National, Phuket International Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

National - Phuket International Airport Information, Car Rental Instructions & Policies

Address

22/1 Moo 6, Maikhaw,Talang, Phuket 83110

Telephone

+66 (0) 8 4700 4389 / 66 (0) 7 632 8388

Pick-up Instructions

The National - Phuket International Airport car rental location is in terminal

You can walk to the counter of National - Phuket International Airport car rental.

International Terminal: If you arrive at the international hall, please proceed to the National counter located on the ground floor inside the international arrival hall. If you arrive at the domestic hall, please proceed to th National counter located on the ground floor inside the domestic arrival hall.

Drop-off Instructions

To return your vehicle, please contact our counter before arriving and drop of the vehicle at the pick up/drop off outside domestic/international terminal. Our friendly staff will be waiting to complete the check in process.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -24:00	00:00 -24:00	00:00 -24:00	00:00 -24:00	00:00 -24:00	00:00 -24:00	00:00 -24:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Thailand

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

THB 8560-12840 for other car models.

THB 8000 for Peugeot 208,

THB 8000 for Volkswagen T-cross,

THB 8000 for Nissan Versa,

THB 10000 for Volkswagen T6 Kombi,

THB 10000 for Honda Stepwagon,

THB 10000 for Nissan Juke,

THB 15000 for Toyota Kluger,

THB 15000 for Ford Tourneo,

THB 15000 for Renault Trafic Passenger,

THB 15000 for Audi A3,

THB 15000 for Toyota C-hr,

THB 30000 for Mercedes E Class,

THB 8000 for Mystery Car,

THB 15000 for Toyota Proace,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Maserati Grecale Gt 2.0 V Hybrid,

THB 30000 for Bmw 4 Series Gran Coupe,

THB 30000 for Audi A5,

THB 15000 for Toyota Hilux,

THB 15000 for Toyota Hilux Dc,

THB 15000 for Ford Kuga,

THB 10000 for Ford Kuga,

Theft Insurance Excess differs by car model:

THB 8000 for Peugeot 208,

THB 8000 for Volkswagen T-cross,

THB 8000 for Nissan Versa,

THB 10000 for Volkswagen T6 Kombi,

THB 10000 for Honda Stepwagon,

THB 10000 for Nissan Juke,

THB 15000 for Toyota Kluger,

THB 15000 for Ford Tourneo,

THB 15000 for Renault Trafic Passenger,

THB 15000 for Audi A3,

THB 15000 for Toyota C-hr,

THB 30000 for Mercedes E Class,

THB 8000 for Mystery Car,

THB 15000 for Toyota Proace,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Maserati Grecale Gt 2.0 V Hybrid,

THB 30000 for Bmw 4 Series Gran Coupe,

THB 30000 for Audi A5,

THB 15000 for Toyota Hilux,

THB 15000 for Toyota Hilux Dc,

THB 15000 for Ford Kuga,

THB 10000 for Ford Kuga,

Third Party Liability Insurance Excess differs by car model:

THB 8000 for Peugeot 208,

THB 8000 for Volkswagen T-cross,

THB 8000 for Nissan Versa,

THB 10000 for Volkswagen T6 Kombi,

THB 10000 for Honda Stepwagon,

THB 10000 for Nissan Juke,

THB 15000 for Toyota Kluger,

THB 15000 for Ford Tourneo,

THB 15000 for Renault Trafic Passenger,

THB 15000 for Audi A3,

THB 15000 for Toyota C-hr,

THB 30000 for Mercedes E Class,

THB 8000 for Mystery Car,

THB 15000 for Toyota Proace,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Maserati Grecale Gt 2.0 V Hybrid,

THB 30000 for Bmw 4 Series Gran Coupe,

THB 30000 for Audi A5,

THB 15000 for Toyota Hilux,

THB 15000 for Toyota Hilux Dc,

THB 15000 for Ford Kuga,

THB 10000 for Ford Kuga,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Phuket Airport

Hotels

2.1 mi from Phuket Marriott Resort and Spa, Nai Yang Beach

13.7 mi from Hyatt Place Phuket Patong

13.9 mi from The Charm Resort Phuket

Other Landmarks

16.1 mi from Chinpracha House

16.6 mi from Clock Tower

FIND ME A CHEAP RENTAL

Leaflet

Map view of National Store Location

coordinates: 8.1054444 98.30625

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 6.3
Vehicle cleanliness: 7.1
Spaciousness: 7.3
Counter staff: 6.8
Pick-up location: 6.6
Drop-off location: 6.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

