Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over
Made fifty phone calls, all went through but no answer.
Had to take a taxi myself and it cost 50 dollars.
I felt like cursing.
It was cold and I had a crying child with me.
The car we booked wasnt available so they down graded us and gave us a smaller car which was terribly damaged.
They also didnt have a baby capsule for us so we had to use a large child seat.
They take half an hr to pick us up from the airport and then wouldnt give us a lift back to the airport after we had dropped the car back and insisted we take a taxi, which they said they would refund but so far i havent been able to get anyome to refund our taxi costs. Another man we met also had a similar experience to us, his car broke down and carhood didnt g ijve him a replacement car, they made him wait for hrs while roadside assisst fixed the car.
Like: Friendly service. Convenient location so I didn't have to worry about how to get out of the Sydney airport area or the confusion of getting to the airport and parking.
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