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+81 3-4578-4029
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+54-2657459025
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+51-17009061
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2045396356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2045396356
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Alamo, Paris Charles De Gaulle Airport Car Rental

Alamo 3000+ ratings, 40 reviews

Paris, Ile-de-France, France

8.0 / 10 Very good

Best Price Car Rentals at Paris Charles de Gaulle Airport Terminal 2(CDG)

Last updated on: December 19, 2024

Alamo - Paris Charles De Gaulle Airport Information, Car Rental Instructions & Policies

Address

PARIS CH DE GAULLE APT T1 T2, ROISSY APT BP 332 CEDEX CDG, ROISSY, J, 95716

Telephone

+33148626581

Pick-up Instructions

The Alamo - Paris Charles De Gaulle Airport car rental location is in terminal

You can walk to the counter of Alamo - Paris Charles De Gaulle Airport car rental.

Our counters are situated at Terminal 2E/F and Terminal 1. For Terminal 2E/F: When you arrive from Terminal 2E/F/G or by TGV, please follow the signs to find Terminal 2E/F until rental area "location de voitures". The counter is situated outside the terminal building. For Terminal 1, exit your flight via the baggage reclaim and you will find our counter to the right. Please note if your reservation is for a minibus (9 seater), you will need to collect this from Terminal 2E/F due to height restrictions.

Drop-off Instructions

Please return to the rental area "Cedex Cdg, Paris Ch De Gaulle Apt T1 T2 Roissy Apt, Bp 332, 95716 Roissy-en-France, France" at Terminal 2 C/D. Coordinate:49.0034746,2.5659985. Google map link: https://maps.app.goo.gl/FCSznpLagaperzde8

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59
07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 24 years old with charge of EUR 26.67 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Denmark

Liechtenstein

Luxembourg

Austria

Germany

Italy

Norway

Monaco

Belgium

Show More

Denmark

Liechtenstein

Luxembourg

Austria

Germany

Italy

Norway

Monaco

Belgium

Ireland

Sweden

Switzerland

Finland

United Kingdom

Netherlands

Portugal

Spain

Andorra

The Republic of San Marino

EUR 55 per rental

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1500-3500 for other car models.

EUR 1500 for Fiat Panda,Toyota Aygo,

EUR 3500 for Renault Grand Scenic,

EUR 1500 for Toyota Aygo,

EUR 1700 for Fiat Tipo Hb,Ford Focus,Jeep Avenger,Kia Niro,Kona,Nissan Juke,Opel Astra Kombi,Peugeot 308,Ford Focus,Fiat 500,Renault Zoe,Peugeot 208,Fiat Panda,Renault Clio,Toyota Corolla,Renault Captur,Opel Mokka,Volkswagen Touran,Toyota Aygo,Special,

EUR 2500 for Volkswagen Caddy Maxi,Citroen Space Tourer,Mg 4,Vauxhall Grandland X,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Citroen C4 Picasso,Renault Scenic,Peugeot 508,Opel Insignia,Volvo Xc40,Mitsubishi Outlander,Ford Kuga,Skoda Karoq,Toyota Avensis,Ford Mondeo Wagon,Citroen C4 Grand Picasso,

EUR 3500 for Audi A3 Sportsback,Mercedes A-class,Ds Ds3,Bmw 5 Series,Bmw 3 Series,Bmw Ix3,Bmw 5 Series,Audi A3 Sportback,Mercedes C-class,Mercedes Eqc,Porsche Macan,Bmw Z4 Roadster,Mercedes C-class,Discovery Sport,

EUR 1700 for Fiat Tipo Hb,Ford Focus,Nissan Juke,Opel Astra Kombi,Peugeot 308,Ford Focus,Fiat 500,Renault Zoe,Peugeot 208,Fiat Panda,Renault Clio,Toyota Aygo,

EUR 2500 for Volkswagen Caddy Maxi,Citroen Space Tourer,Mg 4,Vauxhall Grandland X,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Citroen C4 Picasso,Renault Scenic,Volkswagen Touran,Peugeot 508,Opel Insignia,Volvo Xc40,Mitsubishi Outlander,Ford Kuga,Skoda Karoq,Toyota Avensis,Ford Mondeo Wagon,Citroen C4 Grand Picasso,

EUR 2000 for Jeep Avenger,Kia Niro,Kona,Toyota Corolla,Renault Captur,Opel Mokka,

EUR 3500 for Audi A3 Sportsback,Mercedes A-class,Ds Ds3,Bmw Ix3,Volvo Xc60,Bmw 5 Series,Mercedes Vito Tourer Select 9 Seater Automatic - Make & Model Guaranteed,Opel Vivaro,Audi A3 Sportback,Mercedes C-class,Mercedes Eqc,Porsche Macan,Bmw Z4 Roadster,Mercedes C-class,Renault Grand Scenic,Discovery Sport,

EUR 1500 for Special,

Theft Insurance Excess differs by car model:

EUR 1500 for Fiat Panda,Toyota Aygo,

EUR 3500 for Renault Grand Scenic,

EUR 1500-3500 for other car models.

