AVIGNON CAR RENTAL REVIEWS

Very satisfied

Very good

Requested a manual transmission. Were given an automatic. Pick up process took so long that we took what we were given. Very disorganised - staff had no idea which car our key belonged to. Actually walked round the car park till a car opened! Long queue of customers when we came to drop car back but they kindly let us walk through & just gave the key to lady behind the desk.

Very smooth booking process although it sadly doesn’t carry through to the actual collection of the vehicle.

Kept pushing for insurance

米国での過去の経験から信頼している会社だったが、フランスでも同様に信頼できるサービスだった。

非常に使いやすくかった。 昨年、イタリアでレンタカーを借りた際には、酷い目にあったが、今回は、快適だった。

Very satisfied with the overall service. The queue time was short, they gave us an almost brand new Citroën C4, and there was no pressure to buy insurance. Both the pickup and drop-off processes were very efficient.

Friendly service and thorough introduction

My reservation was forcibly canceled without my consent due to a train delay. They even required me to specify the car model to cancel the reservation.

Satisfied

Convenient and fast

Very satisfied

Satisfactory

The vehicle was actually provided by Rent a Car, Sicily by Car's partner in France. The car pickup was quick, and it was a new car.

Long story I won't bore you with but another rental agency reneged on a booking at 10am on a Saturday morning out in the sticks in Avignon leaving me with 2 hours max to arrange another booking and get to the new location. Enterprise not only took the booking instantly but even shuffled their existing bookings around to give me the smaller van I needed. Not super cheap but in the circumstances worth every penny. Thanks team, you saved the cycling holiday of 3 people.

It was quick in an emergency.

The process for picking up and returning the car was simple and fast.

Negative review. After picking up the car, I found that the fuel tank was only about 2/3 full. I called customer service, and they told me that as long as the gas level was around 2/3 when returning the car, it would be fine. When returning the car, I informed the staff about the situation, and they seemed to understand at the time. However, my credit card was still charged an additional few hundred HKD. Customer service did not follow up on my inquiries or complaints.

Very satisfied, both pick-up and drop-off were very convenient. They upgraded our car for free because we had a lot of luggage.

Very satisfied! The staff provided detailed instructions during pickup, clearly pointed out existing scratches on the car, and explained the liability waiver.

Very bad experience. I clearly told them I didn't need insurance. Initially, they said the amount charged was a deposit, but later the receipt showed it was an insurance fee. Now I'm dealing with the car rental company. This is terrible! Be careful, everyone!

Very courteous, friendly staff.