Alamo, Paris Charles De Gaulle Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Renault Twingo
Mini
US$ 48/day
Rent a car
- Collision Damage Waiver & TP
Peugeot 208
Economy
US$ 51/day
Rent a car
- Collision Damage Waiver & TP
Opel Corsa
Economy
US$ 52/day
Rent a car
- Collision Damage Waiver & TP
Peugeot 308
Compact
US$ 54/day
Rent a car
- Collision Damage Waiver & TP
Renault Megane
Compact
US$ 55/day
Rent a car
- Collision Damage Waiver & TP
Hyundai Kona
Small SUV
US$ 55/day
Rent a car
- Collision Damage Waiver & TP
Renault Captur
Small SUV
US$ 56/day
Rent a car
- Collision Damage Waiver & TP
- Peugeot 2008
  US$ 57/day
- Opel Mokka
  US$ 57/day
- Opel Insignia
  US$ 65/day
Show other 17
Fold up
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Citroen DS 3 Rental
  US$ 66/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Nissan Qashqai Rental
  US$ 66/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Peugeot 3008 Rental
  US$ 66/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Peugeot 508 Rental
  US$ 66/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Volkswagen Passat Rental
  US$ 67/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Volvo xc40 Rental
  US$ 69/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Nissan X-Trail Rental
  US$ 69/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Renault Captur Rental
  US$ 69/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Ford Kuga Rental
  US$ 72/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Mercedes-Benz C Class Rental
  US$ 75/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Citroen DS 7 Rental
  US$ 77/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Volvo XC60 Rental
  US$ 77/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Skoda Yeti Rental
  US$ 97/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Peugeot 5008 Rental
  US$ 100/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Renault Trafic Rental
  US$ 109/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Citroen DS 4 Rental
  US$ 109/day
- Alamo Paris Charles de Gaulle Airport Terminal 2(CDG) Ford Grand C-max Rental
  US$ 129/day

Alamo - Paris Charles De Gaulle Airport Information, Car Rental Instructions & Policies

Address

PARIS CH DE GAULLE APT T1 T2, ROISSY APT BP 332 CEDEX CDG, ROISSY, J, 95716, FR

Telephone

+33148626581

Pick-up Instructions

The Alamo - Paris Charles De Gaulle Airport car rental location is in terminal

You can walk to the counter of Alamo - Paris Charles De Gaulle Airport car rental.

Our counters are situated at Terminal 2E/F and Terminal 1. For Terminal 2E/F: When you arrive from Terminal 2E/F/G or by TGV, please follow the signs to find Terminal 2E/F until rental area "location de voitures". The counter is situated outside the terminal building. For Terminal 1, exit your flight via the baggage reclaim and you will find our counter to the right. Please note if your reservation is for a minibus (9 seater), you will need to collect this from Terminal 2E/F due to height restrictions.

Drop-off Instructions

Please return to the rental car park between T2 E/F terminal buildings. Google map link: https://maps.app.goo.gl/Ba2VcLx8NpxGKJBb6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 70 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in France

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Denmark Liechtenstein Luxembourg Austria Germany Italy Norway Monaco Belgium Show More Denmark Liechtenstein Luxembourg Austria Germany Italy Norway Monaco Belgium Sweden Switzerland Finland United Kingdom Netherlands Portugal Spain Andorra The Republic of San Marino	EUR 55 per rental

If you rent a car on the island of Corsica, you are not allowed to drive it outside Corsica.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1500-3500 for other car models.

EUR 1500 for Volkswagen Polo,Kia Picanto,

EUR 3500 for Ford S-max,

EUR 1500 for Kia Picanto,

EUR 1700 for Opel Astra Automatic Or Similar,Opel Mokka,Byd Atto 3,Renault Captur,Suzuki Vitara,Seat Arona,Ford Focus,Peugeot 308,Ford Focus,Fiat 500,Renault Zoe-electric,Peugeot 208,Volkswagen Polo,Peugeot Partner,Ford Mondeo,Compass Winter Tyres,Ford Tourneo 5+2 Posti,Renault Scenic,Kia Picanto,Mystery Car,

EUR 2500 for Mercedes Classe V Gps,Ford Galaxy,Mercedes-benz Eqa,Peugeot 3008,Kia Sportage,Nissan Qashqai,Citroen C4 Picasso,5 2,Toyota Corolla,Peugeot 508,Mercedes-benz Eqb,Ford Kuga,Opel Mokka,Ford Kuga,Skoda Octavia,Scoda Octavia Estate,Ford Transit Custom,