EUR 1700 for Fiat Tipo Hb,Ford Focus,Jeep Avenger,Kia Niro,Kona,Nissan Juke,Opel Astra Kombi,Peugeot 308,Ford Focus,Fiat 500,Renault Zoe,Peugeot 208,Fiat Panda,Renault Clio,Toyota Corolla,Renault Captur,Opel Mokka,Volkswagen Touran,Toyota Aygo,Special,

EUR 2500 for Volkswagen Caddy Maxi,Citroen Space Tourer,Mg 4,Vauxhall Grandland X,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Citroen C4 Picasso,Renault Scenic,Peugeot 508,Opel Insignia,Volvo Xc40,Mitsubishi Outlander,Ford Kuga,Skoda Karoq,Toyota Avensis,Ford Mondeo Wagon,Citroen C4 Grand Picasso,

EUR 3500 for Audi A3 Sportsback,Mercedes A-class,Ds Ds3,Bmw 5 Series,Bmw 3 Series,Bmw Ix3,Bmw 5 Series,Audi A3 Sportback,Mercedes C-class,Mercedes Eqc,Porsche Macan,Bmw Z4 Roadster,Mercedes C-class,Discovery Sport,

EUR 1700 for Fiat Tipo Hb,Ford Focus,Nissan Juke,Opel Astra Kombi,Peugeot 308,Ford Focus,Fiat 500,Renault Zoe,Peugeot 208,Fiat Panda,Renault Clio,Toyota Aygo,

EUR 2500 for Volkswagen Caddy Maxi,Citroen Space Tourer,Mg 4,Vauxhall Grandland X,Peugeot 3008 Aut.,Opel Movano Xl2 10/12m3,Citroen C4 Picasso,Renault Scenic,Volkswagen Touran,Peugeot 508,Opel Insignia,Volvo Xc40,Mitsubishi Outlander,Ford Kuga,Skoda Karoq,Toyota Avensis,Ford Mondeo Wagon,Citroen C4 Grand Picasso,

EUR 2000 for Jeep Avenger,Kia Niro,Kona,Toyota Corolla,Renault Captur,Opel Mokka,

EUR 3500 for Audi A3 Sportsback,Mercedes A-class,Ds Ds3,Bmw Ix3,Volvo Xc60,Bmw 5 Series,Mercedes Vito Tourer Select 9 Seater Automatic - Make & Model Guaranteed,Opel Vivaro,Audi A3 Sportback,Mercedes C-class,Mercedes Eqc,Porsche Macan,Bmw Z4 Roadster,Mercedes C-class,Renault Grand Scenic,Discovery Sport,

EUR 1500 for Special,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Paris Charles de Gaulle Airport

6.1 mi from Paris-Le Bourget Airport

21.3 mi from Paris Orly Airport South

Railway Stations

12.5 mi from Gare du Nord

12.6 mi from Gare de l\'Est

13.7 mi from Gare Saint Lazare

Hotels

12.1 mi from Hipotel Paris Gare du Nord Merryl

12.8 mi from Aparthotel Adagio Paris Montmartre

13.3 mi from Sweet Inn Apartments- Galeries Lafayette Saint Lazare

Other Landmarks

13.7 mi from Fontaine Stravinsky

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 49.00947 2.54885

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.0 / 10 Very good

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 2.7
  • Spaciousness: 2.9
  • Counter staff: 2.8
  • Pick-up location: 2.7
  • Drop-off location: 2.4
  • Pick-up time: over 60 mins
  • Drop-off time: 10-30 mins
  • rj***@gmail.com

    Paris

    8.2 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Like: We did not get the mercedes and got an older infinity. It was fine eventually and the car performed well
    Dislike: Car had a high mileage
    Read More >
  • Anonymous

    Paris

    3.7 /10 Poor

    Reviewed: Sunday, December 22, 2024

    will never book with them
    Read More >
  • Rockinrodders

    Paris

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    We arrived at the rental station after a late flight with the family and young kids. There was only one staff member and 2 other customers joined the line with us. But the guy was chatting up the two female friends that had come to visit him at work for over 20 minutes whilst ignoring us and other customers. Eventually a colleague arrived and was able to serve the customers. When it was our turn they tried to give us a 5 seater despite us booking a 7 seater as there was 6 of us. The guy had given a free upgrade to a group of 4 girls in front of us and given away the last 7 seater. So they had to then arrange to get one delivered from a different depot. The lady serving was helpful but the whole process was slow and unacceptable given that it was late and pretty quiet.
    Read More >
  • A.Gallwey

