ANTALYA AIRPORT CAR RENTAL REVIEWS

Extremely satisfied

In the office guy asked me for credit card. I had only debit card so they charged me 150€ for "extra insurance" which is obligatory for debit card. This is rip off and bullshit. Tricky company, absolutely don't recommend.

The only thing there were no gps in the car

Average, had to wait a long time to pick up the car

The pick-up and drop-off were easy, and the car was in good condition. However, they didn't accept AXA insurance and sold me their insurance, saying, "My car, my insurance" I asked QEEQ to cancel AXA insurance, and they did it. The pick-up and drop-off points are outside the airport, and they pick you up from the airport. I recommend them in total.

It was great as I faced with a counter insurance and asked QEEQ to cancel the AXA insurance. They did it smoothly without any issues.

Picking up the car was very convenient, and no deposit was required.

It did not exceed my expectations as I booked an estate vehicle but the car I received was a cross over SUV which has a small/medium boot but I needed a large boot. I was told they accepted American Express for the deposit which they didn’t accept on arrival and I paid an additional £165 on top of the rental agreement to cover the fact that they told me they do not accept Amex upon arrival

Acceptable

The overall service was good, although it took quite a while. The plus side is that I didn't have to fill out any forms myself.

Smooth communication, supports both UnionPay and VISA dual currency cards

It was okay.

Not far from the airport

Very bad. The staff were inefficient and communication was slow. The pickup location is not near the airport, and no one was holding a sign at the airport to wait for us. In the over thirty degrees weather, I spent more than half an hour looking for the person and the store. After giving feedback to customer service, they called the car rental company to pick us up. As soon as we got in the car, they drove around and then said they needed to pick up another renter too. They left me in the car without air conditioning to wait! When we finally got to the car rental place, the whole process of picking up the car took almost an hour and a half. Extremely inefficient.

Excellent and efficient

Guys, do not rent from the cheapest company. Initially, we chose them and faced multiple issues: their location is off the airport and requires a ten-minute drive, they couldn't process the credit card authorization (despite the card being fine), and then they asked for cash or suggested renting from a neighboring company. It felt like a scam. We decided to take a taxi back to the airport and rent from another company. It's better to pay a bit more for a hassle-free experience!

Average

Good.

The overall experience with Cizgi has been slightly above average. The tyre condition of the car was poor and we had to take some decisions not to take the car in the North of Turkey in the hilly terrains. The drive and handling was excellent. The deposit back procedure was also poor as we had to go to different levels to get the deposit which was paid in cash back.

As always QEEQ was extremely helpful and tried there best.

Avoid Boycar at all costs. I was supposed to pick up the car at 10 AM, but they told me there were no automatic cars left and asked me to take a manual. I refused and had to wait until 2 PM when someone returned a car. This didn't change my return time? I've been driving for 7 years, but the staff kept scaring me, saying Turkey is unsafe and I'd have to pay for any incidents, then charged me 35 euros a day for insurance. When returning the car, they said the standard fee includes a 10-euro car wash. If I had dirtied the car, I'd understand, but I didn't. Extremely poor experience.

When I picked up the car from the rental company, it only had enough fuel for 65 kilometers. When I returned it, it still had enough fuel for 500 kilometers, but they didn't offer any refund for the extra fuel like before.