EUR 3500 for Compact Elite,Mercedes A-class,Audi Q3,Mazda 6,Bmw 5 Series,Bmw Ix3,Mercedes E-class,Mercedes-benz Classe C,Bmw Serie 5,Mercedes-benz Eqc,Ford Edge,4 Series Convertible,Mercedes C-class,Landrover Range Rover Sport,

EUR 1700 for Opel Astra Automatic Or Similar,Opel Mokka,Seat Arona,Ford Focus,Peugeot 308,Ford Focus,Fiat 500,Renault Zoe-electric,Peugeot 208,Volkswagen Polo,Peugeot Partner,Kia Picanto,

EUR 2500 for Mercedes Classe V Gps,Ford Galaxy,Mercedes-benz Eqa,Peugeot 3008,Kia Sportage,Nissan Qashqai,Citroen C4 Picasso,5 2,Renault Scenic,Toyota Corolla,Peugeot 508,Mercedes-benz Eqb,Ford Kuga,Opel Mokka,Ford Kuga,Skoda Octavia,Scoda Octavia Estate,Ford Transit Custom,

EUR 2000 for Byd Atto 3,Renault Captur,Suzuki Vitara,Ford Mondeo,Compass Winter Tyres,Ford Tourneo 5+2 Posti,

EUR 3500 for Compact Elite,Mercedes A-class,Audi Q3,Bmw Ix3,Ds Ds7,Mercedes E-class,Renault Traffic,Renault Traffic,Mercedes-benz Classe C,Bmw Serie 5,Mercedes-benz Eqc,Ford Edge,4 Series Convertible,Mercedes C-class,Ford S-max,Landrover Range Rover Sport,

EUR 1500 for Nissan Townstar,Renault Trafic,Fiat Doblo Cargo Maxi,Mystery Car,

Theft Insurance Excess differs by car model:

EUR 1500 for Volkswagen Polo,Kia Picanto,

EUR 3500 for Ford S-max,

EUR 1500-3500 for other car models.

EUR 1700 for Opel Astra Automatic Or Similar,Opel Mokka,Seat Arona,Ford Focus,Peugeot 308,Ford Focus,Fiat 500,Renault Zoe-electric,Peugeot 208,Volkswagen Polo,Peugeot Partner,Kia Picanto,

EUR 2000 for Byd Atto 3,Renault Captur,Suzuki Vitara,Ford Mondeo,Compass Winter Tyres,Ford Tourneo 5+2 Posti,

EUR 1500 for Nissan Townstar,Renault Trafic,Fiat Doblo Cargo Maxi,Mystery Car,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Paris Charles de Gaulle Airport

6.1 mi from Paris-Le Bourget Airport

21.3 mi from Paris Orly Airport South

Railway Stations

12.5 mi from Gare du Nord

12.6 mi from Gare de l\'Est

13.7 mi from Gare Saint Lazare

Hotels

12.1 mi from Hipotel Paris Gare du Nord Merryl

12.8 mi from Aparthotel Adagio Paris Montmartre

13.3 mi from Sweet Inn Apartments- Galeries Lafayette Saint Lazare

Other Landmarks

13.7 mi from Fontaine Stravinsky

FIND ME A CHEAP RENTAL

Leaflet

Map view of Alamo Store Location

coordinates: 49.00947 2.54885

Location Images

Alamo-Paris Charles De Gaulle Airport-45630-store

The Rental Desk

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 1.5
Vehicle cleanliness: 1.6
Spaciousness: 1.8
Counter staff: 1.7
Pick-up location: 1.6
Drop-off location: 1.5
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

