I was initially worried because of Dollar's low ratings, but the service on site was excellent. They were very enthusiastic and there was no upselling.

They suggested we buy a one-day highway toll pass, which saved us time and money driving from Washington to New York. However, when they upgraded our car, they didn't emphasize the additional $100 charge, even though our rental and insurance together only cost $66. The extra fee was too much and unfair.

Line was long for pickup, but well worth the wait

Always works great, and the price was fantastic

Waited for a long time to pick up car; otherwise good.

Like: Very efficient service and the price was much more affordable than all other car rentals and the car was great! Lived the ride back to the airport in the car I had rented. This saved me a long walk with a heavy suitcase!!