CAR RENTAL REVIEWS ON ALAMO AT SALT LAKE CITY AIRPORT, SLC

The car was in good condition, although the front desk staff wasn't very friendly during pickup.

Average, didn't feel the enthusiasm.

Very enthusiastic, but kept pushing me to buy insurance.

Car did not have full tank of fuel, talked to someone and just brought back as half a tank. But good service

Easy to book and got a great price

Very satisfied! Easy pick-up and drop-off, just follow the navigation, and the return process is quick! Great experience!

Like: Armada was in good condition. 4WD option was nice for trip to Yellowstone. Drop off was painless
Dislike: Printer was broken so agent had to fill in form by hand. Got Armada because it was the first set of keys agent picked up, even though Expedition I reserved was in the parking lot. Decided not to switch because I didn’t want to walk back inside with two little ones. Car had 36,000 miles and ran fine, even though I was told on the phone my rental would likely have under 5000 miles on it.

Average attitude

Satisfactory

Average

Very good

There was no wait time, but they asked a bunch of questions that seemed pointless to me, like about my flight out of Salt Lake City and my destination. I've never encountered this with other rental companies. As long as I return the car according to the rental agreement, why do they need this information?

Great service attitude. They immediately replaced the car when there was an issue.

Nice upgrade to AWD due to the snow, perfect car.

The first car had an issue, but then they replaced it with another one.

Good service. Only Problem with a seat belt of the car

Procedures are simple and straightforward, no pushy insurance sales, clear explanations, and easy to find location.

It was quite a good experience. The counter was very efficient, and the pickup process was simple and quick.

Great attitude

Our car was brand new, service was great. Fantastic experience!

So easy to book, great rates. Love the service!

You can complete the procedures right inside the Salt Lake City Airport, making it very convenient to pick up the car! The service attitude is very friendly, there is no forced insurance sales as rumored.