paid all the rental fees to the 'rent a car' app! Later, another representative called, claiming to be a customer service specialist, and said they would help coordinate a solution. As of now, aside from the full payment already made for the first car, we also paid entirely out-of-pocket for the second car. The rental period was from July 14th to 17th. To this day, I haven't received any response regarding the issue. Staff at car rental companies in Spain generally don’t speak English, and the 'rent a car' customer service doesn't speak Spanish. If I ever rent a car in Spain again, I would directly book with a major rental company to avoid unnecessary complications and to ensure faster resolution of any issues (since third-party services seem to be of no help).

No upselling, but the car given was too small. I booked a Renault but got a Kia hybrid, not sure what model. With 5 people and 5 suitcases, it couldn't fit anything else. Considered getting a bigger car, but the price doubled, so I decided against it. Spain really requires small cars; navigating old town streets and even regular parking lots is a test of driving skills and judgment. Another issue was that the trunk couldn't lock, not sure why. Remember to send the address when picking up the car; just head to the car rental parking lot. There was a traffic ticket and toll fee from Portugal; not sure how much of the deposit will be refunded.

Very good

Very satisfied

Quite satisfied; no upselling of insurance.

I repeatedly emphasized needing an automatic transmission, but they still gave me a manual.