Rockinrodders
Paris
8 /10 Very good
Reviewed: Saturday, April 19, 2025
We arrived at the rental station after a late flight with the family and young kids. There was only one staff member and 2 other customers joined the line with us. But the guy was chatting up the two female friends that had come to visit him at work for over 20 minutes whilst ignoring us and other customers. Eventually a colleague arrived and was able to serve the customers. When it was our turn they tried to give us a 5 seater despite us booking a 7 seater as there was 6 of us. The guy had given a free upgrade to a group of 4 girls in front of us and given away the last 7 seater. So they had to then arrange to get one delivered from a different depot. The lady serving was helpful but the whole process was slow and unacceptable given that it was late and pretty quiet.
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A.Gallwey
Paris
9.7 /10 Excellent
Reviewed: Saturday, April 19, 2025
staff at Alamo where extremely pleasant and friendly and very helpful
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K.Lteif
Paris
8.3 /10 Very good
Reviewed: Saturday, April 19, 2025
I would recommend Alamo for sure!!
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M.Weidemann
Paris
2.7 /10 Poor
Reviewed: Saturday, April 19, 2025
I got my car too late, uncleaned and with plenty off damages. When I complained I was told that I was too late and that my car was given to other customers. When I called to extend my stay, I was promised a call back which I never got. So far I’m still missing my security payment of 250 Euros which I’m afraid they will try to keep as the car purportedly had new damages upon return and a missing luggage cover. By far one of my worst rental experiences and I travel a lot! Please fix this and make sure I get my deposit back.
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TYK
Paris
6.7 /10 Average
Reviewed: Saturday, April 19, 2025
Picked up the car from CDG airport without problem. Tested fine except noisy wheel and braking. 1 hour into the journey, problem of the braking system got worse. Called the technical support and offered 2 options: car tow without replacement or drive back to the airport for a swap. We chose to drive back with slowly to the airport to avoid accident. Countered already closed after midnight. Rented hotel room at the airport at our own cost and got the car replaced the next day. The staffs said the car was checked and certified before handed over to us and will do another round of testing and will give us the report.
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B.Tan
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
good car good service
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H.VILLEFAILLEAU
Paris
2 /10 Poor
Reviewed: Saturday, April 19, 2025
Alamo nous a refusé la location de voiture. Nous avons dû annuler notre week-end à Anvers. Nous avons perdu l’argent de la location de l’hotel. Je vais vous envoyer un courrier de demande de remboursement de la location de voiture.
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P.HAROUTIOUNIAN
Paris
6 /10 Average
Reviewed: Saturday, April 19, 2025
Pas d’agent présent au comptoir. C’est l’agent du comptoir national qui m’a pris en charge.
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K. Boehme
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Very friendly staff
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Muda
Paris
9 /10 Excellent
Reviewed: Saturday, April 19, 2025
Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.
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barry
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Helpful counter staff, quick service
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Elie
Paris
9 /10 Excellent
Reviewed: Saturday, April 19, 2025
alamo service was great eventhough we waited an hour and a half for the car
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Song Teck Chua
Paris
9 /10 Excellent
Reviewed: Saturday, April 19, 2025
I need a damage report for the claim that they currently put on me for 2500 Euro. I had an incidence where the right front Tyre was flat prior to me returning the car. The recovery number which I called, I have hard time trying to communicated for language barrier.
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Alfred Tout
Paris
8 /10 Very good
Reviewed: Saturday, April 19, 2025
Other than the difficulty in finding the counter, everything else was quite satisfactory. The car was new and communication was smooth. It would be helpful if QEEQ could inform in advance about the counter-sharing company to avoid inconvenience.
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Alexander Truman
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Excellent service, quick processing, free upgrade. Originally booked a seven-seater manual, got a Ford seven-seater automatic. Return was quick, deposit of 250 euros refunded immediately.
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Yetta Vogt
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The service was excellent. Although there were some minor hiccups when picking up the car, the staff remained patient and resolved the issues. There was no crowding as there weren't many people picking up cars that day.
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Herman Milne
Paris
2 /10 Poor
Reviewed: Saturday, April 19, 2025
Pressured to buy insurance
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Evelyn Gallacher
Paris
6 /10 Average
Reviewed: Saturday, April 19, 2025
Renting a car in Europe is not as convenient as in the US. Most people drive small cars like Peugeot, Citroen, and Fiat, which have very small trunks and narrow seats. Considering I had 2-3 large pieces of luggage, I rented a Citroen station wagon, but they gave me a Ford station wagon with over 70,000 kilometers on it. I refused, then they offered me a Fiat with 25,000 kilometers. I insisted on a car with no more than 2,000 kilometers. They said they had none, and told me to just find any car in the parking lot and drive it. Eventually, they brought in a Ford station wagon with 500 kilometers, which uses diesel. Fuel cost was about 1.5 euros per liter, and I spent 130 euros on fuel for the 1200 kilometers. The car was thoroughly inspected upon return, and they held a deposit for several weeks before returning it. They also made me buy additional insurance at 29 euros per day on top of the basic insurance.
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Nelson Jerry
Paris
2 /10 Poor
Reviewed: Saturday, April 19, 2025
Very bad experience, the cost did not match the estimate, and the company kept finding faults with the customer.
