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Last updated on: April 8, 2025
27Rental Locations
14Airport Locations
Map View of Car Rental Locations in Salt Lake City
AVIS
8.1/10
Dollar
8.2/10
Hertz
8.0/10
FOX RENT A CAR
7.0/10
Thrifty
7.3/10
Alamo
9.0/10
Enterprise
9.7/10
ACE
10.0/10
AIRPORT VAN RENTAL
6.3/10
Budget
7.6/10
RUGGED RENTAL & SALES
9.9/10
E-Z RENT-A-CAR
8.7/10
Europcar
7.0/10
Advantage
7.5/10
PAYLESS
8.0/10
SILVERCAR
10.0/10
National
6.8/10
Reviewed: February 12, 2025
Received a free upgrade to a Grand Cherokee. The car is spacious, with a large fuel tank. Used up half a tank of gas over three days. Returning the car at Salt Lake City Airport was very convenient, as there was a gas station nearby.
Reviewed: February 20, 2025
Free upgrade to a better car model, though the fuel consumption is quite high.
Reviewed: October 9, 2024
The first customer service representative at the car rental counter tried to upsell some insurance and full-tank add-ons. There was a slight issue with the card payment, but it was resolved after identifying the cause. Early car pickup was not allowed without incurring additional charges. However, the second customer service representative quickly completed the check-in process without any extra sales pitches. Picking up the car was very convenient — you could directly take the car from the designated parking space. The car was very clean, with only 2000 miles on it, four-wheel drive, wireless CarPlay, and Type-C charging ports. It had better features than the model I originally booked.
Reviewed: October 8, 2024
It's okay, pretty good. Not sure when the deposit will be refunded.
Reviewed: October 4, 2024
The vehicle was in good condition and fairly new.
Reviewed: November 21, 2024
This time I experienced the entire process of handling an accident because I had a car crash in a national park. Generally, if no one is injured and the police handle the situation, the first thing to do is to get to a big city. This is because calling the car rental company and getting a replacement vehicle is much easier there. You don't need to worry about the damaged car as the company will arrange for a tow truck. Even the most basic insurance covers all accident-related losses, so you don't have to pay a penny. However, any other losses you incur are essentially not covered. For example, I lost two nights of prepaid hotel fees, spent $350 taking a taxi from the national park to a small city, and $78 for a bus back to the rental car airport. Mostly, I was too shaken after the crash to drive again, so I didn't opt for a replacement vehicle. I ended up staying two additional nights in Salt Lake City. In summary, after an accident, get to a major city as quickly as possible, because traveling without a car can be extremely inconvenient.
Reviewed: October 8, 2024
Recommended upgrading to the largest model due to having a lot of luggage.
Reviewed: September 5, 2024
They upgraded me to a 7-seater for free, but added an $18 insurance fee. Overall, it's not bad.
Reviewed: August 31, 2024
The rental location is easy to find, just a few minutes from the airport, with great service attitude.
Reviewed: July 21, 2024
Great service, returning the car was incredibly easy.
Reviewed: November 11, 2024
Do not try to force people to buy stuffs if they say no. Car about the condition of the car you are renting my car was totally a mess. Bumper falling down, a lot of marks on a car!
Reviewed: October 13, 2022
Everything great...best experience ever at Fox and I have done many. William Devault at check-in was super and Dora in the return lot was fabulous!!
Reviewed: April 12, 2022
I did not appreciate the fact that my flight was changed to an earlier flight and FOX rent a car had vehicles available for me to use but since it wasn’t my time for pick up (even though I previously advised of the change and that I would still be bringing the car back earlier then the pick up) that I was charge approximately another $100 for a vehicle because I booked through QEEQ.
Reviewed: November 28, 2021
受け取りや返却は良かったのですが、車両の状態がはじめから悪く、かなり傷が付いている状態でした。 さらに、返却から２日後、何も連絡なく勝手に約１０万円程度の請求をかけられていました。 今、レンタル場所に連絡をして、状況を確認しています。
Reviewed: October 10, 2024
1. After landing in Salt Lake City, the car pick-up process took at least an hour of waiting in a very long line. There were only two service counters open, and the staff worked very slowly without showing any effort to make things convenient for customers. 2. During the car pick-up, we unknowingly ended up purchasing additional insurance. It was only after checking the bank statement and consulting with Zuzuche that we discovered this charge. Looking back, the staff’s communication was evasive, and it turned out to be a form of hidden charge. This behavior is quite frustrating and unpleasant. I’m not sure if this is exclusive to this Thrifty location in Salt Lake City. On my prior rental in San Jose, everything was transparent and straightforward.
Reviewed: September 27, 2024
Dissatisfied. Poor attitude, the car model did not match the booking, and it was impossible to reach them for a replacement.
Reviewed: September 26, 2024
Did not get the car I wanted, the provided vehicle did not meet requirements, the space was too small to fit the luggage. The rental company even said there was too much luggage. Poor service—two people with two suitcases count as too much?
Reviewed: September 23, 2024
Both pickup and drop-off were very convenient, with simple procedures and easy communication.
Reviewed: June 18, 2024
Very satisfied! Easy pick-up and drop-off, just follow the navigation, and the return process is quick! Great experience!
Reviewed: June 16, 2024
Great service attitude. They immediately replaced the car when there was an issue.
Reviewed: December 14, 2023
There was no wait time, but they asked a bunch of questions that seemed pointless to me, like about my flight out of Salt Lake City and my destination. I've never encountered this with other rental companies. As long as I return the car according to the rental agreement, why do they need this information?
Reviewed: July 24, 2023
Very difficult to get on the phone to speak to someone specially on salt lake city airport!!!
