ALAMO CAR RENTAL REVIEWS IN FRANCE

Initially, I received the reserved Peugeot 508, which was brand new with less than 1000 kilometers. Unfortunately, the air conditioning broke down after a day. Luckily, I was in Paris, so I went to the airport to exchange the car and was given a Ford KUGA hybrid with 8000 kilometers. It had more space and was fuel-efficient. When picking up the car, they only asked about insurance and explained how to claim it with the insurance I bought from QEEQ. There was no further upselling, and the service attitude was excellent.

Good

Very satisfied

No information about huge deposit requirement when booking was made, deposit should have been returned straight away, still not returned surely this is breach of contract, paperwork sent in france not english as staff said they would do

They did not have the car I had book which was a compact SUV, they only had one very large automatic car which was too big and I did not feel comfortable driving it. I had an small accident and the tyre burst. Now I have been charged almost £4000 on my credit card for the replacement of one tyre.

Requested a manual transmission. Were given an automatic. Pick up process took so long that we took what we were given. Very disorganised - staff had no idea which car our key belonged to. Actually walked round the car park till a car opened! Long queue of customers when we came to drop car back but they kindly let us walk through & just gave the key to lady behind the desk.

Very smooth booking process although it sadly doesn’t carry through to the actual collection of the vehicle.

Extremely satisfied. The staff were very nice during both pickup and drop-off, and the overall process was very efficient and quick!

Due to having multiple drivers, we were informed about the young driver fee and additional charges only when returning the car. This doubled the cost and exceeded our budget.

Standard service

Satisfied

Very fast

Simple and reliable procedures.

Promised automatic car was not available at 10am on pick up date. Had to come back at 3pm to pick up car.

A very good experience

Lack of cars, spent two hours in line

Great service.

Friendly attitude, very efficient

The service attitude is excellent!

Overall service is satisfactory

Very satisfied. We dealt with the same lady for both pickup and return. She was very efficient, especially when we couldn't find the parking lot for the return; she guided us directly to the return point. The service was excellent! We were particularly happy because the car was almost brand new, with just over 600 kilometers on it. We drove very carefully to avoid any scratches or dents and took great care of it, haha!