Upon exiting the airport, I saw a row of rental counters, just as QEEQ had informed us in advance, so it was easy to find National. The procedure was very quick.
The service attitude is very good, quite friendly. However, we couldn't choose the car we had already ordered and had to reorder. It would be better to clarify this beforehand to avoid unnecessary issues.
Nice car overall good experience.
Advice to improve.
Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection.
Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.
I have used National earlier too and the cars given are usually new and are in great condition. The Phuket counter is very helpful. They replaced the car immediately on being notified of a weak battery.
About QEEQ:10.0/10
I have used other platforms but find Easy Rentcars superior and more competitive. Also the customer care chat is prompt and solution worthy
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