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Last updated on: April 7, 2025
US$ 34/day
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73Rental Locations
22Airport Locations
Map View of Car Rental Locations in Dallas
AVIS
7.9/10
Budget
7.2/10
Dollar
8.1/10
Europcar
7.6/10
Hertz
8.4/10
Thrifty
7.8/10
Alamo
9.2/10
ACO
7.0/10
Enterprise
8.0/10
Advantage
7.9/10
AIRPORT VAN RENTAL
5.7/10
ACE
6.6/10
PAYLESS
9.0/10
Reviewed: February 16, 2025
AVIS offered a Spring Festival promotion which seemed attractive, so I decided to rent from them, but the experience turned out to be quite frustrating. When picking up the car, there were about five people ahead of me, and I had to wait for over half an hour—it was extremely slow. Finally, a Black lady assisted me. She swapped my reservation to a compact SUV, which I agreed to, but the first car she gave me had a front camera missing, leaving a black hole there, and the panel near the right headlight was coming apart—it was clearly a car involved in an accident. I went back and requested a replacement. She said she'd give me a new car but ended up giving me a Mazda with over 20,000 miles on it. By then, it was already past 5 PM, so I took the car and headed to Fort Worth. The next day, I discovered the right front tire was a different brand from the other three and had a visible bulge. I went to three local AVIS stores, but none of them agreed to replace the car. In the end, I had to drive back to Dallas Airport to get a replacement. I directly told the counter staff I was 'very disappointed with AVIS service' before they finally gave me a Kia SUV with over 10,000 miles.
Reviewed: February 8, 2025
There were too many people in line at Avis, and there's no express lane for car pickup.
Reviewed: March 25, 2025
Satisfied, defaulted to returning the car with less fuel, which is slightly more expensive than full fuel return.
Reviewed: January 10, 2025
1. They didn't have the car I booked and gave me a lower category car 2. The person at the counter charged me $280 USD for insurance after being specifically told twice that I don't need it or want it. He said it's for a deposit and charged me. 3. The person at the pickup counter kept asking for all kinds of random documents which I've never had to give in my 10+ years of renting cars all over the world.
Reviewed: December 28, 2024
The car pickup process took a very long time, and the reserved car model was unavailable. They told me the mini van was better and asked me to take a look. Since I was in a hurry and it fit my needs, I reluctantly agreed. I also asked if the price was the same, and they said it was. Later, when I had more time, I searched online and found that the prices for the two models were never the same. No wonder this company has such low ratings—it truly deserves them. They are basically exploiting customers and making misleading claims.
Reviewed: November 26, 2024
When upgrading you shouldn't change vehicle basics like electric / combustion engine without notifying this when the vehicle is picked up. We we're going to places without possibilities to charge and hence specifically had ordered a combustion engine (we at home drive electrically, so this would normally be our choice, if just possible)
Reviewed: March 14, 2025
Overall, it's pretty good, but there was some waiting in line. Online check-in would make it perfect.
Reviewed: January 8, 2025
I already know the Dallas car rental center, they are in very good condition and easy to find, but it bothers me a lot is if you already have a reservation and previous payments, ID, license, etc there is always some detail that delays everything, either because they don't have the car there or some other insurance factor that causes a delay, In addition to poor staff attention , it's always the same, it makes me want to look for other options in the market.
Reviewed: October 3, 2024
After returning the car, I was charged $42 without any reason, explanation, or receipt!
Reviewed: February 27, 2025
The car rental process is very convenient, and fuel costs are slightly cheaper.
Reviewed: February 3, 2025
Very satisfied overall. However, due to a miscalculation of the time difference, the booking was scheduled for a day later than my actual arrival. As a result, I had to rent an extra day separately, which was very expensive at the store's standard rates. Next time, I'll make sure to account for the time difference properly to avoid such issues. The hotel was also booked for a day later, and I had to pay for the first night on-site, which was quite costly.
Reviewed: November 22, 2019
This was my first time using this company. It was economical and practical with good service. There was no unnecessary upselling of insurance, and they recommended a toll pass, which you could choose to use or not. The service was quite good.
Reviewed: February 3, 2025
Very satisfied, specifically chose Hertz for its good reputation.
Reviewed: August 25, 2024
It's okay. There was an accident during the rental, but it was handled quickly. Luckily, my English is fairly good.
Reviewed: June 19, 2024
Very good. I booked a Ford Focus, but there were no cars available at the store. The staff said they only had Nissan cars, not the model we wanted. There were many Chevrolet Malibu cars parked in the same area. I asked about them, and the staff said we could switch for an additional $230 (for ten days). We ended up switching cars.
Reviewed: December 10, 2024
It was a breeze. Staff at Dallas were very good. Took about 10 mins. Once we had the key we were with the car in 2 mins. Car was good and drove well,
Reviewed: October 3, 2024
The car rental process was very quick. There was no Jeep available temporarily, so we got upgraded to a Ford Expedition, a super large SUV that was very comfortable, with no change in price.
Reviewed: July 18, 2024
The staff are friendly and patient with their sales.
Reviewed: December 15, 2023
terrible, front desk sucks, just 1 person for more than 25 books
Reviewed: September 30, 2022
The car exceeded very well for our trip. Car was clean , the staff of Alamo were very kind and helpful
Reviewed: December 11, 2023
The rental company knew nothing of the $17.50 deposit taken by QEEQ
Reviewed: February 19, 2020
Car was slightly unclean and didn't have the expected features in the car category
Reviewed: December 1, 2019
It was very easy at the counter and return. I will use advantage again.
Reviewed: July 2, 2019
Car was a huge disappointment. Low windshield wiper fluid at pick up. Asked employee as I was checking out about low fluid, just shrugged her shoulders. Called customer service to complain about the car and low fluid. No help, stated would message rental desk at Dallas airport. Huge waste of my time. Will never rent a car from you again. Last experience was excellent. No customer service.
Reviewed: January 24, 2019
I had to leave the car at the airport parking garage for Advantage to pick up. I had some difficulty understanding the woman who was behind the counter. I had to ask her to repeat herself a few times.
Reviewed: August 8, 2019
The first Van was pretty nice but had a tail light out, so I got a high mileage replacement that was a little rough around the edges. AC was cold and didnt have any issues but it probably needs to be retired.
Reviewed: July 25, 2019
Very old van, almost 120,000 miles. Van with bad suspension due to age and very rough and bumpy. Very rude with customers. Force customers to buy insurance or will not rent out the van, putting customers with no choices. Limited to 1,200miles for a 9 days renting, and I paid almost $1,500
Reviewed: June 12, 2019
Customer service was ok. Vehicle was booked with "unlimited miles" but at the counter I was told that it was 275 miles daily and on the contract it was written 375 miles daily. The van was sent out with a "patched tire" that the TPMS light stayed on constantly. I had to put another patch on the tire as it was consistently leaking. I did this at my expense.
Reviewed: February 22, 2019
I came to Dallas every 20 days can you give me more discount every time because I like your car .
Reviewed: February 17, 2019
Van front tires warned out, low tire pressure and engine Oil light came on .
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