Reviewed: October 21, 2018
There were very few people and no lines. Both pickup and drop-off were very convenient.
Reviewed: July 18, 2018
Like: That after a V E R Y L O N G wait, I was offered an opportunity to upgrade
Dislike: Too many staff behind the desk not attending to anything, then saying the computers were down, resulting in overly long wait
Reviewed: October 5, 2019
The car we reserved was not available at pickup. We were given a large 12 passenger van instead. My husband had to return to the rental place later that day to get the car we reserved. The airport pickup was slow. They told us 15 min. It was 40 before they arrived.
Reviewed: March 27, 2019
The operation there wasn’t meant for large quantities of people. Only one person at the location renting cars for over 10 customers at the time of pickup.
Reviewed: July 29, 2020
Had no idea that AVR was closed Sunday -- thus no airport shuttle. Thank goodness for Uber but would have appreciated a head's up!
Reviewed: July 21, 2020
Arrival- we needed a van and got a Dodge SUV. We were in the car a lot and it was crowded. The car widows were messy with kid or dog prints so we are not sure it was properly cleaned during Covid times. Car only had 1/4 tank of gas, so that is how we returned it. On departure, the agent was not at the location for our scheduled drop off time or able to give us a shuttle ride back to the airport. Uber cost $27.
Reviewed: March 20, 2020
terrible made me wait an hour for the car then overcharged me for insurance and wouldn’t take it off. i left message for customer service and they never called back.
Reviewed: August 26, 2019
We felt that we were up-sold to a Chrysler Pacifica because our reserved car was not available. It turned out that the bigger car was helpful, but we did have to pay an extra $5 per day for this bigger car. The rest of our experience went well.
Reviewed: June 22, 2019
This SUCKED I arrived. The budget counter could not find my reservation. Once I show them they then found 2 reservations. They could not figure it out so sent me into the main desk. These people were incompetent. I waited 30 min. Then when they got to me they told me that I had to wait 45 min for a car. Then at 45 min I check and they told me that they had no cars and there were > 10 people ahead of me. I walked over to Avis and book a car. I missed my appt.
Reviewed: December 13, 2019
The counter staff was fantastic. Friendly, polite, efficient and proactive. Upon returning the car, they asked me if I need a ride to the airport or a hotel and graciously provide the ride back to my hotel. I will use their rental service whenever I am in Salt Lake City regardless of which provider has the best rate.
Reviewed: December 2, 2019
Counter staff was very friendly and check-in check-out was very quick. Highly recommend Rugged Rental!!
Reviewed: April 19, 2019
Rugged Rental was very easy to use, and we will use them again.
Reviewed: February 18, 2019
My only wish was that there wasn't a $30 fee for a 10-minute shuttle transport from SLC airport to the rental pickup location. But for three people traveling it was probably still cheaper than an Uber ride! Not a deal-breaker.
Reviewed: September 12, 2019
Deceptive practices while up selling extra driver charge. Quoted $68 for our trip and charges $108, basically quoted for a week rate but we had reserved for 10 days....sleazy practice. Not a lot of money but terrible optics
Reviewed: September 4, 2019
The staff at the store was very friendly. They didn't push any services on us and simply introduced a few additional services and insurance options. Even when we said we didn't need them, they remained polite and passionate.
Reviewed: February 25, 2019
No queue, very convenient to pick up the car. They didn't inspect the car and didn't charge extra for adding an additional driver.
Reviewed: July 22, 2019
Advantage did not have the car we want. They say that their cars are for first come first serve (base on customer that come in), even though I reserved it online. We have to upgrade and pay more for an SUV. Basically they gave us an option which isn't much option to choose from. They say reserving online only lock the price, but doesn't lock the car, which then I don't understand what is the purpose of me spending my time choosing the car for so long, because in the end, the car availability is in correct and it's totally up to what advantage have.
Reviewed: July 2, 2019
No. I expected a little more economical in terms of gas efficiency. It gave around 17 miles per gallon combine. Engine light was on during my first 200 mile journey.
Reviewed: April 10, 2019
They overbooked, and ran out of cars . There was an hour long line to be told there were no cars, and to take the shuttle back to the airport with no further advice from Advantage.
Reviewed: March 19, 2019
On the contract, it says shuttle runs but it did not. I waited more than an hour and called the local office several times but no one answered. I called a representative she said she called the local office and said no shuttle is available. What a terrible is this.
Reviewed: February 13, 2019
I was obliged to take an SUV, when I had reserved a compact. Apparently for road to ski hills....would be important to advise customers ahead of time. Going from 112$ to 1085$ US is unacceptable. Then magically offering discounts to an unacceptable price is insulting. I was a solo renter, going from 112$ to 300$ was unaccepable. Then no indications on where I drop off the car, only 1 employee on return, waited over 30 minutes only to be told I just need to drop the keys in a box.
Reviewed: June 20, 2019
The counter staff tried to upsell a more expensive vehicle to every customer while I was at the counter. It wasn't even subtle and definitely a put off. Didn't have my car supposedly so I opted for a minivan which had more space anyway so it worked out. Vehicle was fine and value was good. Staff's selling techniques was the issue.
Reviewed: June 10, 2018
Like: all went well in a timely manner
Dislike: nothing at this time
Reviewed: October 19, 2016
First, they extended a trip of less than 4 days to 5 days, and the official confirmation receipt was higher than the booked price. They insisted I sign it first before I could raise objections. When I requested intervention from the car rental platform, it hardly made any difference. Only after continuous demands did they change it back to 4 days. During a vehicle inspection, I was dissatisfied and asked for an upgrade. They only mentioned a $15 daily upgrade fee but didn't inform me about an additional fee or tax of about 200 yuan, which is outright robbery.
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