Poor attitude, disrespectful to Chinese customers

There was no airport pickup service, wasted 2 hours

a location map for return of the vehicle and location of the local petrol stations would be very useful.

The car we booked wasnt available so they down graded us and gave us a smaller car which was terribly damaged. They also didnt have a baby capsule for us so we had to use a large child seat. They take half an hr to pick us up from the airport and then wouldnt give us a lift back to the airport after we had dropped the car back and insisted we take a taxi, which they said they would refund but so far i havent been able to get anyome to refund our taxi costs. Another man we met also had a similar experience to us, his car broke down and carhood didnt g ijve him a replacement car, they made him wait for hrs while roadside assisst fixed the car.

Like: Car went well used little fuel and everything ran smoothly. Greater than expected.
Dislike: Only the key was hard to use.