CAR RENTAL REVIEWS ON CARHOOD AT SYDNEY INTERNATIONAL AIRPORT, SYD

Fantastic communication throughout. We arrived in Sydney on a Friday night at peak time. We had to wait a little for the shuttle but Carhood kept in contact the whole time. The driver was friendly and polite and the guys at the counter were wonderful. We will definitely use them next time!

We use Easyrentcars a lot...the price is awesome and the booking process is simple.

The car we booked wasnt available so they down graded us and gave us a smaller car which was terribly damaged. They also didnt have a baby capsule for us so we had to use a large child seat. They take half an hr to pick us up from the airport and then wouldnt give us a lift back to the airport after we had dropped the car back and insisted we take a taxi, which they said they would refund but so far i havent been able to get anyome to refund our taxi costs. Another man we met also had a similar experience to us, his car broke down and carhood didnt g ijve him a replacement car, they made him wait for hrs while roadside assisst fixed the car.

Staff were efficient and helpful. The whole thing was very quick and easy. I only had the car for a day but it was perfect.

A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.

Wonderful platform, i have become a huge fan. Easy to use app, wonderful deals and significant $$ savings. Thank you easyrentcars for truly bringing in some competition and making a difference in the lives of travellers.

Friendly staff, will book again.

Booking online very easy

Great service

Excellent website and great deals

a location map for return of the vehicle and location of the local petrol stations would be very useful.

good car, good service, great idea. Thanks!

Was nothing like the picture. Was an old corolla. With broken air con and a cockroach staring at us through the air vent. We were double charged insurance so what looked like an awesome deal was in fact the age old adage of you get what you pay for.

There was no airport pickup service, wasted 2 hours

Counter staff very great. Very friendly. Car had lots of dings and scrapes. Every panel had some kind of problem. Do you charge the client for the body repairs, then pocket the money? It seems so. I think that is devious. Car smelt rather funny when sitting in the sun. Like mould or b.o. or similar. We booked a small car, but we drove a 7 seat SUV. We were happy, it was a nice car to drive, but if my wife was the driver, she would not be happy with the large size, as a small car was booked.

Better is spelt without a h!! And I would like a reminder message a week or so before the car booking. Other than that all good.

Good little car

Simple and fast. Insurance cost was not clear

When I started looking on skyscanner, the deal was showing unlimited kms, when I went to carhood, they would not allow me even 20 more kms and they said they will not cancel the booking either and I will be losing my money. I was told pick up would be at 9, they came to pick up at 9:50. For almost an hour I was waiting out in cold for them to pick me up. I was going to take the car to Canberra for a meeting and hoping to leave at 9 in the morning, I eventually left at 11 because of everything with the booking and the rude behaviour of their staff. NEVER EVER booking through them again.

Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over

It is not a rental car company, just a car-sharing platform with extremely poor service.

hi all, the pick up point and drop off point must make it easy which is can set inside the airport

Their staffs quite nice and the price was really good as well. I had using their online booking that was so easy. But only one thing not so good was for pick up and drop off.

Staffs are nice and professional. Pick up and drop off was hassle free. Recommended

I was unaware that Carhood was a careshare company. I would like to have known this. Although it was cheap, our car was old, worn on the inside and did not have features expected. (They rent cars up to 15 years old.) I worried that the car might break down at any time. Also, would have preferred unlimited mileage even though we did not go over the limit.

We were upgraded due to a fault with our allocated car. No complaints, had a great trip.

Easy and transparent booking process.