    Paris

    9.7 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    staff at Alamo where extremely pleasant and friendly and very helpful
    Read More >
  • K.Lteif

    Paris

    8.3 /10 Very good

    Reviewed: Sunday, December 22, 2024

    I would recommend Alamo for sure!!
    Read More >
  • M.Weidemann

    Paris

    2.7 /10 Poor

    Reviewed: Sunday, December 22, 2024

    I got my car too late, uncleaned and with plenty off damages. When I complained I was told that I was too late and that my car was given to other customers. When I called to extend my stay, I was promised a call back which I never got. So far I’m still missing my security payment of 250 Euros which I’m afraid they will try to keep as the car purportedly had new damages upon return and a missing luggage cover. By far one of my worst rental experiences and I travel a lot! Please fix this and make sure I get my deposit back.
    Read More >
  • TYK

    Paris

    6.7 /10 Average

    Reviewed: Sunday, December 22, 2024

    Picked up the car from CDG airport without problem. Tested fine except noisy wheel and braking. 1 hour into the journey, problem of the braking system got worse. Called the technical support and offered 2 options: car tow without replacement or drive back to the airport for a swap. We chose to drive back with slowly to the airport to avoid accident. Countered already closed after midnight. Rented hotel room at the airport at our own cost and got the car replaced the next day. The staffs said the car was checked and certified before handed over to us and will do another round of testing and will give us the report.
    Read More >
  • B.Tan

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    good car good service
    Read More >
  • H.VILLEFAILLEAU

    Paris

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Alamo nous a refusé la location de voiture. Nous avons dû annuler notre week-end à Anvers. Nous avons perdu l’argent de la location de l’hotel. Je vais vous envoyer un courrier de demande de remboursement de la location de voiture.
    Read More >
  • P.HAROUTIOUNIAN

    Paris

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Pas d’agent présent au comptoir. C’est l’agent du comptoir national qui m’a pris en charge.
    Read More >
  • K. Boehme

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very friendly staff
    Read More >
  • Muda

    Paris

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.
    Read More >
  • barry

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Helpful counter staff, quick service
    Read More >
  • Elie

    Paris

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    alamo service was great eventhough we waited an hour and a half for the car
    Read More >
  • Song Teck Chua

    Paris

    9 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    I need a damage report for the claim that they currently put on me for 2500 Euro. I had an incidence where the right front Tyre was flat prior to me returning the car. The recovery number which I called, I have hard time trying to communicated for language barrier.
    Read More >
  • Alfred Tout

    Paris

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Other than the difficulty in finding the counter, everything else was quite satisfactory. The car was new and communication was smooth. It would be helpful if QEEQ could inform in advance about the counter-sharing company to avoid inconvenience.
    Read More >
  • Alexander Truman

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Excellent service, quick processing, free upgrade. Originally booked a seven-seater manual, got a Ford seven-seater automatic. Return was quick, deposit of 250 euros refunded immediately.
    Read More >
  • Marsh Carey

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Rented the car at CDG Airport T2 and returned it at T1. I booked a station wagon but received a Citroën C4 instead. It accommodated four people, three 22-inch suitcases, one 20-inch suitcase, and some soft bags, with no room to spare. The trunk seemed smaller compared to the Opel station wagon I rented before, which could fit four 20-inch suitcases and one 22-inch suitcase. The Citroën C4 had a 1.6T turbo engine, was fuel-efficient and performed well. The car came with GPS and was almost new with less than 4,000 kilometers on it. At return, the customer service agent thoroughly inspected the car with a flashlight, which was the first time I encountered such diligence in my years of self-driving. The contract stated to return the car with a full tank, but I got it with three-quarters of a tank. When returning, I filled the tank and drove another 40 kilometers, essentially returning it full. It is important to take pictures and clearly communicate with the staff during pick-up and drop-off to avoid any misunderstandings about the fuel level.
    Read More >
  • Yetta Vogt

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was excellent. Although there were some minor hiccups when picking up the car, the staff remained patient and resolved the issues. There was no crowding as there weren't many people picking up cars that day.
    Read More >
  • Anna Zechariah

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great attitude
    Read More >
  • Herman Milne

    Paris

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Pressured to buy insurance
    Read More >
  • Evelyn Gallacher