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Lawrence Christie
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The service attitude of the car rental company was quite good, and QEEQ customer service intervened very promptly. Initially, we went to Terminal 1 to find the car rental company, but we were informed by the staff that all car rental companies at Terminal 1 were closed. However, the pickup address on the slip was not updated to Terminal 2, which wasted nearly an hour. Fortunately, the subsequent pickup process was smooth. We booked a Citroen C3, but the store upgraded us for free to a Peugeot 2008 SUV with less than 30k mileage.
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Cecilia Arnold
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Satisfied with the service overall. The car we reserved was at another terminal, so we had to wait a bit, but the process was quick.
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Verna Howard
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Very satisfied.
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Xanthe Service
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Be aware that the store might try to sell additional insurance.
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Page Kitty
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The car rental company has very good service.
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Yedda Murray
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Professional service.
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Ella Baldwin
Paris
6 /10 Average
Reviewed: Saturday, April 19, 2025
Sloppy service, low efficiency, and shortchanging.
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Wanda Copperfield
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The service was excellent, no upselling, completely autonomous.
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Solomon
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Friendly service, returning the electric car doesn't require a full charge.
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Ryan Theresa
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The rental service quality is excellent, no upselling. Since the small car we booked was unavailable, they upgraded us for free. The car was in good condition, full tank on pickup and return, quick drop-off process, and deposit was refunded immediately.
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Hazel Cook
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The car rental company is very good. Pickup and return were smooth.
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Virginia Alerander
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Pretty good
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Ben Emily
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Initially, I received the reserved Peugeot 508, which was brand new with less than 1000 kilometers. Unfortunately, the air conditioning broke down after a day. Luckily, I was in Paris, so I went to the airport to exchange the car and was given a Ford KUGA hybrid with 8000 kilometers. It had more space and was fuel-efficient. When picking up the car, they only asked about insurance and explained how to claim it with the insurance I bought from QEEQ. There was no further upselling, and the service attitude was excellent.
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Hannah Laurie
Paris
8 /10 Very good
Reviewed: Saturday, April 19, 2025
Satisfied
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Lambert Jennings
Paris
6 /10 Average
Reviewed: Saturday, April 19, 2025
Overall service is satisfactory
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Lawrence Christie
Paris
2 /10 Poor
Reviewed: Saturday, April 19, 2025
I was informed that the assigned car had some scratches on the front and back, but the rental company said they were aware of it and it was fine. I found the vehicle acceptable. No staff accompanied me for the vehicle inspection during pickup, so I checked the car myself and recorded a video. However, the scratch on the front windshield, which was difficult for users to notice and not visible in the video, was not pointed out or detected during pickup. I noticed the scratch after leaving the lot on the same day but didn't pay much attention because it was small. During drop-off, the inspector immediately pointed it out and demanded compensation for the front windshield, stating that any damages discovered after leaving the lot could not be used as proof of non-responsibility. I was asked to pay €85 on the spot, and I had no choice but to comply. However, I later received an email claiming that €85 wasn't enough and that an additional €800+ was required. Choose carefully! This Alamo, National, and Enterprise branch in Paris appear to be operated as a single entity.
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Cedric Flynn
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
A brand-new car with 7,000 km was provided, and the return process was simple—just a quick inspection. The deposit was refunded the next day. Overall, French drivers are very rule-abiding, so as long as your skills are above average and you don't speed, there's no need to buy additional insurance!
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George Anthony
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Convenient and quick, very satisfied.
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Raymond Moulton
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Very satisfied, renewing the rental and returning the car were both very convenient.
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Morgan Tony
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
I just asked if additional insurance was needed, they said no, and I got the car smoothly.
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Lawrence Christie
Paris
6 /10 Average
Reviewed: Saturday, April 19, 2025
Good service.
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Todd Southey
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
It's okay.
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Broderick Lambert
Paris
4 /10 Average
Reviewed: Saturday, April 19, 2025
This small company has too many hidden tricks. During the rental process and at return, they forced me to pay a second security deposit. The first deposit was €634 and the second was €1780, which included €280 as the rental fee. They claimed there were mysterious scratches and minor dents, charging €1138 for repairs, which was absolutely outrageous. The inspector estimated the repair cost could be around €200 when the car was returned. They wouldn't let me leave unless I paid the second deposit, leaving me with no choice but to comply.