N.Komonwat
Phuket
8.7 /10 Very good
Reviewed: Saturday, May 24, 2025
Everything was great alsrt from the picking uo spot as it was actaully a confusing walk from domestic hall.
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B.Polluk
Phuket
9.3 /10 Excellent
Reviewed: Saturday, May 24, 2025
The car was dreadfully underpowered. Automatic that could barely manage some of the hills in Phuket. This is the second time I`ve had this experience and it makes me wonder if it is intentional! There were only two of us but had we had a car full we would have been pushing it up some hills! It was a new car too!
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Anonymous
Phuket
9.3 /10 Excellent
Reviewed: Saturday, May 24, 2025
Could return at counter instead of departure level
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S.Mitra
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
I have used National earlier too and the cars given are usually new and are in great condition. The Phuket counter is very helpful. They replaced the car immediately on being notified of a weak battery.
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R.Malhotra
Phuket
9.7 /10 Excellent
Reviewed: Saturday, May 24, 2025
National always has lived up to their name.. very happy with my rentals
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C.Lee
Phuket
9.3 /10 Excellent
Reviewed: Saturday, May 24, 2025
Everything is smooth sailing.
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Y.Wong
Phuket
7.7 /10 Good
Reviewed: Saturday, May 24, 2025
The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car. The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.
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j.griffiths
Phuket
8.7 /10 Very good
Reviewed: Saturday, May 24, 2025
It's very difficult to find the drop off location. It's not marked at all - anywhere.
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Kevin
Phuket
7.7 /10 Good
Reviewed: Saturday, May 24, 2025
The staff at the desk in Phuket airport were efficient. The only problem I had was where in the car park Iwas supposed to meet their guy to hand the car over. A similar problem occurred when dropping the car off. The collection and return was the only problem that I had with National. The car was just what I expected.
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Kiran Oza
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Quick and Smooth pick up and Drop. Excellent car. Awesome service.
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D.Harris
Phuket
5.3 /10 Average
Reviewed: Saturday, May 24, 2025
Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first
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S.Romano
Phuket
6.3 /10 Average
Reviewed: Saturday, May 24, 2025
car very old and smelling a lot of damage in all the car. Very poor English Languages,
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Michael
Phuket
8.3 /10 Very good
Reviewed: Saturday, May 24, 2025
The car that I rented is good in the interior but the exterior is bad with scratches everywhere and the front bumper clip is broken which caused the bumper to slightly detached. Your staff told me that the bumper which is slightly detached is caused by me. Very unprofessional as he should check first on the pick up car acknowledgment before accusing me for causing it.
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L.Hwee
Phuket
8.7 /10 Very good
Reviewed: Saturday, May 24, 2025
The car exceed my expectation. However, the fuel was at 3/4 mark instead of Full.
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Dawei007
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Everything went very smoothly indeed. Counter staff super friendly and courteous.
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A.Madden
Phuket
9.3 /10 Excellent
Reviewed: Saturday, May 24, 2025
Counter staff were good, unfortunately had to wait 20 minutes outside terminal for staff member to take me to car. Drop off pick up guy was a little late because of language barrier they went to domestic terminal not international, wait 18 minutes. Still waiting for credit card holding to be returned?
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a.simalla
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Yes satisfied
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Anonymous
Phuket
8.7 /10 Very good
Reviewed: Saturday, May 24, 2025
I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car
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Abhinav
Phuket
8 /10 Very good
Reviewed: Saturday, May 24, 2025
Finding the drop off location was a bit of a hassle. Also even though there were three cars present for drop off the staff from National was absent
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H.ALHAJJI
Phuket
9.7 /10 Excellent
Reviewed: Saturday, May 24, 2025
Excellent car rent company with easy process and really good stafg
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Wei Yuan
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
The car was great! Staff was very friendly and patient too as I try to speak with her in English. Thanks for the hospitality and thanks for the car!
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P.PIYAKUNAKORN
Phuket
6.3 /10 Average
Reviewed: Saturday, May 24, 2025
Non prepairing the car To many steps for receiving the car Returning time is the worst thing. I waited for staff 30 mins!!! Almost miss my flight.
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Malaysia Guy
Phuket
8.7 /10 Very good
Reviewed: Saturday, May 24, 2025
Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.
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Yanick T.
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Excellent service!
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Anonymous
Phuket
8.7 /10 Very good
Reviewed: Saturday, May 24, 2025
The staff is kind and helpful with efficient pick-up and drop-off time.
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M.Mohamed Anvardeen
Phuket
8.7 /10 Very good
Reviewed: Saturday, May 24, 2025
impressive
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T.Soo Hock
Phuket
7.7 /10 Good
Reviewed: Saturday, May 24, 2025
N/A
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A.SIRAPANPAKDEE
Phuket
8 /10 Very good
Reviewed: Saturday, May 24, 2025
Easy to book, super easy to change details and insurance.
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Voravech Kumpoot
Phuket
9 /10 Excellent
Reviewed: Saturday, May 24, 2025
There are many wrinkles on the outside. But the inside of the car is clean Pick up and return the car, convenient, fast
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Anonymous
Phuket
9.3 /10 Excellent
Reviewed: Saturday, May 24, 2025
The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.