    Paris

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Renting a car in Europe is not as convenient as in the US. Most people drive small cars like Peugeot, Citroen, and Fiat, which have very small trunks and narrow seats. Considering I had 2-3 large pieces of luggage, I rented a Citroen station wagon, but they gave me a Ford station wagon with over 70,000 kilometers on it. I refused, then they offered me a Fiat with 25,000 kilometers. I insisted on a car with no more than 2,000 kilometers. They said they had none, and told me to just find any car in the parking lot and drive it. Eventually, they brought in a Ford station wagon with 500 kilometers, which uses diesel. Fuel cost was about 1.5 euros per liter, and I spent 130 euros on fuel for the 1200 kilometers. The car was thoroughly inspected upon return, and they held a deposit for several weeks before returning it. They also made me buy additional insurance at 29 euros per day on top of the basic insurance.
    Read More >
  • Nelson Jerry

    Paris

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    Very bad experience, the cost did not match the estimate, and the company kept finding faults with the customer.
    Read More >
  • Jo Bessie

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Great, very enthusiastic. We arrived early in the morning by plane, and there were very few rental companies open at that time, so other customers from different rental companies came here to ask questions. They answered enthusiastically. There are three companies sharing one counter in a small workspace, but they are all friendly and helpful. Props! The workspace seems to belong to Enterprise! The people at Alamo were also very friendly, but I never received a contract. Not sure if it was because they didn't have my email in the system or if the staff weren't familiar with the system. The staff used a Pad to operate and said I would receive an email later, but I didn't! When returning the car, there was a small scratch, and they charged me 1000 euros. Still said I needed to wait for an email, but I didn't dare to, so I waited there until another person helped me. I think it was someone from Enterprise who finally gave me a paper receipt.
    Read More >
  • Malcolm Rutherford

    Paris

    2 /10 Poor

    Reviewed: Sunday, December 22, 2024

    The service was terrible. We waited for 1.5 hours for the car. They said we could get a discount for waiting so long, but in the end, there was no discount. They claimed our prepayment couldn't be processed. Ridiculous! They also pushed us to buy insurance - and we didn't even understand it. We had already bought full coverage. In the end, we paid 105 euros for three days! Strongly recommend not renting from Alamo. Sixt is clearly much better.
    Read More >
  • Lawrence Christie

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service attitude of the car rental company was quite good, and QEEQ customer service intervened very promptly. Initially, we went to Terminal 1 to find the car rental company, but we were informed by the staff that all car rental companies at Terminal 1 were closed. However, the pickup address on the slip was not updated to Terminal 2, which wasted nearly an hour. Fortunately, the subsequent pickup process was smooth. We booked a Citroen C3, but the store upgraded us for free to a Peugeot 2008 SUV with less than 30k mileage.
    Read More >
  • Cecilia Arnold

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Satisfied with the service overall. The car we reserved was at another terminal, so we had to wait a bit, but the process was quick.
    Read More >
  • Verna Howard

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Very satisfied.
    Read More >
  • Xanthe Service

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Be aware that the store might try to sell additional insurance.
    Read More >
  • Page Kitty

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car rental company has very good service.
    Read More >
  • Yedda Murray

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Professional service.
    Read More >
  • Ella Baldwin

    Paris

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Sloppy service, low efficiency, and shortchanging.
    Read More >
  • Wanda Copperfield

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The service was excellent, no upselling, completely autonomous.
    Read More >
  • Solomon

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Friendly service, returning the electric car doesn't require a full charge.
    Read More >
  • Ryan Theresa

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The rental service quality is excellent, no upselling. Since the small car we booked was unavailable, they upgraded us for free. The car was in good condition, full tank on pickup and return, quick drop-off process, and deposit was refunded immediately.
    Read More >
  • Hazel Cook

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    The car rental company is very good. Pickup and return were smooth.
    Read More >
  • Virginia Alerander

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Pretty good
    Read More >
  • Ben Emily

    Paris

    10 /10 Excellent

    Reviewed: Sunday, December 22, 2024

    Initially, I received the reserved Peugeot 508, which was brand new with less than 1000 kilometers. Unfortunately, the air conditioning broke down after a day. Luckily, I was in Paris, so I went to the airport to exchange the car and was given a Ford KUGA hybrid with 8000 kilometers. It had more space and was fuel-efficient. When picking up the car, they only asked about insurance and explained how to claim it with the insurance I bought from QEEQ. There was no further upselling, and the service attitude was excellent.
    Read More >
  • Hannah Laurie

    Paris

    8 /10 Very good

    Reviewed: Sunday, December 22, 2024

    Satisfied
    Read More >
  • Lambert Jennings

    Paris

    6 /10 Average

    Reviewed: Sunday, December 22, 2024

    Overall service is satisfactory
    Read More >
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