I had to make several calls to find the person when picking up the car.

Initially, I thought it was a small company since our road trip was split into two parts. For the first part, there were almost no other options. As expected, there was no dedicated counter at Izmir Airport. We were met at an outdoor café near the airport exit, which took a long time to find due to issues with our phone card.

In Izmir, the car got a minor scratch from a passerby, not very noticeable! I was worried it might cause problems when returning the car, so I called the car rental company manager in advance, sent him a photo, and asked if I needed to pay for it. He probably knew I was Chinese and overcharged me, asking for 500 lira! I thought such a small scratch shouldn't cost that much! Later, when returning the car, I met a more reasonable staff member who said it was no big deal and didn't charge me. After returning to my country, my credit card was charged 22 lira, which should be the toll fee. Three months later, I received another charge of 29 lira! After calling to inquire, I found out it was an unauthorized charge by the rental company! Thankfully, with the help of the customer service, I got the money back.

Everything else was great! Just one issue—the website listed a manual transmission, but the car provided was automatic. It didn't affect my trip, but the planning wasn't perfect, so I didn't fully enjoy my vacation. I'm planning another trip soon.

Returning the car was very troublesome. There are three terminals at Antalya Airport, and as foreigners, we couldn't figure out which terminal to go to. When we arrived at the airport early to return the car, they were not happy about it. Additionally, they asked us to pay for parking when picking up the car, which we didn't understand.