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P.NG
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
They like to sell their own insurance for car rental
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Anonymous
Phuket
9.7 /10 Excellent
Reviewed: Saturday, May 24, 2025
Fast & efficient
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A.Nikishov
Phuket
8.3 /10 Very good
Reviewed: Saturday, May 24, 2025
Car accumulator is very weak.
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O.Fungsung
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Good
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Anonymous
Phuket
8.3 /10 Very good
Reviewed: Saturday, May 24, 2025
It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.
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Anonymous
Phuket
7.7 /10 Good
Reviewed: Saturday, May 24, 2025
So fAr So GOOd,
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Webb Thackeray
Phuket
8 /10 Very good
Reviewed: Saturday, May 24, 2025
The service attitude is very good, quite friendly. However, we couldn't choose the car we had already ordered and had to reorder. It would be better to clarify this beforehand to avoid unnecessary issues.
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Joy Julian
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Upon exiting the airport, I saw a row of rental counters, just as QEEQ had informed us in advance, so it was easy to find National. The procedure was very quick.
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Montague Dorothea
Phuket
8 /10 Very good
Reviewed: Saturday, May 24, 2025
Great rental service, quick pick-up and use.
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Gustave Gold
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
Acceptable
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Stanford Garcia
Phuket
4 /10 Average
Reviewed: Saturday, May 24, 2025
Waited for fifteen minutes
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George Anthony
Phuket
8 /10 Very good
Reviewed: Saturday, May 24, 2025
It was my first time using National, so I was extra cautious. When the car arrived, I took many photos and videos to record everything. The staff at the counter were very polite. During the car inspection, as with other rental companies, there were minor scratches on the car and wheels. The staff was very helpful and quickly documented the noticeable scratches and reassured me not to worry since I had photo records. Returning the car was also quick. The staff mentioned that the 10,000 ฿ deposit would be returned within a week, but it took two weeks for the bank to process the refund. I will definitely use them again.
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Anna Zechariah
Phuket
2 /10 Poor
Reviewed: Saturday, May 24, 2025
Let's talk about picking up the car first: we arrived at Phuket Airport at 10:30 PM to pick up the car. It took us a long time to find the pickup point. Although my wife and I are not very good at English, we felt confident that we could manage basic communication. However, the Thai front desk clerk's English was very poor, and he seemed quite impatient with us. While we were talking, a Latin American couple came over to ask a question, and suddenly he became all smiles and very attentive—it made me feel sick. Initially, they charged us a 10,000 THB deposit but later informed us it needed to be 20,000 THB, so we had to pay another 10,000 THB without any apology from them. Thinking that the deposit would be refunded anyway and not wanting to keep our elderly family members waiting, we paid the 20,000 THB deposit. After 20 minutes of hassle, we were finally able to go to the smoking area and get the car. Now about returning the car: Our flight was at 8:55 AM, and we had arranged to return the car at 6:30 AM. Upon arrival at the airport, staff came to check the car. My husband and I split up; I went to the counter with the deposit slip. Here's the funny part: all the rental company counters had people except ours. I called the two phone numbers from our reservation, but both were disconnected. The number on the counter sign was the same and also disconnected!!! I had no choice but to ask the lady at a neighboring rental company to help contact their staff, who told us to wait. Thirty minutes later, no one came. I asked the lady again to call, and they said someone was coming. Another half hour passed, still no one. We had been waiting for an hour with our six family members. The guy who inspected the car came over, but his English was poor and he didn't speak Chinese. He probably sent a WeChat voice message to the counter staff, and then handed me the phone. I explained that I just needed a stamp or some proof that the car was returned in good condition so that they wouldn't deduct from the deposit later. The person on the other end kept repeating that the deposit would be refunded to my bank account in about two weeks. Frustrated, I raised my voice and reiterated my request, and the caller simply hung up. What kind of service is this?? What attitude?? I then told the inspector that we had been waiting for an hour and were very upset. He called the Chinese-speaking customer service, who informed me that there were no further procedures and no proof would be given—we just had to wait for the refund. Fine, since the higher-ups said so, we left. However, when we entered the departure hall, miraculously, the counter from where we picked up the car was staffed. My husband went over with the slip, and the clerk finally stamped it, confirming that the car was returned in good condition, and the deposit would be refunded. So, my question to the Chinese customer service is: if there's no further procedure, what was that stamp we got at the departure counter all about?
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Abigail Harrod
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.
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Marcia McCarthy
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
The car was new, the staff was friendly, and the process was fast. The Nissan Almera was the cheapest and performed well even on hills.
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Linda Nancy
Phuket
10 /10 Excellent
Reviewed: Saturday, May 24, 2025
I was very satisfied with this self-drive car rental experience. National Car Rental provided efficient and considerate service. When I returned the car, I mistakenly parked at the domestic departure terminal instead of the international terminal. Despite communication barriers and unfamiliarity with the roads, their staff patiently came to my location and reassured me with 'No problem'. This made the rental experience exceptionally good.
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