The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.
The pick-up process didn't involve much service. They handed over the key without much explanation, so I had to figure out the car's features myself. The car's condition was average. When returning the car, there was a delay due to an accident, but they didn't make it difficult and even joked around a bit.
Nice car overall good experience.
Advice to improve.
Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection.
Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.
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