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Coral Edward
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Picking up the car was very convenient. The reserved XC60 was unavailable and required a transfer, but the front desk staff asked me if I would like a free upgrade to a BMW 4 Series.
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Grover Gabriel
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The service attitude was excellent, warm, and attentive.
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Aries Becky
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The service was excellent, and both pick-up and drop-off were very quick.
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Elijah Belloc
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The staff had a good attitude. There were many people queuing on the pickup day, and they gave a small discount.
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Vic Ezekiel
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Very satisfied, have rented from this company many times.
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Lawrence Christie
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The car provided surpassed expectations. Initially, I booked an XC60, but they gave me an XC90 instead, which was a pleasant surprise. If there's anything to complain about, it's that the car is too large and not easy to park.
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Fitch Euphemia
Paris
8 /10 Very good
Reviewed: Saturday, April 19, 2025
Good service attitude, but the return location is hard to find.
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Glenn Morse
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Satisfied
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Norma Gibbon
Paris
2 /10 Poor
Reviewed: Saturday, April 19, 2025
The rental company staff misused my credit card.
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Abner Timothy
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Excellent service
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Burke Jacob
Paris
8 /10 Very good
Reviewed: Saturday, April 19, 2025
Easy to find the pickup location and the process was quick without excessive upselling.
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Berton Harold
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
I am very satisfied with the car rental company's service, especially Sarah's reception and assistance, which brought many pleasant surprises to the trip.
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Stanford Garcia
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Very satisfied. At the time, there was no XC60, so they upgraded us to an XC90 for free. It was fantastic!
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Nicole Macadam
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Satisfied
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Phil Adela
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Highly satisfied
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Letitia Taylor
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Excellent
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Marsh Carey
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Rented the car at CDG Airport T2 and returned it at T1. I booked a station wagon but received a Citroën C4 instead. It accommodated four people, three 22-inch suitcases, one 20-inch suitcase, and some soft bags, with no room to spare. The trunk seemed smaller compared to the Opel station wagon I rented before, which could fit four 20-inch suitcases and one 22-inch suitcase. The Citroën C4 had a 1.6T turbo engine, was fuel-efficient and performed well. The car came with GPS and was almost new with less than 4,000 kilometers on it. At return, the customer service agent thoroughly inspected the car with a flashlight, which was the first time I encountered such diligence in my years of self-driving. The contract stated to return the car with a full tank, but I got it with three-quarters of a tank. When returning, I filled the tank and drove another 40 kilometers, essentially returning it full. It is important to take pictures and clearly communicate with the staff during pick-up and drop-off to avoid any misunderstandings about the fuel level.
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rj***@gmail.com
Paris
8.2 /10 Very good
Reviewed: Saturday, April 19, 2025
Like: We did not get the mercedes and got an older infinity. It was fine eventually and the car performed well
Dislike: Car had a high mileage
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Anna Zechariah
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Great attitude
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Malcolm Rutherford
Paris
2 /10 Poor
Reviewed: Saturday, April 19, 2025
The service was terrible. We waited for 1.5 hours for the car. They said we could get a discount for waiting so long, but in the end, there was no discount. They claimed our prepayment couldn't be processed. Ridiculous! They also pushed us to buy insurance - and we didn't even understand it. We had already bought full coverage. In the end, we paid 105 euros for three days! Strongly recommend not renting from Alamo. Sixt is clearly much better.
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Jo Bessie
Paris
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
Great, very enthusiastic. We arrived early in the morning by plane, and there were very few rental companies open at that time, so other customers from different rental companies came here to ask questions. They answered enthusiastically. There are three companies sharing one counter in a small workspace, but they are all friendly and helpful. Props! The workspace seems to belong to Enterprise! The people at Alamo were also very friendly, but I never received a contract. Not sure if it was because they didn't have my email in the system or if the staff weren't familiar with the system. The staff used a Pad to operate and said I would receive an email later, but I didn't! When returning the car, there was a small scratch, and they charged me 1000 euros. Still said I needed to wait for an email, but I didn't dare to, so I waited there until another person helped me. I think it was someone from Enterprise who finally gave me a paper receipt.
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Anonymous
Paris
3.7 /10 Poor
Reviewed: Saturday, April 19, 2025
will never book with them
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